While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I'm Rebbecca. I have certificate of security grade c . I have experience about this work of security I know about OB. I know about radio . if I not understant I will make follow up

Rated 1 out of 5 stars

My father called this company as the cylinder lock in his door was faulty. They would not give a quote before they attended and upon arrival a couple of days later they did not clearly explain to... See more

Company replied

Rated 1 out of 5 stars

Locked out due to faulty mechanism. I waited 2 hours for a visit and was told by the locksmith on arrival it would cost me £150 to gain entry to my home. A crowbar was used and the faulty mechanis... See more

Company replied

Rated 5 out of 5 stars

Hi this is what happened my key jammed in lock so called a locksmith Indy locks and had a terrible experience. First of all he started shouting about the key I was using from Timpsons ,at this point I... See more

Company replied

Company details

  1. Animal Watering Hole

Information provided by various external sources

Local Locksmiths, 24 hr, 1/2 hr service, uPVC Lock specialists, DBS checked, Highly experienced,


Contact info

1.6

Bad

TrustScore 1.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good reliable service

Good reliable service. Can't fault him.

8 July 2020
Unprompted review
Security logo

Reply from Security

Good Afternoon
Thank you so much for your fantastic review. We appreciate you taking the time to leave your ratings for the service we are able to offer you. Please do not hesitate to contact us in the future if you require our assistance again.
Kind regards
JPYLocksmiths

Rated 5 out of 5 stars

Fast Response

Excellent service to open a damaged safe. Fast response and good clean job. Highly recommended

8 July 2020
Unprompted review
Security logo

Reply from Security

Thank you Cefn Primary School for your kind review.
If we can be of any further assistance please do not hesitate to contact us.

Rated 5 out of 5 stars

Efficient

Efficient, punctual and professional, Thank you for your help, what more can I say?

7 July 2020
Unprompted review
Security logo

Reply from Security



Thank you so much for your fantastic review. We appreciate you taking the time to leave your ratings for the service we are able to offer you. Please do not hesitate to contact us in the future if you require our assistance again.
Kind regards
JPYLocksmiths

Rated 5 out of 5 stars

Patio doors

James did a good job a nice chatty man did a proffesional job would highly reccomend

7 July 2020
Unprompted review
Security logo

Reply from Security



Thank you so much for your fantastic review. We appreciate you taking the time to leave your ratings for the service we are able to offer you. Please do not hesitate to contact us in the future if you require our assistance again.
Kind regards
JPYLocksmiths

Rated 5 out of 5 stars

Done work for me today turned up on…

Done work for me today turned up on time and done the in satisfactory manner highly recommend

2 July 2020
Unprompted review
Security logo

Reply from Security


Good Evening
Thank you so much for your fantastic review. We appreciate you taking the time to leave your ratings for the service we are able to offer your brother. Please do not hesitate to contact us in the future if you require our assistance again.
Kind regards
JPYLocksmiths

Rated 5 out of 5 stars

Helped me out in a really difficult…

Helped me out in a really difficult situation, top class service and would highly recommend.

2 July 2020
Unprompted review
Security logo

Reply from Security

Good review

Good Afternoon
Thank you so much for your fantastic review. We appreciate you taking the time to leave your ratings for the service we are able to offer your brother. Please do not hesitate to contact us in the future if you require our assistance again.
Kind regards
JPYLocksmiths

Rated 5 out of 5 stars

Very experienced craftsman

Very experienced craftsman. Really pleased with the high quality of work . I would recommend JPY without any hesitation .

2 July 2020
Unprompted review
Security logo

Reply from Security

Good review

Good Afternoon
Thank you so much for your fantastic review. We appreciate you taking the time to leave your ratings for the service we are able to offer your brother. Please do not hesitate to contact us in the future if you require our assistance again.
Kind regards
JPYLocksmiths

Rated 5 out of 5 stars

Prompt response to our emergency

Prompt response to our emergency - broken lock on patio doors. Locksmith carried all the replacement parts needed and job completed within 30 minutes.
Would recommend.

29 June 2020
Unprompted review
Security logo

Reply from Security

Good review

Good Afternoon
Thank you so much for your fantastic review. We appreciate you taking the time to leave your ratings for the service we are able to offer your brother. Please do not hesitate to contact us in the future if you require our assistance again.
Kind regards
JPYLocksmiths

Rated 5 out of 5 stars

Amazing service

Amazing service. Highly recommend. We had called a company called Key tec who botched out door. Had to call another locksmith. I called JPY who arrived in no time. They stripped the door down and totally repaired my door. Highly recommended

24 June 2020
Unprompted review
Security logo

Reply from Security

Hi
Thank you for your 5 star review.

Rated 1 out of 5 stars

Got ripped off big time!!!!

Absolutely terrible service received. DO NOT USE THIS COMPANY!! Got ripped off massively... called them out and asked for a quote over the phone and they didn’t give one as they said they needed to look at the lock first, guy turns up and didn’t even quote us and as it states they are a trusted company I left the guy look at the problem, when I came back he had changed to look without asking did I want a new lock, I didn’t see my old lock so no clue if it was actually damaged or not. The guy then proceeded to charges us £285 for a 10 minute job and a lock that you can get in Screwfix for £10!!! Usually I would have protested against this but my partner handled it all as I was dealing with my son and felt he needed to pay it! I had no idea about locks so I thought this was the going rate until I spoke to others who said it’s a disgusting price! How are these people still in business! I’m appalled!!!

26 April 2020
Security logo

Reply from Security

We have no customers or correspondence with “ Holly”

Rated 5 out of 5 stars

Prompt service

Prompt service, very pleased .well done

9 March 2020
Unprompted review
Security logo

Reply from Security

Good Afternoon Mr Turner
Thank you so much for your fantastic review. We appreciate you taking the time to leave your ratings for the service we are able to offer your brother. Please do not hesitate to contact us in the future if you require our assistance again.
Kind regards
JPYLocksmiths

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Reliable clean job.

25 February 2020
Unprompted review
Security logo

Reply from Security

Good Afternoon
Thank you so much for your fantastic review. We appreciate you taking the time to leave your ratings for the service we are able to offer your brother. Please do not hesitate to contact us in the future if you require our assistance again.
Kind regards
JPYLocksmiths

Rated 5 out of 5 stars

Excellent.Thanks for your help today.

25 February 2020
Unprompted review
Security logo

Reply from Security

Good Morning,
Thank you so much for your feedback and 5 star rating. We are so pleased we were able to come out and help you when you needed us. Please keep us in mind for the future.
Many thanks

Rated 5 out of 5 stars

really fast and trustworthy,done within…

really fast and trustworthy,done within 5 minutes

21 February 2020
Unprompted review
Security logo

Reply from Security

Good Morning,
Thank you so much for your feedback and 5 star rating. We are so pleased we were able to come out and help you when you needed us. Please keep us in mind for the future.
Many thanks

Rated 5 out of 5 stars

Really great service

Really great service, highly recommend.

17 February 2020
Unprompted review
Security logo

Reply from Security



Good Evening,
Thank you so much for your feedback and 5 star rating. We are so pleased we were able to come out and help you when you needed us. Please keep us in mind for the future.
Many thanks

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt reply to call out. Highly recommended.

6 February 2020
Unprompted review
Security logo

Reply from Security


Good Morning
Thank you so much for the review you have left us and for keeping us in mind for a return visit. It is great to hear we were able to come out and resolve your issue for you. Please feel free to call us again.
Kind regards
Jpy

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Came out and fitted new locks within an hour of the call. Really helpful man came out and did a brilliant job.

6 February 2020
Unprompted review
Security logo

Reply from Security


Good Morning
Thank you so much for the review you have left us and for keeping us in mind for a return visit. It is great to hear we were able to come out and resolve your issue for you. Please feel free to call us again.
Kind regards
Jpy

Rated 5 out of 5 stars

Prompt

Prompt, friendly and reasonably priced. A pleasant outcome to a stressful situation.

6 February 2020
Unprompted review
Security logo

Reply from Security


Good Morning
Thank you so much for the review you have left us and for keeping us in mind for a return visit. It is great to hear we were able to come out and resolve your issue for you. Please feel free to call us again.
Kind regards
Jpy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look