Kaspa's Desserts Reviews 

New addington kaspas , absolutely disgusting ! Nearly £70 spent for 2 adults and 3 children .
Crepes freezing cold , ice cream sundaes sloppy and messy , drinks warm and brought 15 minutes after food . Sloppy and slow service , no wonder it’s always empty

Absolutely disgusting how long we've been waiting for our order 45 minutes our order was for 5 people , orders been coming around 10 minutes apart . There was our kids who ready eat food and some who was still waiting. Waffles been burned , coockiedough hard . Absolutely not recommend this place

I don't know how hard it can be to pack a dessert.. it is not rocket science. What a rip off. Creams is so much better! Avoid avoid avoid!

Lovely place to be.

Ordered ice cream and received a tiny portion, unhappy especially with price charged for it

Their desserts are the best i use them on deliveroo the ice cream is out of this world soft and creamy i love their sundaes and their chocolate fudge cake is delicious . If you have a sweet tooth . I would highly recommend them. I think personally they are the best dessert shop and all of is beautifully arranged and packaged , i love kaspas

Fantastic service from Ahsan. Delicious food and good quantity

Ordered the Chocoholic Sundae to be delivered. What arrived was nothing like described. Not worth the money.

I cannot even find prices online, this has to be the worst website ever.

The waffle tasted horrible...not sure if it was eggs taste or gasey but it certainly wasn't right! Maybe it was a cleaning product they use on machine...tasted horrible anyway...I used to love it here...won't be coming again.

Asked for food intolerances however had no options even in allergy folder. Chose plant based Cronut. The only option however unavailable.

The ice cream here is amazing, and the staff is incredibly friendly! They even kept the shop open for longer so we could savor our delicious treats.

Jaspers Swansea lovely desserts excellent customer service, all food well presented and delivered in quick time. Will recommend to everyone

Shocking service from MK branch, my son had a massive long hair in his waffle, when husband complained, they said they could make another one but wouldn’t refund the money! Absolutely disgraceful customer service and no faith in the process of cooking another one and same thing happening. Shall not be returning anytime soon and I suggest no one else does either.

I chose kaspas as a birthday treat for my daughter and I was disappointed, the food was undercooked, the customer service was shocking. I love kaspas but would never ever visit Taunton kaspas again

Absolutely horrendous was waiting for a hour for my waffle and when it did come was 10 minutes after everyone finished theirs !!! Not good pal

Ordered online from Poole branch to find it was closed! Tried customer services but only response I got was they were looking into it!! Quick enough to take my money but not so quick to refund it!!! Such a shame as ordered many times before! Been a week now, absolutely terrible customer service

ordered online cookie dough cost around 8/9quid was UNBELIEVABLY small portions
when eating in it’s a more acceptable portion size
WASTE OF MONEY AND CALORIES ON
weston super mare

There was hair in my cake, and we tried to tell them and they werent having it and told us to leave and called security but security were fine with us as we told them the story of what happened and they were fine with us.

Nottingham kaspas 🤮
Me and my girlfriend had just been for a nice desert each at kaspas in Nottingham and little to find out half way through eating I had a whole fly covered in chocolate sauce in my waffle!!! I was outraged and requested a refund which was told they don’t know how to do so we was then offered a milkshake which I was not happy with at all!! Outrageous I would never come back to any of your branches ever again stay well away