I can’t compliment enough the staff at the Congleton Iv only just started buying from there more recently as the staff are just so helpful & friendly nothing is too much. My last visit a special than... See more
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I can’t compliment enough the staff at the Congleton Iv only just started buying from there more recently as the staff are just so helpful & friendly nothing is too much. My last visit a special than... See more
Company replied
A wonderful shop! We have cats and enjoy the variety of items some of which are not available elsewhere. Prices are generally good. This shop offers items for all types of pet including smaller... See more
Always greeted by friendly staff who have good product knowledge and are happy to help and chat. Especially Donna, who always recognises customers and pets names. She is extremely bubbly and frie... See more
There was a new girl on she was still getting hang of things,so she went get anther member of staff which was great got what I needed. Then at till the new girl was struggling abit so the other women... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Congleton Retail Park, Barn Road, CW12 1LJ, Congleton, United Kingdom
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Very helpful staff. I’m a little disappointed that you have discontinued the lose dog biscuits, I don’t have a lot of storage for the larger bags.
Shelves are always well stocked. Staff are friendly. Prices are good. The app is awful! Many times I have been unable to use vouchers I have earned because the app is down.
The staff were extremely helpful, a young girl with glasses helped me find exactly which products I was looking for, and even recommend some more that proved very useful. She was extremely polite and welcoming. Staff like this are a credit to any business, she needs a raise!
You had what I needed and the person on the till was helpful and friendly
Every time I’ve gone in they always low on stock the shelves look bar so I went in for three items which was cat food, cat litter and some bird treats no cat food no cat litter and very little stock on Bird treats so I bought nothing.

Reply from Jollyes The Pet People - Congleton
Very helpful and knowledgable staff and the store has everything we need for our dog. Good shopping experience
The lads were very helpful in the Congleton branch and helped take goods to my car
Always excellent service at the Congleton shop. The staff are polite.
I have had to switch my pooch from dry to wet food due to his age and lack of teeth and Donna was really helpful. She always says hello to everyone in the store and makes a fuss of my daughters every time I go in.
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