Juicers Reviews 

470
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of ordering and the helpfulness of the team. Many people appreciate the competitive pricing and the wide selection of products available. Reviewers frequently mention the fast and efficient delivery service, with items arriving well-packaged and in perfect condition. However, some customers also noted issues with product quality, including receiving damaged items or products that failed shortly after purchase. A few other people also felt that spare parts were overpriced compared to other regions, and there were occasional problems with delivery logistics.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their quality and performance.... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the super quick and... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the superb build quality,... See more

Price

Reviewers mention positive feedback about price, with many finding competitive or brilliant prices for... See more

Service

People report positive experiences with service, often highlighting competitive pricing, fast delivery, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The juicer produces a great juice. However, not having had a juicer before, I am not qualified to judge how good it is compared to other makes. There seems to be quite a lot of the ingredients put in... See more

Rated 5 out of 5 stars

Item well packaged and speedily delivered by Juicers. Wonderful machine, exceptionally well made and does exactly what it is supposed to do with ease. Bread making in particular made easy, all compl... See more

Rated 5 out of 5 stars

I did not have a good experience. I ordered a Bamix Handheld Blender after I have had one for over 25 years which is still fully operational. No due diligence was spent in undertaking quality control.... See more

Rated 5 out of 5 stars

What a great company Juicers are. I have bought a Caso HW770 hot water dispenser and a Magimix toaster from them. The price was very favourable over other well known companies and free delivery was th... See more


4.3

Excellent

TrustScore 4.5 out of 5

470 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(470)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order and excellent service

Easy to order . Had what I was looking for at a competitive price. My old Bamix swissline had just about died. I didn't need everything again , so bought the prime which is a higher spec motor anyway. Powerful and really pleased with it Didn't have to wait very long for it to arrive which was good. No complaints as I experienced excellent service thank you .

21 April 2025
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed with my…

Extremely disappointed with my experience. I ordered a flour mill and never received an order number or tracking details. Despite contacting the company, they simply resent the item without addressing the issue, and used the wrong email address —meaning I couldn’t receive the delivery PIN. When I called for help, the customer service was shockingly rude. The agent shouted over the phone, showed no interest in resolving the issue, and hung up on me. Completely unprofessional and frustrating from start to finish. I would not recommend this company.

Update: I feel your response shows the lack of professionalism in your customer service my initial review outlines. Thank you.

Update: I can confirm that I have received the parcel after contacting DPD which were very helpful. I would like to add that I never tried to claim non-receipt. However, by the responses, I hope people can see the level of customer service within your company. Thank you for your response.

21 May 2025
Unprompted review
Juicers logo

Reply from Juicers

Thank you for your review and for providing further information as the name on your order is completely different to the name on your review. I have investigated into your issue and can see that you sent an email yesterday claiming that you had received no email confirmation from ourselves when you placed your order even though you had email correspondence with our support team on the same email address that you put on your order. You also claimed to have contacted DPD and they advised that the email address they had was incorrect. I can see that my Manager responded to your email with screenshots provided by DPD to confirm that they had indeed the correct email address on file and this is further supported by the fact that the parcel was delivered to you yesterday at 12:35pm with the pin provided which you only received via email. This PIN code could only have been received via email as you had provided the incorrect mobile number. Hence, you had indeed received the PIN code via email and tried to falsely claim non-receipt so that you could try receive the parcel without providing the PIN code and then claim that you had not received the parcel. We have implemented this secure DPD courier service with the PIN code for all high value items above £200 so as to avoid false claims of non-receipt because, the unique PIN code is only sent to the recipient's email address and mobile number so no one else will have access to the PIN code and it has to be provided to the driver for the parcel to be delivered.

Update: I have simply stated the facts which is that you had received the email from DPD with the PIN code. Hence, you have left a false review because, indeed if DPD did not have your correct email address, then you would not have received the PIN code and your parcel would not have been delivered yesterday at 12:35pm.

Rated 5 out of 5 stars

Exceptional!!

Exceptional!!! The price was the most competitive on the market. They shipped and delivered so fast. I’m sure the delivery team pulled an all-nighter to get it to me. Then it arrived and I’m blown away…ice, fruit, nuts…not a problem!! Use Juicers!!!

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Really great service, had an issue with a mixer i bought through them, after a month of trying and failing to contact the manufacturer to sort it, juicers were really great and fast at organising an exchange

21 April 2025
Unprompted review
Rated 1 out of 5 stars

Vitamix blender

After I rang them to ask for the tracking number, as I had not received it, they assured me it would be delivered from 1:33 to 2:33, only for it not to be delivered. When I rang around 4, they said that they didn’t have it in stock.

Absolutely not reliable. If you need things urgently, they are not it; look elsewhere

Thanks for taking time to respond
It’s was during my call with your colleague that i was told the delivery slot, she went to great deal to lie, when i asked her as to why i never received a tracking number her reply was that i gave the wrong number .
In future it’s a good idea to let clients know that you don’t hold stock at all and everything gets sent by the manufacturer, you collect the money and then place the order with the manufacturer

7 May 2025
Unprompted review
Juicers logo

Reply from Juicers

I am very sorry for your disappointment. I have investigated further into your issue and can see in the notes on your order that one of my colleague's tried calling you to inform you of the short delay in receiving your order because, it is our company policy that we will notify all customers who have ordered with our free next working day delivery if we are unable to deliver the item the next working day. Hence, we would not have provided you with delivery time frame of 1:33-2:33pm because, there was no tracking number assigned to your order. I can only assume that you received this one hour delivery window for a parcel that you have ordered from elsewhere. Since your call, I can see that your order has been cancelled and the full refund issued. Once again, I am sorry for any inconvenience caused to you and that my colleague was unable to get through to you to inform you of the short delay in dispatch of your order.

Thank you for updating your review. There would be no reason for my colleague in the Sales team to provide you with a false time frame or to lie if your order had not been dispatched. You were advised on the call, that your order had not been dispatched and that we did try contact you to inform you of the delay. The item that you purchased, we do indeed keep regular stock. Unfortunately, the suppliers ran out of stock and were unable to fulfil our order in time which resulted in a delay in dispatch of your order.

Rated 5 out of 5 stars

I had the pleasure of reviewing the…

I had the pleasure of reviewing the hurom juicer and the delivery was timely, professional staff who provided prompt resolution of queries. I would like to extend a special thanks to Julia who went over and above to support me with the delivery and queries . Thanks again and I cannot wait to get started with juicing..

1 May 2025
Unprompted review
Rated 5 out of 5 stars

There are no 1 stars here.

Ill state first that the one star complaints seem to based on not reading instructions, following guidelines or performing requirements for service and just moaning....because thats what people like to do.

I have had nothing but a pleasant experience with this company, I ordered a blender, it was promptly dispatched and arrived by DPD.

An accessory was missing from the box, this however is nothing to do with the supplier and is the fault of the manufacturers packing mistake.

I promptly contacted juicers.co.uk and had a very quick and polite response, i followed their instructions and the manufacturer has been contacted who will no doubt send the missing accessory.

nothing but exemplary service and I will certainly be purchasing other products here.

Quick update, very prompt response and my replacement part is on the way, no fuss, no bother.

28 April 2025
Unprompted review

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