JTX Fitness Reviews 6,653

I had converted our front room into a gym and wanted a 'decent' treadmill and after research I opted for the JTX Sprint 8. Decided to have the install completed by JTX and having to change the date once, which JTX sorted for me without hassle, Dave the installer came along and completed everything for me and talked through how to use it and maintenance.
Very sturdy machine, well made a simple to use. The speakers are a great feature and connect easily to the phone.
The running bed is a great size and the display is big, but not an issue.
Is this worth the money, well yes, I have had cheaper treadmills in the past and they were nowhere as good as this one.
Highly recommend the Sprint 8 as a great piece of kit, whether you are walking, jogging or running as the incline feature and pre programmed programs give you a good variety of workouts, let alone just getting on and doing your own thing.

Excellent product, prompt delivery and good communication.

Order straightforward and came on time.
Good product with no issues so far.

Good website, lot of choice at decent prices, usually with a sale on. Delivery specifies ‘room of choice’, yet this is ground floor only as we discovered on the recent delivery.
Perhaps need to look into other courier companies who can do the job properly rather than dumping the machines in a room leaving the customer to figure out how to move them to an upper floor.

JTX states in their reply that this is in the delivery information. However, specific products that weigh over this limit should have this stated on their product page not tucked away elsewhere. Even on the confirmation email, this weight limit information is not present.

I don’t usually give one star rating but in this case it is wholeheartedly deserved.
I received the walking pad as scheduled and set it up for my wife and ensured it was working.
The next day my wife tried the machine but it wouldn’t work indicating fault E-02.
I called the company and they advised me it was a circuit board issue and this sometimes happens during transit. They told me that I would receive the part the next day and once received I should send the local agent a message and he would schedule an appointment. The part arrived 4 days later and I immediately messaged the agent. One day passed and no reply. I messaged again but yet again no reply.
The next day I asked JTX to arrange to collect the machine and provide a refund.
Extremely frustrating experience

I have had the treadmill for a month now and the treadmill itself is very good. Smooth and kind to my knees so far. Very good cushioning and plenty of spa e and run off area.
The only issue I have is the bluetooth connectivity for connecting to Kinomaps. I was hoping this would be very straightforward but not the case. I have been trying various ways of connecting to a run on Kinomaps but it has taken ages except for once, which was strange. Quite often I have to remove the saved treadmill on Kinomaps and then reload the treadmill. After this turn off the treadmill and restart so that the software can try and connect. I get there eventually but this should not be the case. I think JTX could create a video of step by step for enabling easy connection to Kinomap software.
The reason I sold my Fuel 63 treadmill was because I wanted to connect to Kinomaps for interactive runs.
Hopefully this side of the product can be improved upon.

Excellent service, product and price. Very simple to order online and delivery was super quick & efficient. Very pleased with the product we purchased and great value for money. Overall a really good company to deal with.

Absolutely brilliant. Love having it in the garage and use it everyday! Amazing quality!

Quality cross trainer. Very quiet. Speedy delivery.

Easy to put in place and good value for a quality treadmill

Great equipment. Great service. Have bought from JTX before and can recommend company. Bought recently lightweight foldable treadmill. Super quality machine although film does not show that it is heavier than the young lady shows. Use it every day. Just great equipment.

The Sprint‑7:Smart itself is excellent — solid, heavy, and very stable. It’s a clear upgrade from our problematic Reebok GT40z. I also really like the Zwift connectivity. If you want the best experience, use QZ app on Android or iOS as a bridge so Zwift can control speed and incline for a more natural, outdoor‑style feel. If you prefer something simpler, you can just connect Zwift directly to the iConnect+ Bluetooth connection and adjust speed/incline manually.

Unfortunately, the experience was let down by BJS, who missed the agreed delivery day and arrived with a badly damaged box, which had impacted the main console. To JTX’s credit, their support was excellent — Frank and Laura were both incredibly helpful, and after a round of replacement parts, the machine is now exactly as it should have been from the start.

What a fantastic machine. The tech and ability to build your own workouts is great. The mapping is also superb to run to and from you preferred locations. Today I went from Morzine to Avoriaz in the French
alps.!
Build was easy.
I love it.!

Very happy with the rowing machine bought from JTX Fitness. It arrived when it was supposed to, was excellently packaged, was easy to construct with good instructions, and operates exactly as it should. It is also robustly constructed so is going to last a long time. Happy customer.

This is great for what I wanted. I didn’t want to spend a lot and I like that it’s sturdy without being bulky and taking up too much space. It seems really well made, is quiet and easy to operate.

Good responsive customer service. Great treadmill. One star off for the delivery service - don’t deliver on weekends so had to take a morning off - they told me it was coming on the Tuesday, phoned an hour before delivery saying we are near to you, then half an hour later phoned saying sorry we forgot to load your treadmill on the van. I had to take another morning off with the following week and they delivered it then.

amazing customer support

I was so impressed with this company, they offered support and let me exchange the product easily. the customer support was so helpful and I am really happy with the new product I bought. (both were good, the first was a bad fit for my house)

Delivery was as planned. Exercise bike has lived up to expectations. I had a query about integration with Kinomap and heart rate monitors, and rang up for help. The colleague did not know the answer, but promised to get back promptly, which she did with a very helpful answer.

The delivery service was appalling. They twice failed to deliver as agreed and still managed to take up a lot my time with their confusion, contradictory statements, etc. Whilst the customer service team were polite, they didn’t answer the phone and weren’t prepared to reimburse me for about 90 minutes of my wasted time. I cancelled the order and, on the basis of the above, would not recommend using their service.

I did a lot of research before buying the JTX sprint 7 and was very impressed by the value for money, quality of machine & level of tech included. So far the treadmill has lived up to my expectations; it’s very impressive, and I’m very happy with it. Good customer service and delivery as well!