Really nice bracelets, initially bought 2 but when they arrived they were slightly too big , Kajoon exchanged them for a smaller size with no issues. I went ahead and bought another bracelet and ring... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently treated myself to this beautiful copper Kajoon bracelet, inspired by a friend who had a similar one — and I’m so glad I did. It’s elegant, understated, and incredibly well-crafted. Th... See more
Company replied
Beautiful copper ring - very happy with my purchase. Arrived in very good time and I'm happy to buy from an independent company. Highly recommended! There has been a small onslaught of adverts for Ka... See more
So delighted with my copper bangle. I knew it would be lovely, and it exceeded my expectations. Perfect piece of everyday wear jewellery and with all the positive health benefits of copper. Thanks kaj... See more
Company replied
Company details
Written by the company
Handmade Jewellery with Copper, Natural Stones & Ebony. London, UK
Contact info
60 Windsor Avenue, SW19 2RR, London, United Kingdom
- sales@kajoon.com
- kajoon.com
4.6
Excellent
239 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely quality and quick delivery
Lovely quality and quick delivery , great service thankyou
21 April 2024
Reply from Kajoon
Hi Gareth,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Reply from Kajoon
Hi Calistus,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your overall experience with us.
Best regards
returns
I have updated my review now that my issue is resolved, very quick response thank you
9 April 2024
Reply from Kajoon
Hi Kath,
Thank you for taking the time to leave a review, we appreciate it
All your emails have been responded on the same day and we have sent you the link to our returns portal twice. Access to the returns portal is available on our website as well, if you scroll all the way down.
You can find all your order details on the order confirmation email. We have also advised your order number as well as the email address you used upon placing the order via a separate email as well...
Our returns process is rather straight forward and absolutely free
While we appreciate you leaving a review, we struggle to justify the 1-star you have given us... We hope that you will re-consider your rating or at least you will let us know at which point you were not satisfied by our service.
Thank you again
Best regards
Reply from Kajoon
Hi Neil,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Love my bracelet thank you
Love my bracelet thank you ! And thanks for exchanging it for me as I ordered the wrong size ! Love it thank you x
26 March 2024
Absolutely gorgeous
Absolutely gorgeous. It’s not often I see jewellery and instantly think I must have that, but this is what happened and I was not disappointed. The bracelets are gorgeous, well made, unusual and eye-catching. The service was excellent, I had the order on a couple of days after ordering. I will definitely recommend and buy another.
1 April 2024
It’s worth to buy
Fast delivery. Love the design of the jewellery and offer an attractive price.
19 March 2024
My order came within a few days and my…
My order came within a few days and my wife loves the earrings
11 March 2024
Reply from Kajoon
Hi Yvonne,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Reply from Kajoon
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Lovely quality product as described…
Lovely quality product as described with fast shipping. Highly Recommend.
20 February 2024
Reply from Kajoon
Hi Adam,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Too big
I measured my wrist as instructed on website. However, the bracelet is too big. I have DM’d Kajoon but no response. An email from Kajoon said they had replied to my DM - having double checked, this is not true. The bracelet is beautiful, so it is upsetting to have to write a negative review. I shall look into their “easy” return page
18 February 2024
Reply from Kajoon
Hi Ellie,
Thank you for taking the time to leave a review, we appreciate it.
We cannot locate any direct message reporting a size issue. You did leave a comment on one of our post on Instagram at which we replied promptly.
As mentioned in that reply, you can exchange the bracelet for a different size. The process is rather easy. You can find it our Returns portal on our website.
If any issues with that, please drop us an email and we will send you the link or provide any other assistance if required.
Best regards
Fantastic
Fantastic! Items are perfect and communication with Kajoon was excellent. Highly recommend them.
14 February 2024
Reply from Kajoon
Hi David,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Absolutely stunning bracelet
Absolutely stunning bracelet, helps that’s it’s copper helps my arthritis.
Arrived beautifully packaged within 48 hours of placing the order.
13 February 2024
Reply from Kajoon
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Reply from Kajoon
Hi Nicholas,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Reply from Kajoon
Hi Steve,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Reply from Kajoon
Hi Andrew,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
All good
Easy to find what I wanted on the website. Easy to make the purchase and item arrived promptly.
7 December 2023
Reply from Kajoon
Hi Susan,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
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