Just Tyres - Huddersfield Reviews 

329
TrustScore 4.5 out of 5

4.4

Unit 3 - 4 Colne Road, HD1 3EG Huddersfield, England, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Waste of time, claimed couldnt get locking wheel nuts off yet another garage got them off by hand, didnt even bother to have the decency to ring and tell me until car was collected 8 hours after dropp... See more

Rated 5 out of 5 stars

I called to enquire about my very large All Terrain tyre on my camper van which was totally flat. James was very friendly and helpful on the telephone. Although busy with pre-booked jobs, he fitted m... See more

Rated 5 out of 5 stars

Excellent service. Special mention to Alfie who was so friendly and helpful when I called in a couple of weeks before my tyre fitting appointment, as I'd bent my alloy wheel. He put my spare on for... See more

Rated 5 out of 5 stars

I’ve not used just tyres for 20 years after they messed up a wheel alignment. However, I decided to give them another go for tyres as they came out cheapest and could fit my time scale around work/hol... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 3 - 4 Colne Road, HD1 3EG, Huddersfield, England, United Kingdom

  • 01484823916

4.4

Excellent

TrustScore 4.5 out of 5

329 reviews

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Replied to 20% of negative reviews

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4.4

All reviews

(329)

3,628 reviews in the last 12 months

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Rated 1 out of 5 stars

ABSOLUTELY POOR SERVICE

ABSOLUTELY POOR SERVICE. Booked in 2 tyres four days in advance and paid for them. When I turned up for the tyres they were a different brand to what I had ordered. I was told that is what I ordered as that is what was on their system. So I had to get my email receipt uploaded to show they had the wrong tyres. They phoned head office and they said the tyre ratings were the same so it’s fine. NO it’s not fine because I was not interested in tyres I have never tried before or wanted. Head office also told porkies of the fact that they emailed/ texted me to inform me. I showed the staff all the correspondence from Just Tyres, and it proved I received nothing regarding the tyres being swapped to a different brand. The fitters at just tyres were helpful and then ordered the correct tyres from another branch for me for the next day. However I had my MOT retest booked an hour later which I then had to rearrange. The next day I got my tyres fitted BUT HAD TO PAY FOR THEM AGAIN!! Even though I still had not received my refund from the day before. It has now been five days and still not received my refund. I will have to now get in touch with trading standards regarding my refund!!! Poor service at best!!

16 September 2024
Just Tyres - Huddersfield logo

Reply from Just Tyres - Huddersfield

Thank you for taking the time to leave a
review for our company, we strive to achieve a high level of customer satisfaction and so it is disappointing to receive a one star review. We have checked our system and unfortunately, with the details given we are unable to find your order. However, we would welcome the opportunity to discuss your concerns directly and so would be grateful if you could contact us on 01908 634700 or customerservices@justtyres.com with your order details or concerns to allow us to look into further. Thank you

Rated 2 out of 5 stars

Really poor customer service.

Ordered my tyres online. Fought my way through traffic to get to the garage at the agreed time to have them installed to find the tyres hadn’t been delivered. Was offered the option to pay another £25-£30 or returning if the tyres arrived later in the day. No apology. No phone call before I left home. I’ve used JustTyres over a number of years…really poor and I’m not sure I will ever go back.

11 September 2024
Just Tyres - Huddersfield logo

Reply from Just Tyres - Huddersfield

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it is disappointing to receive a two star review. Regrettably, there are very occasionally delivery delays due to where the tyres are located with our supplier.
Please accept our apologies for any inconvenience caused and be assured that we do appreciate your comments and hope that you will try us again in the future for your tyre needs.

Rated 4 out of 5 stars

Good price on a quality mid range tyres

Good quality tyres at a fair price.Additional small discount code just helped seal the deal.
I do think the staff member could be more friendly, however the job was completed promptly as per appointment. Professional fitting, respectful to the vehicle.

24 May 2024
Rated 5 out of 5 stars

Great price

Great price, really friendly team at Huddersfield Just Tyres & great service, I will definitely use you again, thank you.

27 April 2024
Rated 5 out of 5 stars

Just tyres Huddersfield

Both of the lads at the Huddersfield branch were fantastic and very professional especially the manager who dealt with my vehicle. Had 4 new tyres fitted to my Audi SQ7 and any questions I had was answered and the lads were great to get on with.

5 April 2024

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