While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Purchased an 18 inch Kamado barbecue from Aldi on the 8th of May. With less than six weeks of usage, the lid seals are breaking up and coming away from the base of the lid. Aldi and are interested unless I take it back to one of their stores once put together, this is very heavy and difficult to transport. They seem less than interested in getting the problem solved not impressed.
I can highly recommend this company. I'm over the moon with my grill bundle, delivery was made 2 days after my order and John has been extremely helpful answering all my questions. Fantastic service and really good value. I will be recommending these guys whenever I can.
I’ve just received my order from kamado.co.uk.
The grill is exactly as described and comes well packaged.
There was a slight delay in the shipping (due to the courier ceasing trading) and Jon kept me up to date with absolutely everything, this is standard of customer service you rarely find these days
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
