Really nice bracelets, initially bought 2 but when they arrived they were slightly too big , Kajoon exchanged them for a smaller size with no issues. I went ahead and bought another bracelet and ring... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently treated myself to this beautiful copper Kajoon bracelet, inspired by a friend who had a similar one — and I’m so glad I did. It’s elegant, understated, and incredibly well-crafted. Th... See more
Company replied
Beautiful copper ring - very happy with my purchase. Arrived in very good time and I'm happy to buy from an independent company. Highly recommended! There has been a small onslaught of adverts for Ka... See more
So delighted with my copper bangle. I knew it would be lovely, and it exceeded my expectations. Perfect piece of everyday wear jewellery and with all the positive health benefits of copper. Thanks kaj... See more
Company replied
Company details
Written by the company
Handmade Jewellery with Copper, Natural Stones & Ebony. London, UK
Contact info
60 Windsor Avenue, SW19 2RR, London, United Kingdom
- sales@kajoon.com
- kajoon.com
4.6
Excellent
239 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous customer service!
Really lovely company making nice unique jewellery. Writing a special review here to mention that their customer service is outstanding. Buy with confidence. Recommended.
2 November 2024
Unprompted review
Reply from Kajoon
Hi KB,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Reply from Kajoon
Hi Catherine,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Reply from Kajoon
Hi Mihaela,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Excellent company
As always a fabulous reliable no quibble company I ordered the wrong size bracelet Kajoon swiftly put right
5 October 2024
Reply from Kajoon
Hi Harvey,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Bracelets were as stated true to…
Bracelets were as stated true to picture, good price prompt service and delivery.
2 October 2024
Reply from Kajoon
Hi Sharon,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Speedy delivery process…
Speedy delivery process pre-professional came when it said it was going to
6 October 2024
Reply from Kajoon
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Beautiful pieces I originally bought…
Beautiful pieces I originally bought three just copper pieces to try it out and even though they are more expensive than other places but I liked the designs. Therefore, I ordered four more pieces with natural stones. I am hoping that the elastic band holding them will last
29 September 2024
Reply from Kajoon
Hi Zara,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Reply from Kajoon
Hi Huma,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
I bought a really nice bracelet for my…
I bought a really nice bracelet for my wife for our 7th wedding anniversary, which she loves. All at a very reasonable price and delivered on time as promised.
16 September 2024
Reply from Kajoon
Hi Matthew,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
I was helped very quickly when the post…
I was helped very quickly when the post office seemed to have lost my order and were kind enough to offer a replacement. My order was found the next day but the prompt response was very much appreciated
1 September 2024
Reply from Kajoon
Hi Jemma,
Thank you for taking the time to leave a review, we appreciate it.
We use only fully tracked shipping services to minimise shipping issues. However, in rare occasions these do occur and that's totally beyond our powers...
In any case, we are very glad to hear that you are happy with your experience with us.
Best regards
The little charm that was on the…
The little charm that was on the braslet fell off ,luckily we found it and put it back on ,maybe they should look before sending them out?
25 August 2024
Reply from Kajoon
Hi Ellen,
Thank you for taking the time to leave a review, we appreciate it.
Please accept our apologies for that... We are happy to hear that you resolved it. In any case, we have a very attentive customer service - please do not hesitate to drop us an email at any point if anything is needed at all.
Best regards
Beautiful items
20 August 2024
Reply from Kajoon
Hi Zoe,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Excellent !
20 August 2024
Reply from Kajoon
Hi Igor,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Fast delivery and the bracelet is…
Fast delivery and the bracelet is gorgeous. Perfect present for my 7th wedding anniversary 🖤
20 August 2024
Reply from Kajoon
Hi Elisabeth,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Quick delivery of a beautiful item with…
Quick delivery of a beautiful item with good communication. Lovely!
12 August 2024
Reply from Kajoon
Hi Mr Ryalls,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Reply from Kajoon
Hi Mary,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Beautiful jewellery.
5 August 2024
Reply from Kajoon
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with our products.
Best regards
Not worth the money 80 pounds for some…
Not worth the money 80 pounds for some brake pipe and a few beads rip off comes to mind !!!
28 July 2024
Reply from Kajoon
Hi DJ,
Thank you for taking the time to leave a review
We are sorry to hear that you are not happy with the products. We do have several photos of each product to provide as an accurate look as possible. Can you please advise how the products are any different to the photos and what you expected?
We also provide product specifications for every product. The bracelets that you ordered are made of Copper, Brass and natural African Jade stones.
We also offer a hassle-free returns process and you can return the products for a full refund if you want
We cannot really understand at which point our service failed you to deserve a 1-star rating and we would appreciate it if you could let us know or if you reconsider your rating
Thank you in advance for your consideration
Best regards
Reply from Kajoon
Hi Mrs Fallon,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
A good Company to work with
A good Company to work with. The service is very good and the bracelet's are excellent.
31 July 2024
Reply from Kajoon
Hi Mark,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.