We were connected with Lyndon Beadle from Just Move In to help sort out our energy bill transfers and other utilities. He has been very patient throughout the whole process and took the time to ex... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our conversation with Nadia was very informative and transparent. She talked us through the whole process of setting up payments for our bills and eased a lot of pressure that was piling up prio... See more
Company replied
So pleased with the service I had from Daryl. It took all the anxiety out of setting up utilities, broadband and council tax for my new home. One relatively quick call sorted it all out! Daryl is know... See more
Company replied
So there I was sat at home, all disabled n that. Feeling completely overwhelmed until out of nowhere, ray burst into my life like his namesake in the dark. Courteous, polite, helpful. Three powerful a... See more
Company replied
Company details
- Housing Utility Company
- Energy Supplier
- Home Insurance Agency
- Moving and Storage Service
- Phone and Internet Service
- Price Comparison Site
Written by the company
Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.
Contact info
The Echo, 18 Albert Road, BH1 1BZ, Bournemouth, United Kingdom
- 01202 022 448
- move@justmovein.com
- justmovein.com
4.9
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nadia was very helpful
Nadia was very helpful and explained everything in the best way and made sure I understood everything.
2 June 2026
Unprompted review
Reply from Just Move In
Hi Robin,
Thank you for taking the time to share your experience. It's great to hear that Nadia took care to explain everything clearly and made sure you felt confident with the process.
That kind of attentiveness really does make a difference, especially when there's so much to navigate during a move. We'll pass your feedback along to her. Hope everything goes smoothly from here.
Kind regards,
Steph
Helpful call with Will
Helpful call with Will. Really explained all steps clearly and answered my questions with patience.
2 June 2026
Unprompted review
Reply from Just Move In
Hi Kavita,
Thank you for the lovely feedback. It's good to know Will was able to walk you through everything clearly and take the time to answer your questions - that's exactly the kind of support we want our customers to feel they're getting.
We'll make sure he hears about this. Wishing you a smooth transition into your new home.
Kind regards,
Steph
Had an amazing experience today with…
Had an amazing experience today with Just Move In. We were walked through every single aspect of moving into our new property including bills, taxes, insurance, and more. One call with Lyndon turned weeks of confusion and stress into problems solved and plans made! The entire process was quick, friendly, and easy to understand. I would definitely recommend this service.
2 June 2026
Unprompted review
Reply from Just Move In
Hi Duha,
What a wonderful review to read - thank you for sharing it. Moving into a new property involves so many moving parts, and it's really rewarding to hear that one conversation with Lyndon was enough to bring some clarity and calm to what had been weeks of confusion.
We'll be sure to pass your kind words along to him - he'll be delighted. Thank you for recommending us, and we hope you enjoy settling into your new home.
Kind regards,
Steph
Exceptional Service
Ray was exceptionally helpful in getting the best deals for me, appreciating own circumstances and delving where he could to get the best deals. Highly recommended.
1 June 2026
Unprompted review
Reply from Just Move In
Hi there,
Thank you for taking the time to leave this feedback. It's great to hear that Ray took a thoughtful approach and really worked to find the right options for your circumstances - that level of care is something we take pride in.
We'll make sure your kind words reach him. Wishing you all the best in your new home.
Kind regards,
Steph
Rio was informative
Rio was informative, polite and friendly.
Has taken away the Admin stress out of moving home. Very grateful for his help.
1 June 2026
Unprompted review
Reply from Just Move In
Hi Katherine,
Thank you for sharing this . We're so pleased to hear Rio was able to take some of the admin weight off your shoulders. Moving home brings enough to think about without paperwork adding to the stress.
It's lovely to know he made the process feel that bit easier. We'll pass your thanks along to him, and we hope you enjoy settling in.
Kind regards,
Steph
Professional service
Very nice, friendly, patient and professional service
1 June 2026
Unprompted review
Reply from Just Move In
Hi Blanka,
Thank you for the kind words - friendly, patient and professional is exactly the standard we aim to bring to every call, so it's great to hear that came through in your experience.
We hope the move goes smoothly and that you're soon settled and comfortable in your new home.
Kind regards,
Steph
Nadia was incredibly helpful on the…
Nadia was incredibly helpful on the phone and lovely to speak to, would reccomend
29 May 2026
Unprompted review
Reply from Just Move In
Dear Ben,
Thank you for your kind review. We are delighted to hear that Nadia was so helpful and a pleasure to speak with throughout the process.
Your recommendation means a great deal to us, and we appreciate you taking the time to share your experience.
Kind regards,
Danielle
As someone with ADHD who struggles to…
As someone with ADHD who struggles to action admin tasks, this team saved me a lot of stress and made the whole process simple and transparent.
I'm very grateful to have spoken to Ray, I got all my utilities arranged, every base covered and no need to think about it again. Couldn't have asked for more.
Thanks team.
29 May 2026
Unprompted review
Reply from Just Move In
Dear Ryan,
Thank you for taking the time to leave such a thoughtful review. We are delighted to hear that the service helped make the moving process feel simpler and more manageable for you.
It is especially rewarding to know that Ray was able to take the stress out of arranging your utilities and ensure everything was covered clearly and efficiently. Moving home comes with plenty to think about, so we are pleased we could help lighten the load and provide some peace of mind along the way.
Kind regards,
Danielle
Great service
Great service! Lyndon was kind & very helpful, would definitely recommend
29 May 2026
Unprompted review
Reply from Just Move In
Dear Meg,
Thank you for your kind review. We are delighted to hear that Lyndon was able to provide such helpful and friendly support throughout your experience.
It is wonderful to know that you would recommend our service. We really appreciate you taking the time to share your feedback with us.
Kind regards,
Danielle
Good chat with Will
Good chat with Will. To the point and clear responses.
29 May 2026
Unprompted review
Reply from Just Move In
Dear Karthik,
Thank you for your review. We are pleased to hear that Will provided clear, straightforward guidance and made the process easy to follow.
We appreciate your feedback and are glad that you found the conversation helpful and informative.
Kind regards,
Danielle
Daryl was fantastic
Daryl was fantastic and so helpful through the process. He took the time to walk through the set up of WiFi, electric, contents insurance and also handled the faff of contacting the water company and council to update them on our move. Would definitely recommend Daryl and JustMoveIn to others to help with all the admin of a house move!
28 May 2026
Unprompted review
Reply from Just Move In
Dear Laura,
Thank you for your thoughtful review. We are so pleased to hear that Daryl provided such helpful support while guiding you through the various aspects of your move.
From arranging WiFi and utilities to helping with insurance and notifying the relevant services, it is great to know that having everything handled in one place made the process easier. We truly appreciate your recommendation and your kind words about Daryl's support.
Kind regards,
Danielle
Excellent service
William was really efficient and made sure I got a clear understanding of what I need to do and sorted it out fast. Definitely would recommend
28 May 2026
Unprompted review
Reply from Just Move In
Dear Sylvia,
Thank you for your lovely review. We are delighted to hear that William provided such efficient support and made sure everything was explained clearly throughout the process.
It is wonderful to know that everything was arranged quickly and smoothly for you. We truly appreciate your recommendation and your kind feedback.
Kind regards,
Danielle
I spoke with a guy called Phil
I spoke with a guy called Phil. He was extremely helpful and thorough and also made me feel at ease.
28 May 2026
Unprompted review
Reply from Just Move In
Hi there,
Thank you for your kind review. We are pleased to hear that Phil was able to provide such helpful and thorough support throughout your experience.
It is especially nice to know that he helped put you at ease during the process. We truly appreciate you taking the time to share your feedback with us.
Kind regards,
Danielle
Had a very good experience with nadia…
Had a very good experience with nadia would highly recommend
28 May 2026
Unprompted review
Reply from Just Move In
Dear Abhinesh,
Thank you for your lovely feedback. We are delighted to hear that you had such a positive experience with Nadia and that she was able to support you throughout the process.
Your recommendation means a great deal to us, and we appreciate you taking the time to leave your review.
Kind regards,
Danielle
Friendly service
Friendly service, Ray made everything easy to understand and it's a really convenient service to use.
27 May 2026
Unprompted review
Reply from Just Move In
Dear Doru,
Thank you for your kind review. We are so pleased to hear that Ray made everything easy to understand and helped make the process feel simple and convenient for you.
Providing friendly and straightforward support is exactly what we aim for, so we truly appreciate your feedback and your time in sharing it with us.
Kind regards,
Danielle
Incredibly helpful and friendly
Incredibly helpful and friendly. I’m disabled and i was dreading having to sort out bills, but their service has made it so simple and stress free. I spoke with Daryl who helped me set up my house insurance and he was so lovely! He explained everything clearly and was very friendly. I really recommend using them!
27 May 2026
Unprompted review
Reply from Just Move In
Dear Kris,
Thank you for your thoughtful review. We are so pleased to hear that Daryl was able to make the process feel simpler and less stressful for you during what can already be an overwhelming time.
It is wonderful to know that Daryl’s friendly and supportive approach helped put you at ease while arranging your house insurance. We truly appreciate your recommendation and your kind words about the service you received.
Kind regards,
Danielle
It was very helpful
It was very helpful, Will ensured everything I needed was sorted quickly and painlessly!
27 May 2026
Unprompted review
Reply from Just Move In
Dear Antonia,
Thank you for your lovely feedback. We are delighted to hear that Will was able to get everything sorted quickly and make the process feel straightforward for you.
Providing helpful and efficient support is exactly what we aim for, so we really appreciate you taking the time to share your experience with us.
Kind regards,
Danielle
So pleased with the service I had from…
So pleased with the service I had from Daryl. It took all the anxiety out of setting up utilities, broadband and council tax for my new home. One relatively quick call sorted it all out! Daryl is knowledgeable, reassuring and efficient and I can't recommend him, or Just Move In highly enough! Thank you.
21 May 2026
Unprompted review
Reply from Just Move In
Dear Jill,
Thank you for your wonderful review. We are so pleased to hear that Daryl helped make the process of arranging your utilities, broadband and council tax feel far less stressful.
Moving home can be an anxious time, so it is great to know that one quick call was able to give you peace of mind and get everything sorted efficiently. Your kind words about Daryl’s knowledge and reassurance will mean a great deal to him. Thank you again for your recommendation.
Kind regards,
Danielle
Happy and Satisfied
We were connected with Lyndon Beadle from Just Move In to help sort out our energy bill transfers and other utilities.
He has been very patient throughout the whole process and took the time to explain and work through different options based on our requirements.
We are really happy with the service he provided, Thank you !
18 May 2026
Unprompted review
Reply from Just Move In
Dear Shefali,
Thank you for taking the time to share your experience. We are delighted to hear that Lyndon Beadle provided such patient and thoughtful support while helping you arrange your utilities and energy transfers.
Taking the time to explain the available options and tailor the process to your requirements is exactly the level of service we aim to provide. We are so pleased to know you were happy with the support you received.
Kind regards,
Danielle
My account manager Lynn was excellent
My account manager Lynn was excellent. Searched for the best available deals and very happy with my overall package.
26 May 2026
Unprompted review
Reply from Just Move In
Dear Jonathan,
Thank you for your kind feedback. We are pleased to hear that Lynn was able to help you find the best available deals and put together a package you were happy with.
Providing clear guidance and dependable support throughout the process is something we always strive for, so we truly appreciate you taking the time to leave your review.
Kind regards,
Danielle
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.