The company was not really clear in terms of clarifying About The Next charges into the customers account which is something I didn’t like. I was scrolling into Instagram advertisements in when I trie... See more
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I used a link from tiktok to purchase a tablet, but I didn't realize it was a membership, now I've paid and I won't be getting the tablet . Emma the customer service agent has been great assisting me... See more
When I click through to purchase a product I had seen advertised online, I was very happy to have the support of the great customer service team when it turned out I had instead purchased a recurring... See more
The agent was helpful and understanding of the situation, I got what I wanted within minutes and she is well spoken. And most importantly I got an agent with in seconds of starting the chat.
4.2
Great
150 reviews
No recent history of asking for reviews
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Hello Good people
Hello Good people
I previously complained about poor service of this company, today Scott from escalation team telephonically contacted me with regards my issue i had in my previous comnent and told me that they are busy rectifying and resolving my quiry make assurance that as soon a possible i will get all what is due for me, but i will wait if they fulfill their promise then become a happy customer. Hopefully will improve whatever they are doing to meet and prioritise what customers need, and looking foward to do business with them. Thanks for the Escalating team for the loyalty a giving hope👏👏🙏
31 May 2024
Unprompted review
Customer service is responsive to…
Customer service is responsive to matters in a professional manner.
5 June 2024
Unprompted review
Apart from a delay of the following…
Apart from a delay of the following 19th March 24 until the 4th of June 24 and no contact at all during that time from them things were OK
19 March 2024
Unprompted review
The company is very good
The company is very good. Gives priority to all customers. Also the customer care people are very good. Besides, the company's products I have used are very good. The most important thing is that The products are truly amazing.
3 June 2024
Unprompted review
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