JustCall.io Reviews 693

Great follow-up and even better customer service. I'm a new user and I work better with someone walking me through vs. watching a video. Harshul was patient and explained every questions clearly with out trying to rush me off the phone.

They’re outstanding. What I value most is their 24/7 availability, regardless of time zone or country of residence. Unlike other platforms that only assist during office hours, JustCall’s support team helps at any time—day or night, weekday or weekend. It’s exactly what this service needs, and we always feel they’ve got our back.

Very very expensive it is almost cheaper to hire a real person, at least the can send emails and take proper messages.

Prompt response and clear communication

Justcall support team is great. They respond fast and handle all my roadblock. Thank you Justcall Support Team!!

5 stars to Amulya. Very responsive and got my issue resolved quickly

Harshul, did a great job and was able to help me by easing my confusion and helping me find the perfect number for my business.
He deserves a raise!!
Thank you.

I would like to acknowledge and thank Amulya for her valuable assistance with the JustCall platform. Her support was clear, prompt, and effective, helping me resolve the issue efficiently. I truly appreciate her professionalism and the quality of service provided

Basic was great!

Thanks to the entire support team, they work hard to solve issues quickly.

hari and saurabh where extremely helpful today.

I had an issue setting up the google chrome extn but they quickly helped sort this issue.

also i am really impressed with the speedy replies, and the availability of meetings to help rectify that issue.

really happy so far.

Amulya was great and stuck with sorting out our issues until they could be corrected. A+ customer service.

great experience with Hari Hanshul and Aashish

I had asked Harshul for some technical help and he responded within seconds answering every question that I had giving me confidence that I chose the right system.

We have been using JustCall for a little less than one year, but couldn't be happier! It has really helped manage our client communications, increasing the strength of our relationships!

The support team is phenomenal! Just today, we had the pleasure of working with Harshul and he helped us fix a conflict in our account settings live, in real time.

Great platform and service!

The team was great and fast at answering questions and gave me solutions. Thanks, Srikanth, you are the best

JustCall is a brilliant service and platform for our business. We make and receive hundreds of calls every month an the platform accurately records every call and text message, made, received and missed. It's exactly what we needed.

The service is exceptional by all the staff members we've worked with every time. They are quick to respond and pride themselves on solving any queries or issues.

I would recommend JustCall to any business.

Nabeel helped me simplify the 10DLC compliance process greatly, with good advice and support!

We were really eager to setup and use JustCall for our business. For some reason they refused to share, they could not verify our business and canceled our account. They would not allow us to reinstate our account nor would they tell us why it was closed. As a legitimate business, this is a big concern because obviously we need to know why we wouldn't be approved for an account or what was wrong so we could correct it or know for future softwares we now need to search for. Frustrating and unhelpful.

THIS REVIEW IS ONLY FOR SUPPORT TEAM

Huge thanks to Amulya for being so helpful and going above and beyond to get our issues fixed. She even contacted an upstream provider to get us a phone number sooner. Huge thanks to her for her great support & customer service.

As for the platform itself it is a bit confusing to get started with initially and I wish they were more flexibe with the pricing specially for smaller businesses. Otherwise the platform works well and serves our purposes.