Jo Thornton Reviews 

114
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them comfortable and effective for their needs. Many highlight the exceptional staff, who are described as caring, knowledgeable, and dedicated to ensuring customer satisfaction. The personalized service, including expert advice and going the extra mile, is frequently appreciated by people. Consumers also frequently commend the efficient and discreet delivery service, with products arriving quickly and well-packaged. This comprehensive positive experience contributes to a strong sense of confidence and satisfaction among users.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the natural feel and realistic... See more

Staff

Reviewers consistently express appreciation for the staff's exceptional helpfulness and friendly demeanor,... See more

Quality

People report positive experiences with product quality, consistently praising the items as outstanding,... See more

Service

Consumers find service to be positive, with many reviewers expressing gratitude for the excellent and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot rate Jo highly enough I needed something as had to have my burst implant out after 30 years and am left a little bit lop sided ! Explained it all and sent pictures to Jo and she recommended a c... See more

Company replied

Rated 5 out of 5 stars

Wow! How lucky was I to stumble across Jo Thornton’s website! She is true to her word and will help you find your perfect pair. So incredibly patient, helpful and genuinely cares. In a world where cus... See more

Company replied

Rated 5 out of 5 stars

It's always a pleasurable experience dealing with Jo, and after a confidence building experience with my first forms, decided to try something much larger. 800g teardrop style 2 is intimidating out... See more

Company replied

Rated 5 out of 5 stars

Jo is an amazing person who is so understanding and helpful. She managed to identify replacement enhancers which I had bought several years ago. Nothing was too much trouble. She encouraged me to u... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Hello, I’m Jo — I run this little UK online store. Over the years it’s grown to offer a wide range of breast enhancers, silicone bra inserts, breast forms and fashion tape. People find me for all sorts of reasons: some want a subtle lift, others a bigger boost; some are choosing inserts for a wedding dress or special outfit; others are balancing after surgery, or exploring a more feminine shape for cross-dressing or drag. Whatever brings you here, my aim is always the same — to help you find something that feels right for you. I try to keep the website clear and genuinely helpful, and if you’re unsure you can always message me — I’m very happy to guide you to an option that will work well for your body and your clothes. Jo x


Contact info

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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4.9

All reviews

(114)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

New help page for the Trans community

Jo has just added a new help page to her website for the Trans family, and it is really helpful. As a T-Girl I've struggled for a while to find the right bra and breast forms, and in her own time Jo has patiently guided me through the whole experience.
Now she has created an excellent Trans Bra Fitting help page, which, in simple steps and language, takes you through what you need to do.
I followed the steps today, and now have such a comfortable and natural profile-I can't believe the difference this has made.
Just wonderful.
Thank you, Jo.

8 October 2022
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

Thank you Georgina! Your feedback has been invaluable to me too :) It's still a work in progress, but I'm glad the guides have proved helpful and you are more than welcome.

Rated 5 out of 5 stars

Above and beyond

I contacted Jo via email for her advice on which fillers would work best with my wedding dress. Jo responded promptly and was so helpful and friendly! Jo went above and beyond. I highly recommend Jo; I can't thank her enough.

23 August 2022
Unprompted review
Rated 5 out of 5 stars

I shopped with Jo to find fillers for my wedding dress

I shopped with Jo to find fillers for my wedding. I had some questions and Jo responded quickly with very detailed and honest thoughts on what could work best for me. The products themselves are great and the whole experience has been positive, I would highly recommend purchasing from Jo.

1 August 2022
Unprompted review
Rated 5 out of 5 stars

What a great find!

What an amazing site to finally stumble across! The range that Jo carries, as well as all the information available makes her store really stand out from all the other online sellers. The enhancers I ordered are great quality, arrived really quickly (less than 24 hours!), and are exactly as described :)

14 July 2022
Unprompted review
Rated 5 out of 5 stars

SHE DOSE IT AGAIN

SHE DOSE IT AGAIN, this was my second purchase from Jo. My second experience with Jo was as good as the first ( if not better) her help & advise is always first class. She listen first on what can be a personal matter then she helps and advises you on what is right for YOU the customer. Along with her well packaged and discreet delivery. It is a wonder that our multi national company’s have not got the same attitude to customer service as Jo. (I think she can teach them a thing or two).

15 May 2022
Unprompted review
Rated 5 out of 5 stars

Superb service

Wow. Jo's products are superb, and her customer service is second to none - if you have any queries, she will advise.

13 May 2022
Unprompted review
Rated 5 out of 5 stars

First class customer service.

I would like to thank Jo for all the help, guidance and advice that she provided me with along with a very helpful video, when considering what product to purchase following surgery. She was excellent. I cannot thank her enough for the help she gave me.

11 May 2022
Unprompted review
Rated 5 out of 5 stars

What an awesome lady!

What an awesome lady! Approachable, personable, efficient and extremely knowlegeable. Who could ask for more? So glad I stumbled upon Jo - you rarely find a personal touch these days. If Carlsberg did breast enhancers ...

1 April 2022
Unprompted review
Rated 5 out of 5 stars

Style 6 for 32 C

Jo was so helpful in helping me choose the best style for me - I was dithering between 6, 7a, 8 & 9! In the end I went for style 6 (32 C) and I'm amazed at the results, I wish I had bought these years ago. These are so comfortable and not at all visible with any of my bras or bikinis. They look very natural and give me a great lift and fuller appearance.

Would not hesitate to purchase from Jo again.

30 March 2022
Unprompted review
Rated 5 out of 5 stars

exceptional

Jo's products and service is exceptional, that cannot be stated enough. Her support to me in helping me shop and the products themselves are the best out there. I am so grateful and would recommend with no hesitation. If only all businesses ran like this one.

18 February 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful

Purchasing products from and interacting with Jo was such a wonderful experience. From browsing her website and her Amazon store, you can sense her immense passion for what she does and the care she has for her customers. You will not regret trusting Jo with your breast-related needs.

20 December 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful assistance and service received.

I found jothornton.co.uk to be a very helpful she answered all my many questions giving me advice which was really helpful.
I have purchased items after advice received and I am more than happy to purchase items from her in the future.
I thank Jo for all the assistance received, thank you.

22 October 2021
Unprompted review
Rated 5 out of 5 stars

Simply the best!

So where I do start, Jo is just so amazing! As a Non-Binary/maybe Trans person, I’ve been going through a lot of change recently, and getting a proper awareness of my real gender identity. Jo has been happy to be there every step of the way, always more than happy to offer support, a listening ear, and advice. The difference is; Jo really cares. She’s not just selling you a product, she understands your issues, and really wants you to be happy. Jo offered me advice on getting a proper fitting bra, what would be the best breast form for me, and so on. And her breast forms are really high quality. They are very well made, give you all the natural qualities you want, and last. I quite simply wouldn’t go anywhere else. Try Jo, you won’t be disappointed!

28 July 2021
Unprompted review
Rated 5 out of 5 stars

Great quality and brilliant prices

Received another order from Jo today. As always, beautifully and safely packaged. Great value for money and very good quality. I've been buying from Jo for a number of years now and the quality and prices of her products means I won't shop anywhere else.

19 July 2021
Unprompted review
Rated 5 out of 5 stars

After a right hand side mastectomy and…

After a right hand side mastectomy and reconstruction this year, I was left with an ‘uneven’ bustline. Whilst I was so grateful for the good outcome and removal of my cancer, I was looking for help with my subsequent ‘look’. After detailed consultation with Jo and several bra insert trials later, I have found the perfect shape again. Jo was encouraging and empathetic and I’m very grateful to her for giving me back my confidence. I definitely recommend this young, sensitive soul. Keep up the good work Jo xx

22 June 2021
Unprompted review
Rated 5 out of 5 stars

The perfect pair

Jo's service was excellent, and opening my carefully wrapped parcel was so exciting.
The 9B enhancers created great curves and (with the boobylicious tape) lovely cleavage, even with my flat chest. These are so nice I decided to buy a pair of full breast forms, and went for the 300g pear-shaped ones. I now have a wonderful soft 36B shape, and when I want to show a bit of excitement the perky nipple is just exquisite ;-)

26 May 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Jo is simply wonderful. As a transvestite, I really needed help with selecting the correct breast form both in terms of style and size. Jo was very understanding and put me at ease. It turns out (after all these years) I had been wearing the wrong bra size! I can't praise Jo highly enough. She provided me with expert advice and it was great to enjoy amazing customer service. Nothing was too much trouble. Thank you so much Jo - you are an absolute angel.
Holly

21 May 2021
Unprompted review
Rated 5 out of 5 stars

Just what a personal service should be.

I have received first rate service from Jo. Having been a little reticent and unsure of exactly what type of help I needed, she has been friendly, supportive and full of useful and practical advice.
Even when using the free second class post option, the products arrived swiftly over a Bank Holiday period.
E-mails were responded to swiftly, thoughtfully and professionally.
Thank you, Jo. It's been a pleasure!

13 April 2021
Unprompted review

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