I still have not received my order and your email address to contact you is not working to ask for refund very bad and poor service
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100% worth ordering from! On pair as usually, cannot fault the customer services this company does their loyal returning customers. I can only get my favourite e-liquid only get it from jumponthe... See more
They ship out of date vape juice without informing the customer. I ordered 5 Double Drip Coil Sauce 50ml each. ONLY 2 were IN DATE “Lemon Sherbet” & “Cherry Cream Soda” the other 3 “Sun Drip”, “Twiste... See more
There was a problem with my order, Jump on the vape returned my email immediately and the problem was dealt with quickly. Delivery of orders are fast. Definitely will be buying more from these guys.
Company details
Written by the company
Low Prices on all E Liquid. One of the leading suppliers in the UK, offering low prices on a wide range of e liquid. FREE UK DELIVERY on orders over £30
Contact info
United Kingdom
- jumponthevape.com
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I still have not received my order…
I still have not received my order and your email address to contact you is not working to ask for refund very bad and poor service
Jumponthevape offers a quick delivery…
Jumponthevape offers a quick delivery service and a good range of products at competitive prices. Customer service is attentive and responsive when resolving issues, making it a decent choice for purchasing your favourite e-liquids. However, some problems with orders and product flavours do occur, which can be a bit distracting. Overall, a satisfactory experience, but there's room for improvement.
Efficient service and delivery
Efficient service and delivery. Good selection of pods and liquids to choose from.
Fast delivery of great products great…
Fast delivery of great products great prices very good choice of products and brands
Always great service and quick postage
Received my order in good time
Received my order in good time. First time buying larger bottle and it works out so much cheaper! Duh! Thanks for a great service.
Products great and competitively, priced…
Products great and competitively priced - delivery fast, any queries answered quickly
Very good company to use very happy…
Very good company to use very happy with experience
Outstanding customer service!
Outstanding customer service! I highly recommended Jump on the Vape.
The vape was really good thanks
Quick delivery and always tasty!
Excellent service and great products 👍
Always just great service
Really happy with the product
Really happy with the product, really quick delivery, and price is good too, shall order again thank you
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