JustPlayGames Tabletop Games Store Liverpool Reviews 

870
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I called in to collect, as I thought, part of an order I'd placed through the shop's website, as one part of it had shown out of stock. When I got there, I was told that all parts of the order were i... See more

Rated 5 out of 5 stars

Great environment and people. Robin, Sophie and Paul are all amazing people over there making us feel comfortable and welcome. Amazing stuff sold there too. Warhammer fans will have an amazing time th... See more

Rated 5 out of 5 stars

I've been coming here for years to play MtG the staff are always incredibly helpful and friendly, they'll advise you were they can. A great store to visit if you enjoy tcg's or ttrpg's!

Rated 5 out of 5 stars

Great place to learn more about Warhammer and similar hobbies. All the staff are super knowledgeable and friendly and provide a lot of support to the community though events and just general chats and... See more

Company details

  1. Events & Entertainment

Written by the company

JustPlay Wargaming Magic The Gathering X-Wing Star Wars Games Workshop Bushido Age of Sigmar Guild Ball


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

870 reviews

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4.7

All reviews

(870)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Recommended.

best price I could find for the item I bought (Sigmar Malign sorcery set). Decent delivery time. Recommended.

8 July 2022
Rated 1 out of 5 stars

Two months to deliver!

Model took nearly two months to be ready for pick up!!! The item was fine when I got it, but the time it took to be delivered was ridiculous

5 July 2022
JustPlayGames Tabletop Games Store Liverpool logo

Reply from JustPlayGames Tabletop Games Store Liverpool

Hi There,

Firstly, apologies that you had to wait for your products - we know that it's never great to wait!

Unfortunately due to the way our industry works, as well as the current market climate, sometimes we have to wait for those products to come into stock. We're beholden to what our distributors send to us and have very little control over it. Products are marked on our website appropriately to show when they are not in stock, so that it's clear these items won't be delivered in our usual fast turnaround.

In any case we're very sorry about your experience but hope you enjoyed the product!

Rated 5 out of 5 stars

Very helpful guys

I asked Just Play if they would join the Bits and mortar scheme so that when I ordered in an RPG book I’d also get access to the pdf for free. They had never heard of it but were more than happy to and signed themselves up. I now order my books from them and they’ve arrived much more quickly than I expected them to and I get the pdfs at the till. Top marks. They’ve also been very open to me running Warmachine tournaments at their store.

3 July 2022
Rated 1 out of 5 stars

Refuse to give me what I ordered

They marked my order as collected when I have not collected it. I have emailed several times asking for the status of my order and they have not replied once. This is for something I ordered 10 months ago. I have also been in store to ask about this but they just said they didn’t have the item yet.

14 June 2022
JustPlayGames Tabletop Games Store Liverpool logo

Reply from JustPlayGames Tabletop Games Store Liverpool

Hi There,

Apologies for the wait, we know it's never ideal.

Due to the current market climate, and generally due to the way many of our distributors hold stock, sometimes we have to wait for those products to come in. Products are marked on our site to show when they're not in stock, so that it's clear these items won't be delivered as quick as we'd usually deliver them.

Sorry that you weren't able to get your item as quickly as you'd like.

Regarding the order being marked as collected when it isn't, if that is the case it would be a genuine mistake; if you contact us we'd be happy to look into it and correct it for you!

Regards

Rated 5 out of 5 stars

Worked out great

Worked out great, the bundle I'd ordered was always going to be super popular, the team got in touch to check I would be ok with substitutions and dispatched the parcel. It arrived really quickly via the post office. Very happy.

11 May 2022
Rated 4 out of 5 stars

I played alot of games and complete…

I played alot of games and complete deals got up to 18 and some change and the app deleted itself so I lost it all I like earning a little money but it did me wrong on that and now it's paying way lower than before I had over 1 million coins got 9 bucks then I had almost ,seven hundred thousand and got 11 cents can someone please tell me how to earn more

25 April 2022
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