Just Travel Cover Reviews 

878
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers often praise the clear and easy-to-navigate website, noting that the entire process from getting a quote to receiving travel documents is completely stress-free. Travelers also highlight the supportive staff, describing them as exceptionally friendly, polite, and knowledgeable when handling complex medical requirements. Many consumers emphasize that finding affordable coverage options is surprisingly straightforward, even when dealing with pre-existing conditions. Some reviewers were not happy with pricing consistency. A few customers noted that quotes increased unexpectedly after initial generation, or felt that the overall costs became too high for returning users.

What people talk about most

Price

Users describe satisfaction with the pricing, highlighting that quotes are very competitive and reasonable... See more

Service

People report satisfaction with the service, highlighting fast, efficient, and professional staff who sort... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, fast, and... See more

Value for money

Consumers find value for money to be quite positive, highlighting efficient service and reasonably priced... See more

User experience

Reviewers express high satisfaction regarding the user experience, highlighting that the platform is easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very happy with service supplied and insurance cover was more reasonably priced than some competitors.

Rated 5 out of 5 stars

Would recommend these to anyone, struggled to get insurance for my daughter who is suffering from an unknown allergy, our insurance wouldn’t cover us and neither would anyone else leaving us very stre... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency

Written by the company

At Just Travel cover we aim to help all travellers enjoy their experiences to the fullest by providing high quality reasonably priced travel insurance for all pre-existing medical conditions and ages. We cover all disabilities and medical conditions at all stages of severity, including a terminal prognosis. Some of the conditions we cover: Heart Conditions Diabetes Cancer Mental Health Conditions Liver Conditions Breathing Conditions Circulatory Conditions Disabilities and many more We work with a panel of specialist underwriters to provide a range of travel insurance policies to offer the best level of protection tailored to the specific needs of every age group.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

878 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(878)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Comparison sites are key to savings.

After paying a large amount of money with our existing travel insurer, and was reasonably happy with the quote because of my husbands pre existing conditions and the overall increase in insurance, then by chance I did a price comparison online and found that 'Just Travel Insurance' could do the same policy for half the cost we had just paid. Luckily we had a fourteen day cooling off period with the company we had just paid and they were very understanding and refunded our monies and cancelled the policy. The moral of this story is always check you have the best price, do the comparison sites.

31 January 2024
Unprompted review
Rated 4 out of 5 stars

Annual travel insurance

The company use a UK call centre and the person I spoke with was very helpful and knowledgeable.
The quote given for multi-trip annual travel insurance within Europe was very competitive.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

The Go Extra Cover Silver is an…

The Go Extra Cover Silver is an excellent product. Benefits are slightly less than one or two other big providers but their cost is much cheaper. The staff are very helpful and knowledgable. I've used them for past 3 years and will continue to do so. I also monitor their performance against other providers.

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Easy to useI …

I found the website very easy to navigate and purchase the cover that I required . I have used this site before and will again.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Thorough and detailed review of needs…

Thorough and detailed review of needs for myself and my partner.
Time taken to explain carefully options and choices along with costs.
Rime taken to go through my needs with a pre existing health issue
N pressure at all
Clearly defined processes throughout phone call.
Good service and was recommended by a lady from Cruise 1st

29 October 2023
Unprompted review
Rated 1 out of 5 stars

Ask for a quote and get spammed...

I asked for a quote which was more expensive than my current renewal, but that's not the problem. I'm now getting spammed on both email and SMS messages to my mobile with their marketing even though I selected NOT to receive any marketing. The link to unsubscribe takes you to their website where there is no option to unsubscribe. What an incredible disappointment.

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Kiely made the purchase easy

Kiely made the purchase easy, was made to feel at ease from the first call with the understanding of the policy made easier as she talked through it. Would highly recommend to friends and family

5 October 2023
Unprompted review
Rated 4 out of 5 stars

Recommended to us by ROL cruise specialists

Recommended by ROL cruise specialists, so we thought we’d give them a try. Just taken out a policy for a single trip insurance for hubby and I. It was straight forward going through medical questions and the price was better than another quote I had. Friendly staff, would’ve given 5 stars but I’d have to see how good they are, should we need to claim.

3 October 2023
Unprompted review

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