KateofkensingtonReviews 

200
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Received two lovely products in my first online order from Kate of Kensington, (other purchases were made at my local garden centre). Approximately 9 days from ordering to being received so not too lo... See more

Rated 5 out of 5 stars

Kate of Kensington marble platters and coasters are absolutely beautiful. The designs are timeless and the quality is impressive. We are gradually extending our collection as they really add a touc... See more

Rated 5 out of 5 stars

Bought a selection of sizes as presents but ended up keeping more for myself! Useful as mats, platters, cutting boards or simply to cheer up a dull surface. High quality, colourful, fun, easy to clean... See more

Rated 3 out of 5 stars

The parcel was meant to arrive within 2-4 working days, and took longer. When it arrived, the picture inside was damaged due to poor packaging (which is also paid for). The products themselves are... See more

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4.6

Excellent

TrustScore 4.5 out of 5

200 reviews

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4.6

All reviews

(200)

1 review in the last 12 months

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Rated 4 out of 5 stars

Nice item but really disappointed

Nice item but really disappointed it was not in a little box for the money they cost as this was for a present Loads of packing. Advise not to use Hermes delivery driver lied about not able to get access to property on day it was suppose to arrive. I was in and waiting and a friend in the same street was given same time slot from Hermes yet hers was a house with small front garden with a sign on the wall with her number and road on she never got hers either. Then told I'd get email next day with a time slot. Nothing by 1pm then told when I phoned Hermes that the email would not be generated till they logged on and they can start whatever time they want. Didn't get email till 3pm. Awful service and for this I paid over £5 postage.I had parcels coming from all different delivery services that week and Hermes took the longest to deliver. If your gonna charge your customers so much for postage I suggest you use a more reliable delivery service

5 December 2021
Rated 5 out of 5 stars

Great Quality Dinning Mats

I purchased the set of 8 x Dinning Mats one of 8 different designs with a matching coaster alibg with 3 x Sharing platters. They arrived within 48 hours of ordering, look great and are good quality. The only delivery comment I would make is to equally distribute weight of mats when packing across two boxes for ease of manouvering them in the house to unpack. I would definitely recommend purchasing

13 November 2021
Rated 5 out of 5 stars

I bought mid sized Marble platters from…

I bought mid sized Marble platters from the website. These arrived well packaged and in perfect condition despite being worried they may arrive damaged.

These now complement my coasters and the large platter in the centre of my kitchen table.

13 November 2021
Rated 1 out of 5 stars

Marble plate has arrived with a crack…

Marble plate has arrived with a crack in it. Several emails sent to the customer services department with no response. This is meant to be a Christmas present, a rather expensive present at that, and now I am left with a marble plate that is cracked.

9 November 2021
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Reply from Kateofkensington

Hi Amy, Thank you for your review, I am sorry to see there was an issue with your order. As per our conversation earlier today I can confirm we are working on resolving this query for you, but should you have any further questions please do not hesitate to contact me. Kind Regards Gemma

Rated 5 out of 5 stars

Delivered in good time

Delivered in good time. A new addition already have the Robins for a few years now but loved the alloment as still has a robin and I love gardening. Lovely solid products, clean well, do the job and look fab.

13 October 2021

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