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KaffeK Reviews 

45,517
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

On their website, they stated 2-3 days shipment. It's been 9 days now, and still nothing. I wanted to try a different coffee shop than my usual one since they increased their international shipping pr... See more

Company replied

Rated 5 out of 5 stars

Used these guys several times now and always had a good experience. Although based in Europe the shipping is quick and once it leaves them, its delivered via the UK post service - tracked. Coms... See more

Rated 5 out of 5 stars

Kaffek is brilliant what can I say delivery from Denmark within two weeks straight to your door and well packaged. Reasonable price wouldn’t shop anywhere else now for my coffee.

Rated 5 out of 5 stars

I have been using KaffeK for a number of months and always been delighted with the service received. Despite being based in Europe, I am in UK, it is cheaper for me to buy from KaffeK than a company i... See more

Company details

Written by the company

KaffeK, founded in Denmark in 2011 as Kaffekapslen, is one of Europe’s leading online coffee retailers. The company offers a wide selection of coffee products, from beans and ground coffee to pods and capsules, featuring both global brands and local favourites. Serving customers in 22 European markets, KaffeK wants to make great coffee easy and accessible to everyone.

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4.5

Excellent

TrustScore 4.5 out of 5

46K reviews

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No recent history of asking for reviews

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Replied to 97% of negative reviews

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4.5

All reviews

(45,517)

6,203 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good price for what we wanted

Good price for what we wanted, they keep you well informed throughout the delivery period. Only slight drawback is that as it’s coming from abroad and sometimes a customs delay which isn’t a problem as long as you are not in a hurry.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

I just love the variety on offer and…

I just love the variety on offer and even better the price.
The wait sometimes can be a little frustrating but knowing its coming from another Country it is only to be expected, so order in plenty of time to compensate for this.
Overall my go to for ordering coffee pods

3 August 2026
Unprompted review
Rated 4 out of 5 stars

Mixed Packs ....

I ordered some packs of Café au Lait - Kenco and Café con Leche - Marcilla. When I opened the Kenco pack, I was surprised to find it was Café con Leche - Marcilla.

My idea was to compare the two alleged different au Lait products!

24 July 2026
Unprompted review
Rated 1 out of 5 stars

I received my order,on the box was my…

I received my order,on the box was my name and address but inside was the order and receipt for another person. I emailed to the company,no answer,no nothing.And all this from the first order.
That's is saying everything about and it will be the first and the last time

28 July 2026
Unprompted review
KaffeK logo

Reply from KaffeK

Hello, thank you for taking the time to share this, and we're sorry for the mix-up with your order.

We aim to respond to all inquiries within one day, and we're glad that was the case here, with a replacement arranged promptly as compensation. We understand that finding someone else's receipt inside your parcel was a poor first impression, and we take that seriously.

We hope you'll enjoy the replacement, and that it goes some way toward showing this isn't the experience we want new customers to have.

Thank you again for your feedback.

Kind regards,
KaffeK

Rated 5 out of 5 stars

I always buy Jacobs cappuccino from…

I always buy Jacobs cappuccino from here as It's the only one I like from our Tassimo machine. It is a good price with free delivery if you spend over a certain amount. The delivery time is fine by me as I always order in plenty of time so I don't run out.

28 July 2026
Unprompted review
Rated 4 out of 5 stars

Always a good experience

Always a good experience with KaffeK. Shipping to the UK takes a little longer but as long as you are prepared for that, it's still only around a week to delivery. Prices have gone up in the past two months - to be expected given the current global issues - and my favourite coffee has increased in price by 25% which is a lot. Still worth buying though.

28 June 2026
Unprompted review

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