I popped in after being at the sailing club to buy a few bags of sharp sand, after staff helped me to load in five bags I looked for my phone ready to pay and realised I had left it at the club. Rathe... See more
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Ordered 6 tubs of patio grout but soon realised I'd ordered the wrong colour. Rang the general enquiries line and very pleasant lady on the other end of the line made changing the order really simple... See more
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Ordering process was smooth and efficient. The office rang after my online purchase to confirm within 10 minutes. All my requests ( late delivery, driver to assist with 850k bag of gravel to be sp... See more
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Person who took telephone order was very knowledgeable and helpful. My top soil arrived exactly as arranged. They even dropped at specific spot. Can't fault them. Excellent service.
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Company details
Written by the company
JT Atkinson is a family owned independent Builders' merchant with over 150 years' experience in the supply of building materials. With our head office in Middlesbrough and 37 branches located in Tyne and Wear, Durham, Teesside, North Yorkshire and Cumbria, the company is able to supply materials to customers across the North of England. With a comprehensive stock range of traditional building, roofing, timber, plumbing and heating materials, a growing range of sustainable products, local knowledgeable staff and a large fleet of delivery vehicles, JT Atkinson are equipped to provide supply solutions across many product ranges from each outlet. The success of JT Atkinson has always been based on having a wide range of products available from stock and supported by a high level of service from knowledgeable, friendly staff. We are committed to providing outstanding service to our customers, but don't take our word for it - give us a try. From bricks to bathrooms, timber to tiles, we do our utmost to serve the needs of the building and associated trades.
JT Atkinson & Sons Builders Merchant
Written by the company
Fast & Reliable Shipping & Service
Orders placed before 2pm will be dispatched on the same day!
Orders placed before 2pm will be dispatched on the same day!
Contact info
Thornton House, Cargo Fleet Lane, Middlesbrough, TS3 8DE, Middlesbrough, United Kingdom
- 01642 204 414
- help@jtatkinson.co.uk
- jtatkinson.co.uk
4.8
Excellent
14K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Mike. We are happy to hear that you had a great experience ordering from us and that your delivery arrived quickly. Thank you for choosing JT Atkinson and we hope to see you again soon.
Ordered a dumpy bag of 40mm slate
Ordered a dumpy bag of 40mm slate. It arrived in good time and was dropped at the front of my drive as requested.when I came to bucket it to my back of property it become obvious that I needed to pick up every piece of slate individually because there was mountings of slate dust in the bag. Not very impressed at all.
13 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. We appreciate all feedback and will contact you offline to try and resolve this for you. JT Atkinson
Delivery arrived as requested
Delivery arrived as requested, the guys were excellent and placed the load exactly where I requested on ordering even with me no being present. Received a phonecall to confirm instructions. Great service.
13 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Ian. We are pleased to hear that you received such great service from our Northallerton branch. Thank you for choosing JT Atkinson and we hope to see you again soon
Delivery was extremely fast
13 April 2026
Reply from JT Atkinson Builders Merchant
Thank you Dave for this review. We are happy to hear that you delivery arrived quickly. Thank you for choosing JT Atkinson and we hope to see you again soon
Very helpful and a great product
13 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. It is great to hear that you are happy with the quality of the item you purchased. Thank you for choosing JT Atkinson and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for this review Geoff. It is great to hear that you are happy with the communication and delivery that you received from our Baildon branch. Thank you for choosing JT Atkinson and we hope to see you again soon
We were away when the top soil was…
We were away when the top soil was delivered.
The driver positioned the bags exactly were I wanted them,in fact in a better position which made my life easier.
Fantastic service.
13 April 2026
Reply from JT Atkinson Builders Merchant
Thank you Frank for taking the time to write this review. It is great to hear that the driver from our Cockermouth branch was able to deliver you order where you needed it even though you were not there to receive you order and that you are happy with the service you have received. Thank you for choosing JT Atkinson and we hope to see you again soon
Delivered on time as promised.
Delivered on time as promised.
Driver was very helpful and careful when off loading into a designated area for us to access the MOT1 bag.
13 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Neil, it is great to hear that the driver from our Cockermouth branch was helpful and delivered your order exactly where needed. Thank you for choosing JT Atkinson and we hope to see you again soon
Very happy with the product we ordered
Very happy with the product we ordered. Delivery was great. I would buy from again
13 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for this review Sarah. It is great to hear that you are happy with your order and delivery and that you would use us again. Thank you for choosing JT Atkinson and we hope to see you again soon
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you fir this review Neil. We are pleased to hear that your order arrived in good time and we hope to see you again soon
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Jim. It is great to hear that your order arrived quickly. thank you for choosing JT Atkinson and we hope to see you again soon
Excellent price for a great product
Excellent price for a great product. Really good delivery too. Driver placed our delivery exactly where we needed it.
6 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. It is great to hear that you are happy with the pricing of your order and that the driver from our Cockermouth branch was able to deliver exactly where you needed. Thank you for choosing JT Atkinson and we hope to see you again soon
Reply from JT Atkinson Builders Merchant
Thank you Alan for taking the time to write this review. It is great to hear that our Middlesbrough branch were easy to deal with and you are happy with the pricing of your order. Thank you for choosing JT Atkinson and we hope to see you again soon.
They were a pleasure to deal with even…
They were a pleasure to deal with even when things go wrong
12 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson for your jointing compound and thank you for your review Simon. It is great to hear that our Customer Service Team were a pleasure to deal with. We really appreciate your feedback on your experience with us, and we hope that we will see you shopping with us again very soon!
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson as your merchant and thank you for your review David. It is great to hear that you have received Great service from our Kendal branch and the products were excellent value. This is great news, and we really appreciate your feedback. We hope that we will see you again very soon for your next porject!
Reply from JT Atkinson Builders Merchant
Thank you for your 5* review Brian and for choosing JT Atkinson and your merchant. It is great to hear your paving was easy to order and the team in our Middlesbrough Branch were very helpful. Your feedback is greatly appreciated and we hope that we will see you shopping with us again very soon!
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for such a great review Mary. We are very pleased to hear you had a superfast delivery on your tap and the tap is excellent too. We hope that we will see you shopping with us again very soon!
Reply from JT Atkinson Builders Merchant
Thank you for your 5* review Rob and also for choosing JT Atkinson for your Chimney Cowl. It is great to hear that you had an excellent shopping experience with us from start to finish, and we hope that we will see you shopping with again very soon!
They sorted the problem!
At one point it seemed that the delivery of a bulk bag was going to be delayed by several days. But thanks to the positive attitude of both the people I spoke to on the phone and the delivery driver, it actually arrived quite speedily
11 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson Anne, and for your great feedback too. It is great to hear that our Yeadon branch had a positive attitude and had your order delivered at a time that was convenient for you. We hope that we can help you with any future projects and we hope to see you again very soon!
Quartz gravel bulk bag
Great service, updated throughout re delivery. Would highly recommend JT Atkinson 👌
9 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Karen. It is great to hear that you are happy with the service you received from our Middlesbrough branch and that you would recommend us to others. Thank you for choosing JT Atkinson and we hope to see you again soon
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