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Judge.me Reviews 

4,223
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the application for its incredible ease of use, powerful features, reliability, and seamless integration with various online stores and platforms. Support teams respond rapidly to inquiries, offering prompt assistance and resolving technical questions with great professionalism and deep knowledge. However, some reviewers were not happy with customer support delays, noting that getting email responses could sometimes take several days. A few people also mentioned notable frustrations regarding unreachable contact channels and specific design limitations when trying to update personal profile settings on the website.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptionally fast responses,... See more

Response time

Customers consistently note positive experiences with response time, frequently praising the incredibly... See more

User experience

Consumers find user experience to be positive, highlighting how easy the application is to manage and set up.... See more

Staff

Users describe positive interactions with staff, frequently highlighting the incredibly prompt and... See more

Application

Clients share positive opinions on application, frequently highlighting its ease of use and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Judge.me app is incredibly easy to use, packed with powerful features. From automated review requests to photo and video reviews, everything works smoothly and reliably. What truly stands out is th... See more

Rated 5 out of 5 stars

We've been using Judge.me for years now, and now across two different brands. The solution is seamless, absolutely just does what it says on the tin, at a fantastic cost, and did I mention the incredi... See more

Rated 5 out of 5 stars

Great addition to our Shopify store, it works really well and easy to set up. Plus there are quite a lot of settings and option even on the basic plan though we probably upgrade to the bigger plan sin... See more

Rated 5 out of 5 stars

I am very satisfied with the Judge.me app; it works perfectly and reliably in my Shopify store. Not only does the app do its job flawlessly, but I also really appreciate the constantly updating tool... See more

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(4,223)

370 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Judge.me has been helpful overall

Judge.me has been helpful overall, but I wish there were more flexible ways to use review and rating data for customer segmentation. At the moment, relying mainly on Mailchimp for this feels limiting, and having more direct segmentation options within Judge.me would make it much more effective for stores like ours.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic app

Fantastic app, I've used it for my business for years now. The customer service is fantastic. If you have any questions they are super quick to respond and always talk you through the fix. I couldn't recommend this company enough.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Had a small issue that I needed some…

Had a small issue that I needed some guidance with. Sent a message to support and Fin replied with a resolution within 5 minutes! Outstanding customer support service! ⭐️⭐️⭐️⭐️⭐️

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Review App for Shopify Stores

Judge.me has been a game-changer for my Shopify store. The setup was very smooth, and everything works automatically without any technical issues. Product review collection after fulfillment is fully automated, and the display widget integrates perfectly with my store design. It has helped build strong customer trust and improved conversion rates noticeably. Highly recommended for any serious eCommerce store.

20 June 2026
Unprompted review

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