Katchakid Reviews 

First the install went very smooth. I'm over the moon happy with my choice. Matt the installer was fantastic and very professional in his installation and instructions.

Chris, the individual who did the work installing the gate and fence, sealed the deal with my wife & me. I now will highly recommend Katch a Kid to my friends. The quality of the fence material and hardware is outstanding and Chris delivered a high quality workmanship that makes it even better. Chris is a very kind, authentic & warm individual. As an example when Jill & I had a concern about the color of the mesh fence to be installed he immediately helped address our concern. It was a misunderstanding on my part. He provided keen insight as to how best to place an anchoring fence post in a tight corner of our house involving chimney, a window & the house siding. Chris’s 35 years of experience is a tremendous asset for Katch a Kid. Nothing beats having extensive field experience with this product and more importantly his high character qualities Chris has dealing with customers face to face. Anyone who deals with customers, especially face to face, knows what I’m talking about. I give a big thumbs up to Katch a Kid, Mason and especially Chris. Thank you
Steve Herrington

Chris and his team were professional and did an amazing job installing our katch-a-kid pool fence. I am very pleased with our pool fence and pool net. Can’t recommend enough.

Excellent communication, timely responses, easy transaction. Matt and Jaime did a fantastic job. Were incredibly happy with the transaction and the product

Great installer, showed install and removal procedures. Shook my hand, said have a great day.

The Katchakid process from the first phone call to follow up after install has been extremely smooth and positive. The pool net is exactly what a Gradma’s house needed, allowing some safety but not obstructing the function of my backyard 24-7.

Katchkid was the only organization that responded to my inquiry promptly. In addition, working with Matt was great. He is professional and did a great job measuring and installing the pool cover. He also explained thoroughly the process to remove the cover. Cover looks awesome.
Also Charla and the Lewisville office personnel were great to work with.

Matt was on time, explained the process and answered all my questions.

My Katchakid net installation was just completed. Chris and Fabian did an outstanding job of putting it together and explaining how it goes on and comes off. They were very patient with me and extremely professional. The area is clean and immaculate and I am beyond pleased with the result—I highly recommend!!!

Matt was great! Provided us with a lot of knowledge about our new cover.

Matt was great. We needed help this year to put on our 11 year old cover that by the way is still is great shape. He had to replace a couple extensions hooks but was done in less than hour time on a large pool. Much quicker than my husband & I doing it together and he made it look a lot easier!! Matt was early for the appt, very polite, kind and professional. Will gladly pay to have this done again next year. Thank you for a great job, Matt!!!!

Matt was great! Efficient and explained the whole set up. Helped me figure out where to best put the door and cleaned up the area afterwards!

I was worried about my grandchildren and their friends around my pond, yet I know this will not be forever, as they get older. I loved the idea of being able to remove the net so easily. Now when the grandchildren are over I can use it, but when it's only adults we can enjoy the pond without the net. Perfect solution.
Rogelio came and installed the net and explained how to use it. He was professional and did a great job. I am very pleased with the look and the safety aspect. My pond is beautiful and safe now for all ages to enjoy! Thank you Katchakid and Rogelio!

Katchakid did a great job with our removable pool fence. Matt was thorough and professional! He gave good instructions and advice and I would recommend him for any pool project.

Matt did an excellent job with the pool cover installation. He was friendly and professional. It’s going to save me so much time and work cleaning my pool during the winter months. I highly recommend getting a pool cover from Katchakid.

From the moment I first spoke with Katchakid Sales Representative, Mason, to the final moment of installation of my Katchakid Pool Net by Chris, Fabian and Carlos, this has been a most positive experience! I'm new to pool ownership and want to know that my grandchildren would be safe in this environment--Mason was patient and knowledgable and helped guide me to my decision to install a Pool Net. Chris, Fabian and Carlos arrived promptly on installation day, worked steadily, answered questions with a smile, demonstrated removal and reattachment of the net and assured me that I would be able to do this as well. My pool is a lap pool so it's longer than most and a bit more complicated but I'm at peace knowing with the net in place all children will be safe... Katchakid's main goal. Thank you each one for your excellent customer service and professionalism. I couldn't be happier! 💯

Matt was great to work with! He was able to install the pool net the way I was hoping (not covering our waterfall). And he gave us a thorough walkthrough of how to use the net. Thanks again Matt!

The installer Rogelio made it simple on how to put on and takeoff. I had it on on Halloween and I felt very safe with all the little kiddos running around. Such great peace of mind and it only takes my husband and I 10 minutes to remove and maybe 10 minutes to put on well worth it!

Matt was very professional and personable. He was very knowledgeable in the product and how to explain it effectively to me. He also explained the ins and outs of the installation of the product. Every question I asked was met with precise answers relayed to me where I could understand. I feel you have a great asset to your company with this man