Julian Wadden Reviews 

704
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I use Jullian Wadden for all my properties. I am free to go about my everyday life not worrying about getting rent in and ensuring that I am legally compliant as it’s all taken care of. Ria Webster i... See more

Company replied

Rated 5 out of 5 stars

Julian Wadden manage my property and I find them to be very efficient and professional. Ria who is my contact is very helpful and always replies to my queries in a very timely manner. She is knowledge... See more

Company replied

Rated 5 out of 5 stars

Jade had been excellent as we worked towards renovations after leakage at my property she has been there every step of the way offering me options and tailoring services to my needs. She’s been there... See more

Company replied

Rated 5 out of 5 stars

The relationship manager Collette is a great support .. She resolves all matters and in a timely way and gives a balanced fair approach when managing the relationship between my self as a landlord and... See more

Company replied

Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Rental Agency

Written by the company

Julian Wadden is one of South Manchester’s leading estate agents in Sales, Lettings and Property Management.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

704 reviews

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4.7

All reviews

(704)

290 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

As a landlord I had a query regarding the new Renters rights bill and also management charges. I spoke to Estelle at the Heaton Moor branch she was extremely helpful and explained my query with good knowledge and professionalism. It was a pleasure dealing with her

24 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

Very professional

Very professional, provided beautiful property in due time

23 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Thanks for the great review!

Rated 4 out of 5 stars

Ellis Lock CePAP took the stress out of home renting for us

Julia Wadden stood out for me as a honest and professional organisation with great people who who are very willing to help at all times. My initial fear of the rigours of finding a new home was immediately put to rest after speaking to Ellis Lock CePAP, a professional with good customer focus.

23 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

Dealt with Ellis at the Stockport…

Dealt with Ellis at the Stockport branch, really patient with us, helped us all the way, totally recommend this Agent.

23 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

The whole team were extremely…

The whole team were extremely professional and were very supportive to my situation. They worked as a team, and we all got a resolution that suited all.

19 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Thanks for the great review!

Rated 5 out of 5 stars

This is a fantastic Letting agency with…

This is a fantastic Letting agency with Fantastic staff . They attend to issue as fast as possible and the staff are very kind especially Jade and Sophie at the Heaton Moor branch in Stockport . Both are always very helpful whenever you need them .

19 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

Chelsea Percival excellent property management

I have had Chelsea Percival as my property agent for a number of years. I have found her expertise and enthusiasm for doing the job right to be first class. As long as Chelsea is managing my property I am happy that all problems will be resolved quickly in a professional way and all issues resolved to my satisfaction. Well done Chelsea!

17 February 2026
Unprompted review
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Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

Collette Mitchell - 76 Shearwater House

Collette Mitchell was extremely helpful when answering our questions regarding the move out process and general queries regarding the property during the latter part of our tenancy.

Collette made it easy for us by sending over all the information we needed in a timely manner. The quick responses led to a smooth process when leaving the property.

Thanks for all your help

16 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Thanks for the great review and recognising Collette's great work!

Rated 5 out of 5 stars

Really happy with support from Annie

Really happy with all the help I have recently received from Annie Ephgrave she has been very helpful and very fast with her responses to me!

10 February 2026
Unprompted review
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Reply from Julian Wadden

Thanks for the great review and recognising Annie's great work!

Rated 5 out of 5 stars

Very happy with the service we’ve…

Very happy with the service we’ve received over the years from Jade Galtrey Smith at JW, she’s always been helpful and prompt in responding to any queries with our rental.
Thanks again Mike.

9 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 1 out of 5 stars

Fees are extortionate and the service…

Fees are extortionate and the service is poor.
We have used Julian Walden for a number of years now acting as an agent for our rental property. The goal to use them is geographically they are located nearer the property and we hoped that they would take large elements of the leg work out. Their fees are arguably very high but it was a price we were willing to pay to be able to have it managed for us. Reality is, they have a next to no book of contractors available to them (as you would expect) and they change the terms / ways of doing business constantly with no engagement whatsoever so ever.

It’s likely they are used to dealing with complaints because their engagement as a customer is abysmal and we cannot wait to leave them at the earliest opportunity.

Every renewal, every re-tannacy/marketing the fees jump and the service drops. Enough is enough.

7 February 2026
Unprompted review
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Reply from Julian Wadden

Dear Mark,
 
We're sorry to hear that you had a negative experience with us. Your feedback is very important, and we take it seriously. 
 
Please know that we're using this opportunity to reflect and improve our processes moving forward.
 
Thank you for bringing this to our attention.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

An agent that works for their tenants

My family and I are tenants with Julian Wadden and I cannot fault them so far. I have dealt with my fair share of agents over the last 20 years and this is a good estate agent that does work for the tenants and not just the landlords. Annie is very professional and was really thorough and helpful when we needed emergency repairs. The process ended up being anything but plain sailing, but Annie handled it in the quickest possible time frame.

2 January 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review, we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

Purchase of new house

Nicola Viner dealt with purchase of my new property. Communication was clear throughout the process and she was very responsive when we had questions. Overall, a smooth experience and would recommend.

5 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Thanks for the great review and recognising Nicola's great work!

Rated 5 out of 5 stars

Chelsea Percival at Julian Wadden is an Exemplary Property Relationship Management

Chelsea Percival at Julian Wadden has been exceptional. She is proactive, highly professional, and consistently supportive, ensuring a smooth and effortless transition into my new property. Her approachable manner, clear communication, and attention to detail demonstrate a genuine commitment to excellence. She sets a high standard for property management and is a credit to her team and company.

2 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review , we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

Rated 5 out of 5 stars

EFFICIENT

The team at Julian Wadden are efficient and thorough and do seem to keep on top of things. Currently I am dealing mostly with Jake, and we are liasing well and solving all issues positively. Keep it up team. Thank you for your support. Dee.

4 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Good afternoon,
 
Thank you for your kind review , we really appreciate your feedback! Don't hesitate to get in touch if there is anything else you need from us.
 
Kind regards,
 
Customer Care Team

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