Julian Wadden Reviews 

704
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 311 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and productive. Many people highlight the excellent service and efficient handling of issues, providing peace of mind to landlords and tenants alike. Reviewers frequently commend the quick response times and clear communication, which contributes to smooth and stress-free processes. However, some customers also noted issues with communication and responsiveness, experiencing unreturned calls and delays in issue resolution. A few other people also felt that the service could be unprofessional or unhelpful, with some reporting dismissive attitudes or misleading information.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, with many customers praising the efficiency,... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, responsiveness,... See more

Response time

Customers consistently note positive experiences with response times, praising the quick actions and speedy... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with some customers praising the great communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wanted to express how great it is working with Chelsea Percival. As a landlord I have found that Chelsea is always proactive, making sure that all legal requirements on the property are up to date, an... See more

Company replied

Rated 5 out of 5 stars

It's always a pleasure dealing with Jade Galtrey-Smith when i have a quiery or problem in the house. Jade is very professional, polite & always gets the tasks done asap. She is a asset to the company... See more

Company replied

Rated 5 out of 5 stars

When Julian Wadden acquired Edward Mellor Lettings, I must admit I was a little concerned as to how things would change. I needn’t have worried, the service appears more structured and its easier to... See more

Company replied

Rated 5 out of 5 stars

My family and I are tenants with Julian Wadden and I cannot fault them so far. I have dealt with my fair share of agents over the last 20 years and this is a good estate agent that does work for the t... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Rental Agency

Written by the company

Julian Wadden is one of South Manchester’s leading estate agents in Sales, Lettings and Property Management.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

704 reviews

5-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.7

All reviews

(704)

290 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They solve the problems in no…

They solve the problems in no time.Their flexibility is phenomenal.

2 April 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear Laszlo,

Thank you for taking the time to leave a review on Trustpilot, we are glad to hear that we have been efficient and flexible when solving problems for you.
 
Kind Regards,
Customer Care Team

Rated 5 out of 5 stars

Chelsea Percival has been an amazing…

Chelsea Percival has been an amazing property manager. She’s dealt with all my issues in a very professional and timely manner which has been wonderful. Jillian Wadden is a good company.

1 April 2025
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear Beverly,
 
We wanted to thank you for your review, mentioning the excellent service you have received from Chelsea, in the Julian Wadden Stockport Team recently. It was very kind of you to take the time to post this review.
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Fantastic service

Nicola and the whole team were fantastic. They really went above and beyond in what turned out to be quite a long process. From negotiating the sale of our old property to getting us into our new house, the sales team were always just a phone call away. We are delighted with the service provided.

27 March 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear R McMurray,
 
Thank you for your review of Julian Wadden Didsbury.
 
Nicola will be delighted that you took the time to acknowledge her kind and helpful service.
 
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
 
Kind regards,
Customer Care Team

Rated 4 out of 5 stars

They made the process

They made the process, less hectic for me and are transparent. This was made possible by Ellis Locks and team.

27 March 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear Taiwo,
 
Thank you for taking the time to leave Julian Wadden a review, especially noting the great service provided by Ellis.
 
We really appreciate your kind words.
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Service with Julian Wadden has always…

Service with Julian Wadden has always been great. Our property manager Estelle is consistently professional and helpful. I’d highly recommend JW whenever renting a property

18 March 2026
Unprompted review
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Reply from Julian Wadden

Dear Claire,
 
Thank you for taking the time to leave a five star review, highlighting your experience with Estelle at Julian Wadden Heaton Moor.

Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Abby Burrows was my letting agent I…

Abby Burrows was my letting agent I dealt with and she was lovely and prompt…Weldone job.

31 March 2026
Unprompted review
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Reply from Julian Wadden

Dear Akinbode,   
 
I’m very pleased to see that you have been impressed by the overall service you have received from Abby at Julian Wadden, thank you for taking the time to leave a review! Reviews such as yours will help others in choosing their agent, so it really is appreciated.   
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Professional handling.

Many thanks to Julian wadden in didsbury. In particular Nicola. From the day that we put our apartment on the market, to the day of completion, everything was handled in a professional manner. We were continually updated with developments and informed of progress in a very courteous manner.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

We are contractors who have worked with…

For the past year we have liaised with Sophie Ormsby as approved contractors for Julian Wadden. She is always very professional and friendly. I really appreciate her quick responses to any queries and I feel as though things are dealt with very efficiently and clearly.

30 March 2026
Unprompted review
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Reply from Julian Wadden

Dear Gill,    I’m very pleased to hear that you have been impressed by the excellent service you have received from Sophie at Julian Wadden Stockport, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated.    Kind regards, Customer Care Team

Rated 5 out of 5 stars

Recommended property manager

Chelsea is a great property manager. She has been attentive, professional and exceptionally helpful. She has my personal recommendation.

30 March 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear Nick,
 
Thank you for taking the time to leave a five star review, highlighting your experience with Chelsea at Julian Wadden Stockport. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Amazing experience

They say moving house is one of the most stressful experiences you can go through, but Ellis at the Stockport branch ensured everything went through promptly and kept me updated throughout the process

30 March 2026
Unprompted review
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Reply from Julian Wadden

Dear Emma,
 
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Ellis at Julian Wadden Stockport. Ellis will be delighted that you took the time to acknowledge his service.
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Review

Writing
Sophie Ormsby has been an outstanding property manager. From the very beginning, she demonstrated professionalism, efficiency, and a genuine commitment to providing excellent service. Communication was always clear and prompt, and she handled every detail with care, ensuring everything ran smoothly and without stress.
What really stood out was her proactive approach—she anticipated potential issues and resolved them quickly before they could become problems. Her knowledge and attention to detail gave me complete confidence that my property was being managed to the highest standard.
I wouldn’t hesitate to recommend Sophie to anyone looking for a dependable, organised, and highly capable property manager.

20 February 2026
Unprompted review
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Reply from Julian Wadden

Dear Maria,   
 
I’m very pleased to see that you have been impressed by the overall service you have received from Sophie at Julian Wadden Stockport , thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated.   
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

We are a contractor who work alongside…

We are a contractor who work alongside Sophie at the Heatons the way she handles her calls are very professional and always as the company she works for at interest and does a great job for Julian Wadden and the landlords/landladys she works for well done sophie for all your hard work

30 March 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear Stuart,
 
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Sophie at our Julian Wadden office based in Heaton Moor. Sophie will be delighted that you took the time to acknowledge her service.
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

First time buyer home search

Bobak has been really helpful so far in my search for my new home with Julian Wadden, he takes a personable approach and has been helping me find and view properties at my convenience as well as answering any questions, thank you.

27 March 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear Steven,
 
Thank you for your review of Julian Wadden Didsbury.
 
Bobak will be delighted that you took the time to acknowledge his kind and helpful service.
 
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Highly recommend

I recently had the pleasure of working with Alice McAleer and the team at Julian Wadden, Heaton Moor in the purchase of a property and I couldn’t be happier with the experience. From the very beginning, she was professional, friendly, responsive, and genuinely committed to helping me through the buying process. Previously, I have sold properties via Julian and his team and this latest experience lived up to the same high standards and expectations.
What stood out most was Alice’s friendly approach, attention to detail and clear communication. She kept me informed at every stage of the process, answered all my questions promptly, and made what could have been a stressful experience feel smooth and manageable.
I would highly recommend Alice and the team at Julian Wadden, Heaton Moor to anyone looking to buy, rent or sell a property. Their professionalism, integrity, and dedication really sets them apart. Their knowledge of the local market is very impressive, and they offered honest, practical advice that I truly appreciated.

6 February 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear Alison,
 
We wanted to thank you for your review, mentioning the excellent service you have received from Alice, in the Julian Wadden Heaton Moor Office recently. It was very kind of you to take the time to post such a complimentary review.
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Great experience

We had a great experience when we rented a place in Disbury, Manchester. The entire experience right from viewing to letting, renewal and moving out due to relocation was handled smoothly and professionally. Annie Ephgrave in the property management was especially great with responding to emails, explaining the processes in detail and kept us well informed generally throughout. I would definitely recommend Julian Wadden for all things properties.

26 March 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear Prameyratna,
 
Thank you for your review of Julian Wadden Didsbury.
 
Annie will be delighted that you took the time to acknowledge her kind and helpful service.
 
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Thanks Julian Wadden for your help…

Thanks Julian Wadden for your help throughout this process. I was very satisfy with the team. A very big Thank to you for Ellis at Stockport for your help.
Really Appreciated.

26 March 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Hello,
 
Thank you for taking the time to leave a five star review, highlighting your experience with Ellis at Julian Wadden Stockport. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

I found Julian Wadden estate agent very…

I found Julian Wadden estate agent very efficient and extremely friendly and helpful.
We were always kept up to date with viewing appointments and feedbacks, always there to help with any questions.
Definitely recommend them.

1 April 2025
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear Asghar,
 
Thank you for taking the time to leave Julian Wadden a 5 star review, highlighting our excellent customer service.
 
We really appreciate your kind words.
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Great service

Chelsea Percival has always been very quick to get back to us whenever we've had an issue or needed anything. We have had a good experience with her and Julian Wadden as a whole.

24 March 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear Samantha,
 
We wanted to thank you for your review, mentioning the excellent service you have received from Chelsea at Julian Wadden Stockport recently. It was very kind of you to take the time to post this review.
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Excellent response and service provided…

Excellent response and service provided by Estelle Fletcher from Julian Wadden Lettings

25 March 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear Arthur,
 
Thank you for taking the time to leave Thornley Groves a 5 star review, especially noting the great service provided by Estelle.
 
We really appreciate your kind words.
 
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

I'd recommend Julian Wadden if you're thinking of letting your property

Julian Wadden have managed the letting of my property since August 2025, and I’ve been very happy with the service throughout. Any issues have been dealt with promptly and professionally, giving me peace of mind as a landlord. Georgia, in particular, has been fantastic. She has always been responsive, helpful, and a pleasure to work with. I’d happily recommend their services.

25 March 2026
Unprompted review
Julian Wadden logo

Reply from Julian Wadden

Dear Dannielle,
 
We wanted to thank you for your review, mentioning the excellent service you have received from Georgia in the Julian Wadden Didsbury team recently. It was very kind of you to take the time to post this review.
 
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
 
Kind regards,
Customer Care Team

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