Bought some Montblanc aftershaves as they were the best price online after a lot of research. Ordered at 6.30pm, the items had all arrived by 12.30pm the following day (and via Royal Mail, which was e... See more
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Review summary
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Bought a 100ml of Armani Elle from Justmylook for just £39.95 delivered. I also accidentally ordered a 50ml as well but this was returned and I have been refunded so all is good. Boots in Kendal... See more
Been buying from Justmylook since Christmas after my mother, who has been using you for years, recommended you for fragrances at decent prices. Made several purchases since, thanks again.
New to using this website, have placed three orders. The service is fantastic, delivery is super fast. Items have all arrived safe and well packaged. Prices are great too, I have had three bottl... See more
Company details
Written by the company
Your one stop shop for all of your favourite beauty essentials. For free delivery on thousands of products, visit our website! 💋
Contact info
United Kingdom
- customerservices@justmylook.com
- justmylook.com
4.3
Excellent
83K reviews
Asks customers to review
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Delivery was prompt and oh
Delivery was prompt and oh
My goodness the packing was over and beyond, was like playing pass the parcel.but all arrived in one piece thank you.
15 May 2026
Great variety and value
21 May 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Cancelled my order after taking…
Cancelled my order after taking payment, as they had incorrectly priced an item. Customer service didn’t apologise or offer any kind of resolution other than to pay the new higher price!
20 May 2026
Unprompted review
Reply from Justmylook
Hello,
Thanks for your review. The order was cancelled and refunded in full as your item was incorrectly priced free of charge. Our customer care team reached out to apologise for this.
Justmylook x
Great price!
Great price! I liked the cellophane packaging as it makes it look more expensive. Came quickly in the post.
9 May 2026
Really poor service from this company…
Really poor service from this company on this occasion
9 May 2026
Reply from Justmylook
Hello,
Thanks for your review.
We can see our customer care team has reached out to resolve this for you.
Justmylook x
Awful company who can’t get a simple…
Awful company who can’t get a simple order correct and the customer service team is also awful. Take your custom elsewhere
21 May 2026
Unprompted review
Reply from Justmylook
Hello,
Thanks for your review.
Please can you supply your order ID?
Justmylook x
Great customer service before and after purchase
The customer service both before and after purchase is amazing. Queries are responded to quickly and accurately. Great company.
21 May 2026
Unprompted review
Excellent customer service
Excellent customer service. Product was delivered speedily good value for money
15 May 2026
Fast and efficient delivery ,v pleased.
8 May 2026
Lovely blanket just as advertised
Lovely blanket just as advertised. Very pleased. Delivered on time.
8 May 2026
Great selection of products
I have ordered from here for years for various products, never disappointed. Easy online ordering, great prices with a huge selection of products, very quick delivery and very good communication with emails.
Highly recommend
8 May 2026
Reasonable prices
Reasonable prices, great freebies (which I ended up ordering) and good speed delivery! Really pleased with my purchase and would use website again!
8 May 2026
Excellent value
Excellent value, options and fast service. I have been recommending this site to my work colleagues.
8 May 2026
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