Junk Bunk Reviews 694

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, professionalism, and efficiency, often highlighting how helpful they are during stressful situations. The service is frequently described as excellent, with many appreciating the quick response times and the ease of the removal process, even for challenging items. People also found the pricing to be reasonable and competitive compared to other companies, with many expressing satisfaction with the value received. However, some customers also noted issues with pricing, where the company attempted to increase the agreed-upon price significantly upon arrival, despite clear descriptions and photos provided beforehand. A few other people also felt that communication was misleading, leading to frustration and wasted time when services were not provided as expected.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency, politeness, and... See more

Staff

Clients share positive opinions on staff, frequently describing them as polite, friendly, and efficient.... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers reporting reasonable, fair, and... See more

Response time

Customers had positive experiences with response times, with many reporting immediate replies and quick... See more

Product

Consumers find the product offerings to be ambiguous, with some highly recommending the service for removing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to organise. Friendly and accommodating staff. Kristof and Maria are excellent. No stress/problem. Arrived on time. just showed furnitures to remove. No more questions. cleared quickly with smil... See more

Rated 5 out of 5 stars

A team of two who arrived on time and removed our dining room table with four chairs and an arm chair. It took them 15 mins or even less. Very efficient/professional and respectful of our home whic... See more

Rated 5 out of 5 stars

This was the easiest sofa disposal I have ever done. Charming and helpful people on the phone and doing removal. I had been worrying unnecessarily about how they would get the large sofa out. Didn’t k... See more

Rated 5 out of 5 stars

The removal job is excellent! A man and a lady arrived in time as we scheduled and they worked efficiently and carefully without damaging any walls. I would lightly recommend their work if anyone ne... See more


Company details

  1. House Clearance Service

Written by the company

Rubbish Collection Company providing wide range of services such as household waste removal, garden waste collection, building waste removal, office clearance.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

694 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Mind the quote

I used this company to dispose of a few furniture in the house in London I’m renting out. I had sent pictures of each items and agreed on a quote (I got gbp10 discount out of 440 total…). When they arrived they called me and say the furniture were larger, needed more time and space in the van and of course more money.. I paid another 270.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I recently used Junk Bunk for rubbish removal, and I couldn’t be more impressed with their service! From start to finish, their team was professional, efficient, and environmentally conscious.
Special shout out to Anna for her outstanding customer service.

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service! They arrived on time, worked incredibly fast, and left everything spotless. Friendly, professional, and efficient. - truly the best junk removal experience I’ve ever had. Highly recommend!

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the service..polite and…

Very happy with the service..polite and professional on the phone, they came the same day I called, cleared the rubbish swiftly and cleared up after themselves. I was happy with the quote and liked the fact that I was able to get a price for additional items whilst they were there, which they took away on the same visit..very impressed and have used them again since

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service

After several failed attempts to extract a washing machine from our basement, through other companies, the team from Junk Bunk managed to hoist the washing machine over a banister and out the basement stairs. With no fuss!
They also helped to move the new washing machine into position. They went above and beyond

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company!

Amazing company, a great find! We have used Junk Bunk on 3-4 occasions now, they are prompt, polite and a pleasure to deal with! Many thnaks.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing efficient and quick…

Absolutely amazing efficient and quick service and it’s so nice to be free of moving boxes and old carpet!! They also went the extra mile and carried some heavy objects up the stairs for me! Couldn’t recommend this service enough and will be using again for sure! Worth every penny!!

22 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, price and next day agreed. Team professional and efficient. Have used twice and wouldn’t hesitate to use again

17 February 2025
Unprompted review

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