Just Tyres - St Neots Reviews 

424
TrustScore 4 out of 5

3.8

Unit 6 Colmworth Business Park, Chester Road, Eaton Socon, PE19 8YW St Neots, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Two tyres and tracking 2 hours 40mins. Then lost a hub cap on drive home and the steering wheel was not straight after tracking . Friendly staff but they were busy. Did have to return to get tracking... See more

Company replied

Rated 5 out of 5 stars

Was told they were running an hour behind when I arrived for my appointment. Once they realised I was going to have to sit and wait, they moved my car to the front of the queue so was in and out withi... See more

Rated 5 out of 5 stars

I felt the team at St Neots actually wanted me to be a long term repeat customer. The four tyres were fitted quickly and checked for alignment - all within the time period the manager had sai... See more

Rated 5 out of 5 stars

Just Tyres at Eaton Socon are brilliant, took my car in as it had failed the mot on 2 tyres, Rob the manager, (I think that’s his name), actually said that they all needed replacing as the other two h... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 6 Colmworth Business Park, Chester Road, Eaton Socon, PE19 8YW, St Neots, England, United Kingdom

  • 01480802129

3.8

Great

TrustScore 4 out of 5

424 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(424)

3,841 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rude and overpriced

Was served by the manager John, I found his approach very hostile, sarcastic and take it or leave it i.e. rude and unhelpful.
I also found out that if I had ordered and booked on line the exact same tyre fitted at the same place would have been 102% less.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, polite and easy to pick a slot online and tyres required would and will go back again

20 May 2025
Rated 5 out of 5 stars

Excellent service and price

Booked online and paid for 2 new tyres to be fitted. Arrived early but they saw to me straight away. 2 tyres fitted in less than 20 minutes. Clean and tidy and the centre Manager was very helpful. Would return again to the St Neots centre

15 May 2025
Rated 1 out of 5 stars

Unfriendly and abrupt I felt uneasy…

Unfriendly and abrupt I felt uneasy especially as I was the only customer and they were just sitting around with nothing to do when I arrived

13 May 2025
Just Tyres - St Neots logo

Reply from Just Tyres - St Neots

Thank you for your feedback, and we're really sorry to hear about your experience. Your comments have been passed on to the team for review, and we’ll ensure this is addressed internally. We appreciate you bringing it to our attention, and hope we’ll have the opportunity to give you a better experience in the future.

Rated 1 out of 5 stars

Do not recommend this place

Had new tyres fitted and staff pushed that we need wheel alignment done for £60 extra, we did. Unfortunately they are not equipped or have the knowledge to do a wheel alignment correctly on newer vehicles. Our steering wheel was in an angle when wheels straight and the vehicle pulled to the left, after twice going back to get it fixed still the same issue, we contacted the customer service several times no response. As it was so bad to drive the vehicle we had to go to a garage and get the alignment fixed for another £200.

3 March 2025
Unprompted review
Rated 3 out of 5 stars

I recently had an appointment to…

I recently had an appointment to replace four new all-weather tires with a free brakes check, which was supposed to take 30 minutes. Upon arrival, I was informed that the appointment would take an hour and the brakes check was not carried out. The staff member I interacted with was quite short, sharp, and uncaring, which made the experience less pleasant. While the tire replacement was done satisfactorily, the change in appointment details and the attitude of the staff left much to be desired.

15 March 2025
Rated 1 out of 5 stars

Tyres I ordered weren’t available

Tyres I ordered weren’t available. Fair enough. (Why the tyres show as available when they’re not is a separate issue) Got a text message asking me to call them, why not just call me? Customer service not good enough. When it came to the appointment the branch wasn’t very welcoming. Felt pressured to have wheel alignment done and that just seemed like a massive con to get another £90 out of me. Wouldn’t recommend and won’t be going back

17 January 2025
Rated 1 out of 5 stars

On arrival I went to pull in the unit…

On arrival I went to pull in the unit only to be pointed at to park over the otherside of the car park walked over to the shop to be treated by a grumpy reception man that didn't great politely I found him very rude if I knew the area better I would of taken my business elsewhere I won't be using this firm again I would much rather walk they didn't show me if the tyre just had a puncture just that it had to be a new one

15 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look