Katamu Reviews 

486
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the lifting belts, knee sleeves, and gym bags, noting that every piece of equipment is durable and built to last. Consumers also highlight the outstanding customer support team, mentioning that staff members are exceptionally quick to respond and very helpful when handling size exchanges or product questions. Some reviewers were not happy with delivery delays, noting that packages took longer than expected to arrive. A few people also mentioned experiencing frustrations when items were missing from their shipments or when orders encountered shipping problems.

What people talk about most

Product

Reviewers highlight great satisfaction with the product, praising its durable build quality, excellent... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the durable materials... See more

Customer service

Consumers find customer service to be phenomenal, frequently praising quick response times and helpful... See more

Staff

Customers had great appreciation for the staff, frequently highlighting quick response times and helpful... See more

Order

Users describe ambiguous interactions with order processes, as experiences differ significantly among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using the Katamu Weight Lifting Belt for a while now, and I couldn’t be happier with it. The quality is top-notch — you can immediately tell it’s built to last. What really stands out i... See more

Rated 5 out of 5 stars

The customer service was outstanding – quick, friendly, and really helpful. What I loved most was the option to communicate via Discord. That’s such a smart idea! It makes everything more direct and p... See more

Rated 5 out of 5 stars

I’ve been in Iraq in deployment for 6 months and this is probably the clothes I’ve ordered that I’m most excited to wear when I get back. The wife said they are amazing quality and showed them to me... See more

Rated 5 out of 5 stars

Great customer service! Harvey went out of his way to manually fix my order when I accidentally selected the wrong size, switching it from a small to a medium without any hassle. I really appreciate... See more


Company details

  1. Fitness Equipment Store

Written by the company

Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life


Contact info

4.8

Excellent

TrustScore 5 out of 5

486 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(486)

231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely love my products

Absolutely love my products, I already have a few more PR’s. The products are beautiful and very well-made. only issue I’ve had was that the delivery was a bit longer because I live on the other side of the world( the Netherlands). Customer service was great when I reached to them so I’m absolutely very happy to have ordered here.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Staff

Dominic was very helpful, did everything he could to help me out and was very prompt. I also love the products

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary Service…

There were a number of issues that Dominic and Katamu handled beautifully with my order.
1. I ordered the incorrect size; they changed it before shipping.
2. The pkg. was "not deliverable" according to the USPO and was returned to Katamu. I was upset as it was a birthday gift for my grandson. When the pkg. was returned to Katamu, it was shipped to my grandson's home.
All of these issues were handled by email. Katamu was extremely responsive. Replies were received the same day as my email was written.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

My experience with Katamu was amazing. I ordered a pair of the Fall of Rome wrist wraps and 4 days later I ordered a belt and lifting straps and even was given a gift for my purchase. I purchased my items through the Shop app and the tracking hadn’t updated for a week so i contacted Katamu and “ Harvey from Katamu” was the support for me and i provided my order numbers and i was assured that the items had actually already been delivered and one order was on the way and it was shipped the day of purchase. I am for sure going to be a repeat customer whether it’s just to get some merch, or get a new design of belt. I now have all the products i ordered within a week

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing!!!

Absolutely amazing products with absolutely amazing people and customer support! I ordered a lever belt, and it came with free lifting straps. The quality was so high, the material felt so durable. I had to send back the belt because the size was too big, and they were so amazing with customer service. It was quick and easy, plus the people were so understanding and kind!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

The belts are insanely nice

The belts are insanely nice! When a new design was coming out just days after I got my belt c I reached out to Katamu and their support team let me exchange it for the new one no problem. They have been super helpful. Wonderful to work with, and insanely amazing product.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Katamu lever belt

I’ve been using the Katamu Weight Lifting Belt for a while now, and I couldn’t be happier with it. The quality is top-notch — you can immediately tell it’s built to last.

What really stands out is the support. Whether I’m squatting heavy or pulling deadlifts, the belt gives me solid core stability and confidence under the bar.

Overall, if you’re serious about lifting and want a belt, Katamu is absolutely worth it. Highly recommend!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I found them on Facebook and gave them…

I found them on Facebook and gave them a shot as the prices are really good. I’m impressed with the belt and knee sleeves I got from them. Thick, high quality leather on the belt and the printing is fantastic. What made them really stand out was the customer service. They were quick to answer measurement questions and I love the fact that they’re out of the USA. I’ll continue to shop there for any lifting equipment.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

incredibly helpful with my order

They were incredibly helpful with my order the entire time, even when I ran into an issue with a part of the item!! I definitely recommend getting katamu for gym gear, since it’s amazing quality and useful to have!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I love there style that they make

I love there style that they make, design and others, and every color design that just matches the vibe and the style that just goes along with it. I hope that they keep making more and great ideas.

9 February 2026
Unprompted review

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