JumpFlex have been outstanding!! We recently moved house which meant our trampoline had to be dismantled. We noticed several faults that we wouldn’t have otherwise seen. JumpFlex we’re onto it straig... See more
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Easy to purchase online, once arrived noticed we missed a spring , contacted them straight away and they sent out another one. Great communication & fast delivery. We found we needed 2 people minimum... See more
Our big family(with three chidren) bought the trampoling six year ago, very good quality, never damaged.A month ago we moved house and my husband rebuild the trampoling in our backyard,accidently brok... See more
Great trampoline, seems well made and had great assembly instructions - really clear with nice pictures to follow too. The order of some assembly items is questionable, as you had to undo and redo so... See more
Company details
About Jumpflex Trampolines
Written by the company
About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
Contact info
760 Arthur Porter Drive, Burbush, 3288, Hamilton, New Zealand
- 0800 586 735
- hello@jumpflex.co.nz
- jumpflex.co.nz
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Fast postage
Fast postage, easy to assemble. The more help you have, the faster it can be done.
love our trampoline
love our trampoline, and the fact that if anything fails outside of its warranty it is an easy source and fast delivery! highly recommend
Great service for replacement pads and net
We ordered replacement pads and net. Very affordable, great service and our tramp after 5 years looks new again.
The best customer service!
Once again an easy, friendly and seamless experience with Jumpflex. No matter who you deal with they’re friendly and quick to resolve what is needed. Appreciate customer service at this standard, thank you!
Customer service was outstanding
Customer service was outstanding. Really recommend this company, they stand by their product and help where they can.
Great service as always
Great service as always. I can’t recommend Jump Flex enough. The after care they provide is beyond reproach. Fantastic company!
Includes everyone in the Trampoline fun!
The Jumpslide is the perfect addition to our Jumpflex tramp, which is already much loved by our family. It has solved the problem of the toddler getting stuck on the tramp and has given him a new source of fun. Ordering was easy and delivery was super fast. Aligning the screws during assembly was challenging but we managed it with my husband's help. Thanks Jumpflex for another great product.
Great trampoline fast delivery
Great trampoline fast delivery. Super easy to build did it in about 2 hours.
Awesome
Great product my daughter loves the tramp! We also purchased the shade and slide and these are awesome additions. The shade is a great idea for summer!
Great communication and very helpful
Great communication and very helpful.
Kids very happy!
The most efficient customer service I…
The most efficient customer service I have experienced. Ordered afternoon and was delivered the next morning. Outstanding
Unbeatable customer service / great product
This is our second purchase with Jumpflex. Our first trampoline was a wonderful part of our family for many years as our girls grew up and moved out of home. Over that time Jumplflex were able to provide spare parts and useful advice to keep the trampoline going in Wellington's harsh, south-coast environment (the trampoline came through unscathed when our neighbours roof came off in a particularly bad southerly). Now that we need a replacement for our younger son, it was an easy decision to go straight back to Jumpflex. Their customer service is unparalleled.
Excellent service
Excellent service. I spoke to a customer service representative to arrange a quote - it was emailed to me less than a minute after I got off the phone call. Ordered the trampoline at about lunchtime on a Tuesday and got a call from Mainfreight at about 10am the following morning that they were at my house with it! I found the assembly instructions excellent and I manage to mainly put the whole 15ft tramp together by myself - only needed about 5 minutes assistance from my 10 year old.
The service I experiences was just out…
The service I experiences was just out of this world - simply brilliant and how I would expect it from so many others in the market, who don't achieve what JumpFlex do. Very friendly, understanding and accommodating people - a double thumb up from a very happy customer - well done, team!!!
great service
Our big family(with three chidren) bought the trampoling six year ago, very good quality, never damaged.A month ago we moved house and my husband rebuild the trampoling in our backyard,accidently broken the pole by himself.I called the customer service and quickly ordered a new accessory for fix the broken pole,and also get a free top pole.Thanks very much for your gourous service.
Great service, easy to deal with
Ordered new trampoline online. Easy fast service. Highly recommend

Reply from Jumpflex Trampolines
Great service
Great service, I purchased a new net online and it arrived within 2 days and I live rural.Very good price aswell.
Jumpfkex
Picked up tramp from warehouse. Delt with a nice young girl and also a few chats with one of the directors who was super helpful. Set up tramp last weekend and the kids havent stoped jumping.
Cheers Tim
So quick and helpful with our problem…
So quick and helpful with our problem that needed to be fixed. Thanks so much
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