First-class customer service from start to finish. Needed to upgrade the main water service ASAP for increased flowrate for the new hot water cylinder. The team at JT Pierpoint Utilities moved heaven... See more
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Review summary
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Reviews shaping this summary
We needed a new mains supply as a leak had occurred in a particularly inaccessible place. Given the time constraints of getting this fixed imposed by Severn Trent I was concerned that this may p... See more
I needed a new water feed to my home to improve pressure and flow in the house. Todd and Tom were very quick to respond, visit and quote. They then undertook the work soon and on time and to a very hi... See more
Todd did a great job on an awkward lead service pipe renewal to eliminate a leak under the building on the old service pipe. Kept informed throughout, great advice on how to deal with Severn Trent, le... See more
Todd came out to us and resolved the…
Todd came out to us and resolved the leak he carried out the work to a very professional standard very tidy and supportive attitude made a stressful time bearable can't recommend enough
1 July 2024
Unprompted review
Leak repair
Had a leak on my water service Todd and his team came out found and fixed it left it really nice and tidy would definitely recommend
17 June 2024
Unprompted review
Underground leak fixed
Todd from JT Pierpoint recently fixed my underground mains water supply leak & just to make things interesting for him, the leak was directly underneath a conifer hedge along one side of my driveway! Within a few hours he had removed the offending conifer stump & roots, dug down about 1 metre, through soil & rubble, located the leak and replaced the damaged section of pipe, without even needing to disturb any of the tarmac driveway. Once he'd made sure I was satisfied with the repair, he backfilled the hole, cleared away all the rubbish & jetwashed my drive, leaving the site spotless. I cannot thank him enough for the speed & quality of work and the professional way in which it was completed. I wouldn't hesitate to recommend JT Pierpoint Utilities to anyone, highly recommended!
9 June 2024
Unprompted review
Todd did me a great job digging out a…
Todd did me a great job digging out a trench for an electric supply to my garage , after he ran a conduit for the cable and refilled the trench , worked safe & cleaned up the site , even returning to finish the refill after the electrician had to disturb it .
1 June 2024
Unprompted review
I used this company to find repair and…
I used this company to find repair and refill following a water pipe repair. About a week later a second leak appeared. The company came out immediately to find and fix the problem.
Highly recommend them.
15 June 2024
Unprompted review
JT Pierpoint the water leak fixer
Just had Todd from JT Pierpoint round to fix a leak from a water pipe that came from the mains running under our driveway. Within 3 hours had removed the block paving dug down 4 foot replaced section of leaking pipe back filled the hole replaced all block pavers
Everything levelled brushed and cleaned couldn’t tell where he’d been all in pouring rain, brilliant, couldn’t recommend highly enough. Superb job.
28 April 2024
Unprompted review
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