Bought some Montblanc aftershaves as they were the best price online after a lot of research. Ordered at 6.30pm, the items had all arrived by 12.30pm the following day (and via Royal Mail, which was e... See more
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Bought a 100ml of Armani Elle from Justmylook for just £39.95 delivered. I also accidentally ordered a 50ml as well but this was returned and I have been refunded so all is good. Boots in Kendal... See more
Been buying from Justmylook since Christmas after my mother, who has been using you for years, recommended you for fragrances at decent prices. Made several purchases since, thanks again.
New to using this website, have placed three orders. The service is fantastic, delivery is super fast. Items have all arrived safe and well packaged. Prices are great too, I have had three bottl... See more
Company details
Written by the company
Your one stop shop for all of your favourite beauty essentials. For free delivery on thousands of products, visit our website! 💋
Contact info
United Kingdom
- customerservices@justmylook.com
- justmylook.com
4.3
Excellent
83K reviews
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Very quick and easy to order online
Very quick and easy to order online, the order it was 👍
11 May 2026
I was very pleased with my purchases…
I was very pleased with my purchases because they were good value and arrived safely. Thanks Justmylook!
3 April 2026
Good delivery been using just my look…
Good delivery been using just my look for 3 years now very good never disappointed
11 May 2026
Fast delivery
Fast delivery, very well packaged, and everything arrived in perfect condition without any damage. Great experience, highly recommend.
11 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not been delivered by Royal Mail (which…
Not been delivered by Royal Mail (which is probably their fault) but now being ‘fobbed off’ by your company about sending a replacement.
10 May 2026
Reply from Justmylook
Hello,
Thanks for your review. We are sorry to hear that. We can see that our customer care team has reached out and offered to resend or refund your order to avoid any further delays with our courier company. Sincere apologies for the inconvenience caused.
Justmylook x
No issues arrived on time
9 May 2026
Great price on product and delivered as…
Great price on product and delivered as specified
11 May 2026
Delivery was prompt and on time..
Delivery was prompt and on time... Packaging was well done.. Prices are unbeatable and competitive.
11 May 2026
Always great service and the best value
10 May 2026
Avoid!!
I intentionally spent over the minimum amount to qualify for next day delivery, as I needed the order for Friday and the weekend. I placed the order on Thursday, but it wasn’t even dispatched until the following week and didn’t arrive until Tuesday. To make matters worse, items I needed were missing from the delivery. The service was completely unacceptable. If you need something urgently or for next day delivery — or if you need to be confident that all of your items will actually arrive — I would strongly recommend avoiding this company.
11 May 2026
Reply from Justmylook
Hello,
Thanks for your review. We are sorry to hear that. We can see that our customer care team has reached out and refunded the missing items due to stocking issues. Sincere apologies for the inconvenience caused.
Justmylook x
Reply from Justmylook
Hello,
Thanks for your review.
Please can you supply us with your order ID?
Justmylook x
I found my experience trouble free
I found my experience trouble free, my order arrived quickly
11 May 2026
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