I ordered the wrong size ring & emailed asking if the size could be amended before shipping the product, as opposed to having to return & exchange. Director emailed back promptly, advising it would be... See more
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Company details
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Jollys Jewellers are a family run chain of jewellery shops and jewellers who are specialists in fine antique and vintage jewellery. Our jewellery stores are based in Mansfield, Nottingham and Ilkeston.
Contact info
Market Place 10-12, NG18 1HU, Mansfield, United Kingdom
- 01623 652227
- info@jollysjewellers.com
- jollysjewellers.com
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very good service and item was as…
very good service and item was as described on Web site
Great seller very helpful I bought a…
Great seller very helpful I bought a lovely ring from them
Amazing hassle free experience,product…
Amazing hassle free experience,product was more beautiful than described, delivered on time ,would highly recommend jolly's jeweller's 🙂
Ordered online for delivery to Ireland
Ordered online for delivery to Ireland. No fuss and delighted with the ring.
5-Star All the Way
I can't say enough wonderful things about Jollys Jewellers! I've made several purchases and have been thrilled with every one of them. I requested a video viewing/live chat and Ashley always got back to me straight away to set up a time. Seeing the items on a model helped me tremendously in making my selections and all of my questions where thoroughly answered. No pressure, lots of patience, and they were very happy to try on as many pieces as I needed to see to compare what I was looking for. I will definitely be buying from Jollys again and highly recommend them. 5-Stars all the way!
Superb service and wife loved her ring…
Superb service and wife loved her ring thank you
Great company
Great company, video call was helpful. Exactly what I was looking for! Fast delivery too.
Good communication and shipping
Good communication and shipping. Item arrived as described. Always a good thing when shipping from England to the USA.
Amazing product and arrived safe and…
Amazing product and arrived safe and well wrapped.
Always good prompt service
Very good communication and very fast…
Very good communication and very fast delivery.
First class all the way
Tom and everybody couldn’t do enough to help me purchase my wedding band. The process from start to finish was flawless, I have an amazing ring which was despatched immediately. I was slightly nervous from making quite a high purchase without seeing the ring, but I soon realised I had nothing to worry about because Jolly’s customer service is first class. I’m thrilled to know where to go back to for future purchases. To top it off, the ring needed re-sizing and Tom did this complimentary! Well done, it’s so nice to come across a good business with proper old fashioned customer service : )
Your staff were very helpfull and the…
Your staff were very helpfull and the goods arrived safely
Great 5* experience
Great experience. Top notch communication and assistance buying the right gold chains. Great stock. Super delivery timescales. Good website to find your exact items. Bought three items. Highly recommend this jewellers.
Great company
Prompt delivery and beautiful item, however had to return as unfortunately too small.
The return process was handled swiftly with my refund processed in a few days. Would recommend
Excellent service and beautiful…
Excellent service and beautiful necklace, exactly as pictured, very good quality
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