Jukin Media Reviews 128

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I think Junkin Media is awesome! My video would have just been another video on social media. However, they reached out, kept their word and I was able to make some money from this experience. Gratitu... See more

Rated 5 out of 5 stars

Everything's fine. No problems at all in all these years together. Always punctual and attentive, despite the language barrier (I speak Spanish).

Rated 5 out of 5 stars

I am so happy that i signed up with Jukin for my daughters viral video. They know what they are doing. Their customer service is awesome. They made everything so easy for me. Its been 8 years and the... See more

Rated 3 out of 5 stars

Jukin's partnership staff is professional and friendly, and the dashboard is easy to use, so that's great! However, The Today Show and PEOPLE.com reached out to me directly to use my video, but dr... See more

Company details

Written by the company

Jukin Media is a global entertainment company built on the belief that the future of storytelling is user generated. Jukin Media helps video creators get paid for their amazing caught-on-camera moments. Jukin has paid more than $25 million in royalties to video creators by licensing their content for use in TV shows, commercials for major brands, and by leading news publishers. Jukin is owner and operator of a portfolio of leading digital video properties that includes FailArmy, People Are Awesome, The Pet Collective and WeatherSpy; the properties combine for more than 220 million + fans online, and they receive more than 8 million monthly hours viewed across OTT streaming platforms. Additionally, Jukin provides a wide range of solutions that allow premium brands, publishers, and media networks, to commercially utilize user-generated video content.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

128 reviews

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Rated 5 out of 5 stars

This company is absolutely fantastic

This company is absolutely fantastic! They have consistently provided exceptional service and have been incredibly accommodating and kind throughout the remarkable six years I've been with them. A heartfelt thank you to Junkin for their outstanding service!

1 August 2023
Unprompted review
Rated 5 out of 5 stars

So helpful with our move

So helpful with our move. Jonah and Zach went above and beyond to make a very stressful and busy move go smoothly.
Thank you so much. I would recommend to all.

15 June 2023
Unprompted review
Rated 5 out of 5 stars

5/5.

Fast, consistent and thorough responses to any questions from the staff.

2 June 2023
Unprompted review
Rated 5 out of 5 stars

A very genuine company

I uploaded a video during the first lockdown in 2020 and forgot about it. After so much time, my account got credited today with x dollars. That’s how I even remembered about that video. It came as a really sweet surprise. The team at Jukin is surely genuine and honest!

5 April 2023
Unprompted review
Rated 1 out of 5 stars

Jukin Media not giving producers YouTube ad revenue owed to them.

Jukin Media has refused to pay me for YouTube revenue for months where I had nearly 30 million views. They have tried to blame it on a YouTube problem, but YouTube has told me that no such issue has been documented. Now I have to spend my money to get attorneys involved, Boston TV stations that help consumers and news outlets. I am a TV producer and I'm making a documentary about this experience so others aren't scammed by this company. I have screenshots from their website showing zero revenue during months when I was getting sometimes a half million views a day. Then, when the video slowed down, I get a measly $150.00 like I should be excited. If you put their revenue image next to the YouTube audience shot there is an exact correlation between my highest viral time and their zero revenue. They say they are looking into it to correct this and try to recoup lost revenue, yet they have become non-responsive to my emails. Please be careful. It will take years for me to litigate this but I want to get out of this license with Jukin because they are clearly in non-compliance and I want all rights back to my video.

4 March 2023
Unprompted review
Rated 5 out of 5 stars

Great communicators and very friendly!

This company communicates effectively with their clients. Any questions or concern I had was addressed immediately and explained in terms anyone could understand. They helped my YouTube channel grow after licensing one of my videos for a movie promotion. I would 100% work with them again in the future.

9 September 2022
Unprompted review
Rated 5 out of 5 stars

I have been with Junkin Media for a…

I have been with Junkin Media for a while now only posting 1 video so far! I have to say I have been amazed by the information received when I've asked for help and the politeness and respect shown by them too.
I have a few friends who I know who enjoy making videos of various things and I have pointed them in this direction every time!

13 December 2022
Unprompted review
Rated 1 out of 5 stars

Don’t not work here

To the creative space. I was the post production supervisor at Jukin Media. The VP Alex Mills terminated me. She has personal issues with my skin color, and my wanting to continue my education. She is unethical and should not be working in this virtual. Come to find out she has a history of terminating minorities.

Please search this company on google review where I posted and left snapshots of her telling a former employee she’s threaten by people with darker skin.

Thanks for reading.

7 September 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT use this or any similar service

DO NOT use this or any similar service. They don't do anything for you but take your money. I'm sorry that I learned this lesson on my most viral video and wish I could get out of the contract. I also wish youtube would audit them to verify whether they're being honest in reporting revenue.

10 June 2022
Unprompted review

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