Just Tyres - St Neots Reviews 

The service guy is not friendly and just goes through the motion at being polite, Also deliberately mislead me when telling me the cost to alin the wheels, he said the cost of just one wheel, when he knew that both wheels would need alignmen, the present the bill at double the cost he told me.

Easily made an appointment online for tyre check. Arrived earlier and was seen straight away. Needed two new tyres which were fitted within 45 minutes, while I went to have a coffee. Staff efficient and friendly and prices seemed reasonable.

Booked for 9.00am.
When arrived 15mins early got told it would be at least 30 mins before i would be seen to.
Not good as i had booked a time and your staff put others in front who had not booked.

Bought online, so was required to book a time to have them fitted. However, after arriving at this time, they were not ready. Why force customers to book times if they don't mean anything?
They have a strange pricing structure for Tracking that ranges from 45 to 75 depending on something to do with loosening and nut somewhere I think. Not surprisingly cost came out to be £75.
Won't be returning.

I attended to have 2 tyres changed in preparation for my MOT, upon arrival the man at the desk said move your car to the bay, where he inspected it and advised that my car would not pass an MOT unless I had all 4 tyres changed. I declined this option and stuck with my original booking for the 2 tyres as per the advice from elsewhere. So glad I did as the car did pass it's MOT and I did not spend unnecessary money on an additional 2 tyres.

One star is already too generous for this experience. The staff were incredibly rude and showed zero respect. They spoke to me as if I were beneath them — not as a customer, but like they were shouting at a dog. This was our first visit, yet they expected us to already know their unspoken "rules". The confirmation email gave no instructions whatsoever, and instead of helping, they barked orders and treated us with open contempt.

It felt like they didn’t see us as customers at all — more like idiots who should shut up and obey. Their attitude was arrogant, dismissive, and completely unprofessional. They acted like they knew everything and we knew nothing, making no effort to explain or assist, just to belittle and humiliate. Shameful service.

The Manager and his team were very friendly, knowledgeable, professional and did a great job. Thank you

Was served by the manager John, I found his approach very hostile, sarcastic and take it or leave it i.e. rude and unhelpful.
I also found out that if I had ordered and booked on line the exact same tyre fitted at the same place would have been 102% less.

Quick, polite and easy to pick a slot online and tyres required would and will go back again

Booked online and paid for 2 new tyres to be fitted. Arrived early but they saw to me straight away. 2 tyres fitted in less than 20 minutes. Clean and tidy and the centre Manager was very helpful. Would return again to the St Neots centre

Unfriendly and abrupt I felt uneasy especially as I was the only customer and they were just sitting around with nothing to do when I arrived

Quick and wery good

Very reasonable prices and good customer service.

Manager very helpful

Had new tyres fitted and staff pushed that we need wheel alignment done for £60 extra, we did. Unfortunately they are not equipped or have the knowledge to do a wheel alignment correctly on newer vehicles. Our steering wheel was in an angle when wheels straight and the vehicle pulled to the left, after twice going back to get it fixed still the same issue, we contacted the customer service several times no response. As it was so bad to drive the vehicle we had to go to a garage and get the alignment fixed for another £200.

I recently had an appointment to replace four new all-weather tires with a free brakes check, which was supposed to take 30 minutes. Upon arrival, I was informed that the appointment would take an hour and the brakes check was not carried out. The staff member I interacted with was quite short, sharp, and uncaring, which made the experience less pleasant. While the tire replacement was done satisfactorily, the change in appointment details and the attitude of the staff left much to be desired.

Ridiculous price difference between onsite wheel alignment service and pre-booked online price.

All good, excellent price and friendly service.