Just Tyres - St Neots Reviews 

431
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TrustScore 4 out of 5

3.8

Unit 6 Colmworth Business Park, Chester Road, Eaton Socon, PE19 8YW St Neots, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Really happy with the service. Booked online and arrived for my booked appointment seen right away. Both tyres changed and new valves were fitted. Recommendations given about other tyres on the car an... See more

Rated 5 out of 5 stars

I felt the team at St Neots actually wanted me to be a long term repeat customer. The four tyres were fitted quickly and checked for alignment - all within the time period the manager had sai... See more

Rated 3 out of 5 stars

Price was good, Unfortunately young inexperienced operatives left to do the work, manager guy not interested and after a tyre removal machine broke down, he was on phone in car park for 20mins befor... See more

Rated 5 out of 5 stars

Thanks to the guys at St Neots. Turning around our replacements & tracking within 90 mins on a Saturday with no notice. They handled a very impatient lady (I needed to be somewhere….) organising her t... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 6 Colmworth Business Park, Chester Road, Eaton Socon, PE19 8YW, St Neots, England, United Kingdom

  • 01480802129

3.8

Great

TrustScore 4 out of 5

431 reviews

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Replied to 17% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(431)

3,849 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Professional.
Car runs so much better now.
Thank you to the guys.
Definitely recommend

8 December 2023
Unprompted review
Rated 1 out of 5 stars

Not the best service

Not the best service. I have changed tyres there half a dozen times but one of the employees seemed angry I was there for some reason. They also refused to check for alignment. I will look for a different place next time.

30 November 2023
Just Tyres - St Neots logo

Reply from Just Tyres - St Neots

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it is disappointing to read your comments. Please be assured that your feedback has been given to our Divisional Manager who will discuss with the team directly and identify any additional training requirements. This is not our normal level of service and we would like to apologise for any inconvenience caused as a result.

Rated 5 out of 5 stars

Good service

Good service, quick turn around. They said they were running 30 behind apologised my tyres were being changed within them 30 minutes.

20 November 2023
Rated 1 out of 5 stars

Booked appointment and paid on line

Booked appointment and paid on line
On18th November for 21st November at 4.00pm. On arrival 2 young fitters took the 2 wheels off my car and removed tyres from wheels, then looked for the new tyres. They couldn't find the tyres
so they made a phone call and said that the tyre would be in the next day. They replaced the old tyres back on the wheels and said that they would call me the next day when the tyres come in.
No one rang the next day, I rang at 1.30 that day and was told that the tyres had just come in, but they couldn't fit them until the next day. So on the 23rd November they fitted them. I also paid to have the alignment done, but don't know how they did that with no lift 🤔

18 November 2023
Just Tyres - St Neots logo

Reply from Just Tyres - St Neots

Thanks for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments. We are sorry that the tyres didn't arrive in time for your original fitting. Very occasionally our suppliers are unable to deliver the tyres on time but you should have been advised before setting off and so we would like to apologise for that and the additional delay incurred. I can confirm that the wheel alignment we carry out does not need a lift to be carried out. Thank you for taking the time to bring this matter to our attention and once again we apologise for any inconvenience caused.

Rated 5 out of 5 stars

Just perfect

Quick, polite, efficient, well organised, excellent value and no nonsense - proof that keeping it simple in retail/services results in great customer satisfaction.

3 November 2023
Rated 2 out of 5 stars

2 hours to fit 2 tyres

2 hours to fit 2 tyres
Didn’t renew valves which is a must!
Generally not very helpful.
Free brake check and free tyre safety check not carried out.
2 stars due to being close and cheap

6 November 2023
Rated 5 out of 5 stars

Great Experience

Our car had a nail in one of the tyres and we went to Just tyres in St Neots and we received a great service. Being a care business we needed to be back on the road and with the help of Aaron and his team this was done promptly and l highly recommend them. The team is friendly and very professional.
Thank you
Pep M

1 November 2023
Unprompted review
Rated 2 out of 5 stars

Cheap - but not the best experience.

Tyres were competitively priced, but that came at a cost. They were unable to do the tracking/alignment we booked and paid for as didn't have the heating tools to release the bolts. They also didn't carry out the visuals we booked/asked for. Refund issued promptly, but had to book in car for alignment elsewhere, meaning the savings on tyres (£30 ish compared with other quotes) was spent in time having to go to another garage to have the work carried out. If we'd known, we'd need two visits to do this, we would have booked the car in to a proper garage in the first place. Lesson learned for us in the future - local garage had the remedial work done in 15 minutes for us later that same week when they had availability.

23 October 2023
Rated 5 out of 5 stars

Great experience at Just Tyres St…

Great experience at Just Tyres St Neots, staff are so helpful there. Some people may say that they are just doing there job, I agree but the service they provide is second to none. Well done chaps, please keep it going.

22 October 2023
Rated 5 out of 5 stars

New Tyres

Good service, pity had to go on line to get extra 5% discount as went in week before & got "best" price!

28 October 2023
Rated 5 out of 5 stars

Quick and reasonable prices

Was very quick service, did as I asked and was all at a reasonable price. Only bummer was that they could not do wheel alignment for my car due to it being lowered.

3 October 2023
Rated 1 out of 5 stars

Will not return…

In my opinion when I was getting my tyres changed, they broke one of the locking nuts resulting in not being able to get the nut off, and none of the tyres changed. Still waiting for a resolution. And what makes it worse I paid online and have not been offered a refund. Will not be returning

27 September 2023
Rated 5 out of 5 stars

Great service

Great service. Very professional and polite, advised me on the best option and managed to repair my tyre instead of spending a lot of money on a new one.

Definitely recommend Just Tyres St.Neots, will return when I need to replace my tyres.

22 September 2023
Rated 3 out of 5 stars

Price was good

Price was good, Unfortunately young inexperienced operatives left to do the work, manager guy not interested and after a tyre removal machine broke down, he was on phone in car park for 20mins before returning to show the operatives how to fix/reset the machine even though they went and told him straight away. He Never even acknowledged me!
Pretty sure no balancing was done either and two out of the three tyres had no cap on the valve.
Luckily screwfix next door gave me a cup of tea and a doughnut.

19 September 2023
Rated 3 out of 5 stars

Two new tyres supplied & fitted

Ordered and paid for two new tyres online and booked fitting at local store. The tyres once replaced were not inflated to the correct pressure and despite returning as I drove off although they put more air in to 42 psi on their gauge it clearly wasn’t at that level as the car warning light came on. I went to a garage and put the air in to reach the required level. Air pump clearly needs re calibration. Also neither new tyre had a dust cap fitted to it so I brought some from Amazon. Not the greatest experience

19 September 2023

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