I wanted to gift my nephew some Juventus clothes, but the order never arrived. The courier was terrible (Poste Italiane) there was no direct tracking, no way to manage the delivery or make changes. A... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No answers from customer service. My order is over 1 month late from promised. Juvestore used to work but this is total crap. I can understand late deliveries but i cant understand that you dont an... See more
Order for three T-shirts and shorts placed and paid for on August 13, 2024 (WJUV33834) – birthday gift. And since then, nothing has happened. Declared delivery time – up to 8 days. Two weeks ha... See more
I ordered a jersey begin july, 2 weeks ago I recieved a mail from juventus store that the package has been delivered, it was not. UPS delivery is a complete nightmare. Supposed to be delivered today,... See more
Company details
Information provided by various external sources
Lo store online ufficiale della Juventus
Contact info
Italy
- juvestore.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pros and Cons
Pro - very fast delivery
Pro - occasional promo for free shipping
Con - very disappointing mug, perceived value is less than €1. Do not purchase!
Con - not for the store, but if you sign up for Juventus membership 1897 you get a home jersey with name. Because I did that I did not get a home jersey and bought everything else. But it's been months and I haven't received it, hence leaving me without a home jersey for a while.
Good Price and Free Delivery
I live in US and I got my jersey in 3 days. The new website is easy to navigate and shop. Forza Juventus!
Disappointed
After buying a jersey of pogba with the number six then Juventus changed it to ten I emailed Juventus store to see if the can send me replacement numbers do I can fix it myself they said they will get back to me I'm still waiting been over a month now

Reply from JuveStore.com
Fast and secure service.
I was really impressed after ordering my item to be shipped internationally, it was shipped so fast and the transaction was fast and accurate. Also, the customisation was perfect :)!
Thank you so much!
Great service. Fast shipping.
Everything you could wish for from a sports club store. They have a great variety of items available. Shipping is usually quick (unless a new shirt was released, it takes them a few days to handle the huge demand).
Items are always well packaged, so you never have to worry about damaged items.
They also offer free international shipping a few times a year, which is a great opportunity to buy their items if you don't live in Italy.
Excellent Shop
The shop is very nice contain many things. Specially for juventus fans. The delivery was fast as well. FORZA JUVE.
Fast and as expected
My package came all the way from Italy, to the United States, very quickly. I was both happy with the quality of the product, as well as the speed at which it arrived. Will definitely be ordering from this Juventus.com again.
Excellent
I am always worried when ordering online but I have never had a problem with Juventus Store. Excellent service and amazing products. I will always order from this site because of their customer service.
FINO ALLA FINE!!!!
Not made the shipment on promised time
The sipment was made out of the promised date and I received it later, causing this to me to pey for an extra shipment.
Cheating your customers - your own fans!
so they sold Pogba jersey with number 6 under the title "2015-2016" home kit! Well guess what! They changed the number to 10 and what they have sold is not the 2015-16 home kit of Pogba. I paid taxes, and shipping on top of €250 I spent in juve store and these cheaters were not willing to exchange my brand new , still with tags , jersey with a #10. Their service sucks. I will never spend a penny again on it.
very bad
i am a big fan of juventus turin.
it is not easy to get good merchandise in germany, so i have to buy my shirts and stuff from the juventus website.
my last shirt was too small, so i had to return it.
i had to pay for the return and after 2 weeks without any information i sent an email.
the only advise i got was to contact the post office...
so i did, they told me that everything is fine...i still did not get my money.
i am very sad about the situation and i will never buy or order from this website again.
the service is very bad.

Reply from JuveStore.com
Excellent
Some tshirts purchased and finished quickly. I suggest when this occurred to increase the quantities of these particular tshirts to satisfy the customers needs, otherwise the they will not have the chance to get it again.
Thanks & best regards,
This is why you want to be Juventus Fan!
I became a Juventus Fan because they won their league 33 times and they're alway consistent every year! That is the reason why I became a Juventus fan! Other reason is I love Juventus's soccer History and I love Italy soccer!
shopping at juventus store
Very good service and nice stuff. Definitely will buy again .thanks
Could be improved
Very hard for non Italy buyers to get in touch and response from the customer service.

Reply from JuveStore.com
Fast delivery and good service
Ordered my jersey friday, received it monday with UPS all the way to denmark
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







