Jo Thornton Reviews 

114
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them comfortable and effective for their needs. Many highlight the exceptional staff, who are described as caring, knowledgeable, and dedicated to ensuring customer satisfaction. The personalized service, including expert advice and going the extra mile, is frequently appreciated by people. Consumers also frequently commend the efficient and discreet delivery service, with products arriving quickly and well-packaged. This comprehensive positive experience contributes to a strong sense of confidence and satisfaction among users.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the natural feel and realistic... See more

Staff

Reviewers consistently express appreciation for the staff's exceptional helpfulness and friendly demeanor,... See more

Quality

People report positive experiences with product quality, consistently praising the items as outstanding,... See more

Service

Consumers find service to be positive, with many reviewers expressing gratitude for the excellent and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot rate Jo highly enough I needed something as had to have my burst implant out after 30 years and am left a little bit lop sided ! Explained it all and sent pictures to Jo and she recommended a c... See more

Company replied

Rated 5 out of 5 stars

Wow! How lucky was I to stumble across Jo Thornton’s website! She is true to her word and will help you find your perfect pair. So incredibly patient, helpful and genuinely cares. In a world where cus... See more

Company replied

Rated 5 out of 5 stars

It's always a pleasurable experience dealing with Jo, and after a confidence building experience with my first forms, decided to try something much larger. 800g teardrop style 2 is intimidating out... See more

Company replied

Rated 5 out of 5 stars

Jo is an amazing person who is so understanding and helpful. She managed to identify replacement enhancers which I had bought several years ago. Nothing was too much trouble. She encouraged me to u... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Hello, I’m Jo — I run this little UK online store. Over the years it’s grown to offer a wide range of breast enhancers, silicone bra inserts, breast forms and fashion tape. People find me for all sorts of reasons: some want a subtle lift, others a bigger boost; some are choosing inserts for a wedding dress or special outfit; others are balancing after surgery, or exploring a more feminine shape for cross-dressing or drag. Whatever brings you here, my aim is always the same — to help you find something that feels right for you. I try to keep the website clear and genuinely helpful, and if you’re unsure you can always message me — I’m very happy to guide you to an option that will work well for your body and your clothes. Jo x


Contact info

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(114)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!!!!

Ordered from Jo and picked first class delivery and received item the next day I was amazed and the product was amazing I’m so happy, I highly recommend Jo’s site and products, I would definitely buy again from Jo Thankyou so mich

29 January 2025
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

Yay! That is wonderful news Nichola :) Thank you so much for taking the time to come and write a review, it means the world. Jo x

Rated 5 out of 5 stars

Great products and service

I found Jo's website through Google, and was impressed with the range of sizes of breast enhancers and forms available.
The videos and size guides were a great help in choosing the right product, and once ordered they were well packaged and delivered quickly
I would definitely buy from Jo again, and would recommend her to others

8 January 2025
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

Thank you David! I'm glad you found the videos and guides helpful :) Absolutely, do come back in the future if you need something new, or would like some advice. Thank you so much for the recommendation too. Jo x

Rated 5 out of 5 stars

Fantastic service all round!

Fantastic product and service, and excellent communication and customer service!
When I encountered an issue, Jo helped out very quickly and in a friendly and welcoming manner. No complaints whatsoever, and I would happily be a customer again if or when the need arises!

20 November 2024
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

You are so welcome Ellie. I'm always here if the need arises! :) Jo x

Rated 5 out of 5 stars

Wonderful!

Wonderful product, very friendly and fast service too. Thank you!

13 November 2024
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

I am so pleased to hear you are happy :) Jo x

Rated 5 out of 5 stars

Super product, lovely service

A quality product that was discreetly packaged, arrived in excellent time and worked wonders! I'd like to thank Jo for her caring attitude and wonderful products. I would recommend!

17 September 2024
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

I am so glad you like them Helen, and that they've been able to help. Jo x

Rated 5 out of 5 stars

Jo is wonderful!

Jo is wonderful! She really cares. And the breastforms are fantastic. I'm 3 years in with a pair of 400g triangular forms. Other so called "premium brands" would have already have needed to be replaced. Jo's craftsmanship is second to none.
Big hugs!
Loretta

24 August 2024
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

Ooh Loretta! It's so nice to hear from you, and thank you for the lovely review! That's wonderful that they that it's still going strong. I'll send you an email for a catch up. Jo xxx

Rated 5 out of 5 stars

Great service, great product …

I’ve been using Jo’s products for four years and have been delighted. I thought it was about time to get a new one (even though they last incredibly well) and Jo’s help in getting it to me in a rush before I go away was greatly appreciated. Great communication and perfect product. Such good value, too. Six stars!

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Superb advice and product

Jo is extremely knowledgeable and helpful. All of my questions were answered with consideration and kindness and Jo is very quick to respond. The recommended product is perfect and I am delighted with my purchase.

6 July 2024
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

Thank you for the lovely review! I am so glad they worked for you. Jo xx

Rated 5 out of 5 stars

100% recommend

I am so grateful for Jo’s help in finding a solution to my Bridesmaid dress, she couldn’t have been more friendly and supportive. The style 8 enhancers are such good quality, plus lovely and soft against the skin. The Boob tape and fashion tape has helped keep everything in place and now I can relax in the run up to my Brother’s Wedding. I will definitely be returning to Jo for more advice and products, thank you again!! X

25 June 2024
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

Wonderful! I am so glad the combination has worked so well for you Nia :) That's great news that we found a solution, and I hope you have the best day celebrating your brother's wedding. Jo xx

Rated 5 out of 5 stars

Nothing is impossible.

I got in touch with Jo seeking advice on creating cleavage from very little breast tissue, whilst looking
for a 'C' cup profile. This may sound like asking the
impossible, but not for Jo. I sent Jo my measurements,
she recommended the style 11 enhancer, and the results were amazing.
Thanks again Jo.

8 June 2024
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

I am so glad that they did the trick Bernadette! Jo xx

Rated 5 out of 5 stars

First Rate Service

Jo is dedicated to making sure her customers are happy with their purchases and matches their needs exactly. I needed an enhancer for a special occasion and am very self conscious about my uneven breasts following cancer surgery. Jo made a great choice and I felt confident and comfortable on the day. Jo's website is also very pretty and feminine. Thank you!

30 March 2024
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

Thank you so much Gillian. It was a pleasure to be able to help you :) Jo x

Rated 5 out of 5 stars

Excellent Service

Jo is so helpful. The service is always first class and the purchases are always beautifully packaged
/wrapped
Great quality and great value. a small business that deserves all the support

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic products and great service from Jo!

Jo has been fantastic throughout the entire process and I highly recommend her enhancers!
Jo was on hand to answer any questions and helped advise the right product for my size (which is great because I was going to purchase one that was too big).
These are great for people who need a lift and if you're unsure of what you need please speak to Jo as she is very knowledgeable :)

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Jo was fantastic from start to finish

Jo was fantastic from start to finish, she was helpful, supportive, knowledgable and friendly.
Her enhancers are well made and the perfect size to weight ratio, and feel so natural to wear.
Really happy with the enhancers I bought and so glad I found Jo to turn to and buy from.
100% recommend her products and service

11 August 2023
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

Oh Nicky, it was my absolute pleasure. I am so glad I could help you. Thank you for such a lovely review; I'm sitting here with a big smile on my face!

Rated 5 out of 5 stars

Excellent product and customer service!

Can't express how amazing Jo was as well as the product. Absolutely worth the money and Jo is an expert at guiding you to which product is best! Incredibly helpful with an exchange and went above and beyond. THANK YOU. Kimberley

25 May 2023
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

It was my pleasure, Kimberley! I've been doing this for nearly 16 years, so I know a thing or two these days :) I'm so glad I could help you :) xx

Rated 5 out of 5 stars

Brilliant product and customer service!

Jo gave the most wonderful customer service, by answering my questions and requests! The product is brilliant and very good quality and comfortable. I cannot thank Jo enough for the confidence her products have given me!

23 May 2023
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

Thank you Zoe, it was an absolute pleasure :) I hope the house move went well too!

Rated 5 out of 5 stars

WOW 10 out of 10

WOW - what AMAZING customer service. I can’t recommend this company enough - not only on products but the customer care. 10 out of 10!

15 March 2023
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

Thank you Melissa! It was a pleasure to be able to help.

Rated 5 out of 5 stars

Jo is so incredibly helpful she has so…

Jo is so incredibly helpful she has so much advice and experience! Her products are of extremely high quality I wear a pair of bra inserts every day and they help to boost my confidence as I struggle with asymmetric breasts! I would highly recommend using Jo throntons products would never use anything else now! With the wide range that she has to offer there is something for everyone!!

21 October 2022
Unprompted review
Jo Thornton logo

Reply from Jo Thornton

Thank you, Megan for such a lovely review. I do my best to try and offer as many styles as I can, to help as many as possible, so I am so glad I could help you :)

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