Jolly Tots Reviews 

653
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and professional, making their shopping experience relaxed and comfortable. Many highlight the excellent customer service, appreciating personalized approaches, clear product explanations, and a wide range of quality items. Reviewers frequently mention the competitive and amazing prices, often better than online, allowing them to get great deals. The overall service, including quick delivery, a no-pressure sales environment, and helpful demonstrations, contributes to a highly recommended experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Product

Consumers find product to be positive, highlighting the wide range of options, quality, and competitive... See more

Service

People report positive experiences with service, consistently describing it as fantastic, excellent, and... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and affordable options... See more

Customer service

Users describe positive interactions with customer service, consistently praising the high standards and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service and very quick delivery. I was initially hesitant about the site, thinking it was a scam - given the prices were so good for new products - but I drew comfort from the positive... See more

Rated 5 out of 5 stars

David helped me out with choosing our travel system - the Joie Finiti Bundle. He was such great help. This is my second travel system and I was completely unhappy with my first (from a different com... See more

Rated 5 out of 5 stars

Had an Excellent experience with Jolly Tots!! Louise was super helpful and patient! Ordered a Nuna travel buggy and it arrived the next day with free delivery!!

Rated 5 out of 5 stars

Maisie at Jollytots Evesham was fantastic! She demonstrated and clearly explained a variety of models to us, whilst answering all the questions we had. We purchased a travel system at an amazing price... See more


Company details

  1. Baby Store

Written by the company

Jolly Tots stock a massive range of products for you and your baby. We offer fast delivery throughout the UK and click and collect from our store in Birmingham. Proudly independent for over 30 years. Why shop anywhere else? Please inbox us if you would like us to try to price match a competitors offer. Follow us on the socials for amazing clearance deals, live demonstrations and fantastic giveaways


Contact info

5.0

Excellent

TrustScore 5 out of 5

653 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(653)

287 reviews in the last 12 months

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Rated 5 out of 5 stars

Chased Dave from shop to shop around…

Chased Dave from shop to shop around Birmingham due to his great customer service with great explanations! Previous customers at Jolly Tots for our children so was a pleasure to be back here again! As always, thankyou.

15 March 2026
Unprompted review
Jolly Tots logo

Reply from Jolly Tots

Haha this review made me laugh. Let’s just say Dave is back where he belongs ;) Thank you for the lovely review ❤️

Rated 5 out of 5 stars

Dave has always gone above and beyond

Dave has always gone above and beyond, we actually travel half way across the city because of the amazing customer service we have always received. We are now on our 4th baby and have only ever came to Jolly Tots do Dave.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Bundle secured on Mothers Day :)

Quick and easy shopping trip today.. lovely Kayleigh helped us throughout our visit, told her our wants and she sought out an amazing bundle deal for everything we needed! Demonstrated how all attachments worked and made the over all experience very simple!

15 March 2026
Unprompted review
Rated 5 out of 5 stars

came today my daughter and son in law…

came today my daughter and son in law to pick their pushchair. David was absolutely brilliant and the customer service was on point and made it feel so easy. We ended up coming away with a brilliant deal and a happy daughter thanks so much David 10/10!
top bloke !!!

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service from Dave

Exceptional customer service from Dave. I always feel welcomed and valued when I'm in store. I have never left empty handed and your prices are very good too. I always recommend to friends and family and I have been a loyal customer for 2 years now. amazing shop 🥰

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

Harvey helped us through our order process of our travel system. The pricing and service Jolly Tots offer is absolutely fantastic. Thanks so much, look forward to collecting in the near future!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

David was fantastic

David was fantastic. He went the extra mile to help choose a travel system giving great advice and pointing out things we had not even thought of. We will definitely be back for any baby items we need in the future.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

David and Demi were great

David and Demi provided a great experience in store, giving detailed information regarding products we were interested in and showed us exactly how to use them effectively. Would definitely return to purchase more items from them again.

Thank you both

8 March 2026
Unprompted review

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