Jolly Tots Reviews 

646
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and extensive product knowledge, providing excellent customer service that makes shopping relaxed and comfortable. People appreciate the wide selection of products available at competitive prices, often highlighting efficient service, quick responses, prompt delivery, and assistance with car seat fitting or carrying items. The overall experience is consistently positive, with consumers frequently expressing satisfaction with their purchases and the reliable service provided. Reviewers often recommend the company, highlighting seamless transactions and the confidence gained from comprehensive support.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, welcoming, and... See more

Product

Reviewers highlight positive aspects of product, praising the wide range of options and goods for babies and... See more

Service

Reviewers mention positive feedback about service, consistently praising the staff for being welcoming,... See more

Price

Consumers find price to be positive, with many reviewers highlighting the excellent and competitive pricing,... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as top-notch and excellent.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service and very quick delivery. I was initially hesitant about the site, thinking it was a scam - given the prices were so good for new products - but I drew comfort from the positive... See more

Rated 5 out of 5 stars

David helped me out with choosing our travel system - the Joie Finiti Bundle. He was such great help. This is my second travel system and I was completely unhappy with my first (from a different com... See more

Rated 5 out of 5 stars

Maisie at Jollytots Evesham was fantastic! She demonstrated and clearly explained a variety of models to us, whilst answering all the questions we had. We purchased a travel system at an amazing price... See more

Rated 5 out of 5 stars

Rachel was wonderful, responded quickly was super helpful and my item was delivered in no time in perfect condition. Would deffo reccomend to any new mums or friends and would use again for sure 🩵


Company details

  1. Baby Store

Written by the company

Jolly Tots stock a massive range of products for you and your baby. We offer fast delivery throughout the UK and click and collect from our store in Birmingham. Proudly independent for over 30 years. Why shop anywhere else? Please inbox us if you would like us to try to price match a competitors offer. Follow us on the socials for amazing clearance deals, live demonstrations and fantastic giveaways


Contact info

5.0

Excellent

TrustScore 5 out of 5

646 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(646)

281 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’d like to thank Harvey for such a…

I’d like to thank Harvey for such a great experience from start to finish. I purchased a bundle of Nuna pushchair items, and everything was exactly as described at a great price. Delivery was quick and well organised, with everything arriving safely and on time. Communication was prompt, friendly, and very helpful throughout, which made the process easy and stress-free. It’s clear Harvey genuinely cares about his customers. I wouldn’t hesitate to recommend him to anyone.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

David helped me out with choosing our…

David helped me out with choosing our travel system - the Joie Finiti Bundle. He was such great help. This is my second travel system and I was completely unhappy with my first (from a different company and shop), David made the experience this time round much more relaxed and comfortable. I didn’t feel pressured into buying the first system I looked at. I went back the next day after having a think and brought the system.

Recommend David for help at Jolly Tots.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Staff were very welcoming and professional. Excellent customer service and great products. Brought a stroller for an amazing price, thank you!!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

My family have used Jolly Tots many times over the years and have always had fantastic service and items. We seen David in the Birmingham store today and he was very helpful. Thank you David and Jolly Tots.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I was so impressed by the service…

I was so impressed by the service received from Tom today at the Evesham store. He explained everything so well, was happy to discuss different options and price ranges, and was honestly so helpful. We walked away very happy with our purchase!
The price range here is also really good. I’d recommend to any new mums

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much

Everytime I come to jolly tots be an emergency and need something or I’m just having my usual baby browse for new finds they have got me sorted especially would like to thank David he makes me feel warm and welcomed and is just overall so resourceful and so helpful I couldn’t thank him enough.
Guys keep up the good work absolutely smashing it and I highly recommend you to all the mamas I know
Thank you once again
Laila x

21 April 2026
Unprompted review
Rated 5 out of 5 stars

David helped me and my partner today,

David helped me and my partner today,
Warm welcome in store we walked in needing everything for our first child.
Plenty of advice and demos on things we liked.
Easy transaction over all great service
Will be first choice shop for anything else we need.
Thank you

20 April 2026
Unprompted review
Rated 5 out of 5 stars

We visited today as we was recommended…

We visited today as we was recommended this place by a friend. We was greeted as soon as we entered and stumbled across a pram which we really liked. David was super helpful in showing us what was included in the bundle and showing us the inns and outs of the pram. We ended up choosing the pram bundle and added on the extra car seat and isofix. We was really happy with all the help we got with choosing our pram and would recommend this place to everyone. Thanks again for all your help.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Jolly tots in our opinion is the best…

Jolly tots in our opinion is the best baby store, we were made to feel very welcome, staff are friendly and approachable. Prices were competitive and the deals were of amazing value. The staff took the time to show you how the pushchair works and how everything fits together. Louise who processed our order was lovely and very helpful. Closer to our due date we will definitely be back to jolly tots!

19 April 2026
Unprompted review

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