I've been purchasing from Julian Fashion for a long tim e- about 10 years or more and I love their selection of dresses and bags which are authentic and quickly shipped after payment. I've never had p... See more
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Julian Fashion is an international leading retailer for luxury fashion, based in Italy. With more than 60 years of retail presence, it counts 5 multi-brand boutiques and a growing e-commerce, offering a wide and curated selection of luxury fashion items for women, men and children, bringing together the world’s biggest brands with contemporary and emerging ones. Julian Fashion relies on a qualified Customer Care service in multiple languages and offers a fast and reliable delivery worldwide.
Contact info
Viale Matteotti 31, 48015, Milano Marittima RA, Italy
- customercare@julian-fashion.com
- julian-fashion.com
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Brilliant website with a really good…
Brilliant website with a really good selection of various brands and superb prices. Shipping was excellent and really quick, I ordered my item and it was delivered to the UK in 2 days, this really impressed me. Also kept well informed regarding dispatch and delivery. Well done Julian Fashion, hope I have the privilege to buy from you again. Well recommended.
Excellent experience from start to…
Excellent experience from start to finish. The Scarf arrived promptly, was well packaged, and exactly as described. Communication and delivery were smooth and professional. Would definitely order again and highly recommend this store.
Fast shipping and great product
Fast shipping and great product. Package arrived with designer box and other material.
Very easy to deal with
Very easy to deal with. Super communication. Will definitely buy from them again.
Beautiful shirt love it
Beautiful shirt love it! Really fast shipping for coming from out of country
I was quite worried since it was my…
I was quite worried since it was my first time purchasing such an expensive item, but they kept updating the delivery details, and the shipping was surprisingly fast even though it was coming from overseas. The product was exactly as I expected, and I’m very satisfied. I would definitely purchase from this site again. Thank you.
It was delivered in just 3 days free of…
It was delivered in just 3 days free of charge. Very impressive service.
May use AI-assist with repliesRead more
Return Label for Refuse Package
I'm really upset.
Julian-Fashion and FedEx Italy are failing to properly handle my Refuse Package.
Julian-Fashion Customer Support informed me that all return-related costs will be deducted from my refund on November 18, 2025.
Why haven't you issued a return label for my Refuse Package yet?

Reply from JULIAN FASHION SRL
Quick Delivery, Great Prices
Incredible sales price for Red Wings during black friday and super fast delivery to Germany. Would buy again!
Amazingly quick shipping to the UK
Amazingly quick shipping to the UK, lovely coat, I will definitely purchase more from here.
Bad experience.
Bad experience.. after I placed the order they send for me they will charge me 40 euro extra for shipping because due to the high amount of shipment .. is this my responsibility?????????

Reply from JULIAN FASHION SRL
This is the fastest shipping I have…
This is the fastest shipping I have ever received from an overseas company
Julian provided me with a wrong item
Julian provided me with a wrong item. I have sent back the wrong item and they don't want to refund me for the items that i never received!
I have been a loyal customer for years and this is the treatment that i receive.
I'm really disappointed and honestly i'm not sure if i ever would order something again from Julian!

Reply from JULIAN FASHION SRL
JF consistently offers great deals and…
JF consistently offers great deals and competitive prices. Their customer service is always prompt and efficient.
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