Midi Health Reviews 

Highly recommend! This organization is a wonderful resource for women's health. My Nurse Practitioner, Emily Radtke, is extremely professional and highly knowledgeable about perimenopause and menopause. She demonstrated immense knowledge and professionalism—a fantastic resource for women's healthcare.

I’ve been with MIDI for nearly 3 years. Love the access to a variety of team members and the support on my health journey.

Amanda makes you feel at ease. I felt heard for the first time in a long time. Rather than having to have a barrage of blood tests done and made to feel strange about my symptoms, I was provided with thoughtful understanding and a course of treatment. She provided in-depth information in order to help me understand and select what was best course of treatment for me while assuring me adjustments can be made as needed. I’m hopeful for the first time in a long time that feeling myself again is possible.

Pleasant experience. Patient with me and listened carefully to my situation. Figured out a plan and wonderful dr. So pleased…

UNETHICAL BILLING PRACTICES The dr was nice but it seemed like she would prescribe whatever it was I asked for regardless of history or need. She did send me for bloodwork but never saw the results before prescribing me meds for hormonal imbalances. Also I was told that the appt would be free (with a normal copay) but then I received a $65 bill. Nobody ever mentioned that it would be this amount for EVERY APPOINTMENT! I don’t recommend unless you get in writing what the appt will cost and hopefully you get a provider that isn’t just handing out scripts because they think you fit the mold for menopause or whatever else is going on.

Was fantastic , Dr Burke understands my symptoms and gives me solutions. Very very excellent experience for me . I love it .

It was very easy to schedule my first appointment. The medical provider was punctual and prepared. She listened and was not rushed. My questions were answered. I felt better afterwards.

I came to Midi Health with high expectations because I strongly support their mission of providing accessible, specialized perimenopause care for women. Unfortunately, my actual experience was an alarming breakdown in basic clinical operations and patient safety.

During a paid telehealth consultation, my provider evaluated my symptoms, agreed on a treatment plan, and explicitly promised to send a time-sensitive HRT prescription to my pharmacy ahead of upcoming travel. However, the provider failed to log the session notes, failed to transmit the promised prescription, and went on vacation without leaving covering care or finalizing my chart.

I have reached out to Midi support multiple times across two days to resolve this before my travel date, only to be repeatedly told it is being "escalated" while receiving zero follow-up or medical resolution. Leaving a patient stranded without their promised care or an on-call clinician to complete a chart is a severe operational flaw and clinical safety issue.

I desperately hope Midi addresses these glaring backend and provider workflow failures, as their clinical execution is currently failing the very women they claim to empower.

Very disappointing experience before I have even been able to complete my first appointment.

I scheduled with Midi because I was genuinely looking for help and was hopeful about their service. Unfortunately, my experience with scheduling has been extremely frustrating.

My first appointment was scheduled for July 20 and was canceled because the provider was unavailable. I rescheduled, and since then I have continued to deal with repeated scheduling problems. I have now had multiple appointments canceled or changed by Midi because the clinician was unavailable, including two appointments in a row that were changed on the day of the appointment.

Most recently, I had a confirmed appointment for August 27 at 5:30 PM. I received reminders leading up to the visit, including a message that same afternoon with my telehealth link. Then, shortly before the appointment, I received another message stating that the clinician was no longer available. Midi automatically rescheduled me for August 31 at 8:15 AM without first asking whether that date or time worked for me.

What makes this especially frustrating is that patients receive multiple reminders to confirm appointments and are specifically warned that they may be charged a $55 no-show fee if they do not attend. Patients are expected to protect Midi’s time, but after having my own schedule disrupted repeatedly at the last minute, I do not feel that the same consideration has been given to my time.

There have also been other administrative issues. After my earlier appointment was canceled because of provider availability, the system repeatedly asked me to complete another health questionnaire even though I had already completed one. At one point, Midi’s system also showed two appointments scheduled for me even though I had only rescheduled once. I had to contact support to straighten that out. I also received conflicting information regarding whether the questionnaire needed to be completed again.

To their credit, support has responded to my emails and apologized for the repeated last-minute changes. They even acknowledged that they were looking into what happened. However, an apology does not fix the underlying issue when the same scheduling problem continues to happen.

I understand that clinicians can have unexpected circumstances and occasionally need to cancel. My concern is the pattern, the extremely short notice, and the way patients are automatically moved to another appointment without a conversation about their availability.

I still have not been able to complete my initial visit after first scheduling in July. For a healthcare company built around convenient virtual care, the scheduling process so far has been anything but convenient. Patients arranging work, family responsibilities, and personal schedules around medical appointments deserve more reliable communication and consideration.

My MIDI provider listened to me and my symptoms and helped me get the right treatment. Because she believed me and helped, I feel good, I’m sleeping, and I’m managing my stress. I’ve been able to get active again and I’ve lost 23lbs through lifestyle changes! While I’m still obese, I’m working toward a healthy weight. MIDI is a blessing in my life and will be a part of my care team hopefully forever!

I’m a woman who was shut out from HRT by the overwhelmingly alarmed response of the medical community to the Women’s Health Initiative study. As a result, I navigated menopause with zero hormonal support, endured 16 years of unalleviated hot flashes and weight gain (and resultant sleep apnea). When the FDA announced the lifting of black box warnings on estrogen therapies, I was 20 years past the onset of menopause. My hot flashes were waning. It was too late to mitigate a number of ill effects of menopause, but I was determined to find someone to help me. After a number of dead ends, a friend recommended MIDI. I was starting to feel like a shriveled old lady, but my clinician set me up with an HRT protocol that fits. I feel better at 68 than I did at 58. My brain fog has reversed, my skin is more hydrated and resilient, strange all-over itchiness is entirely gone, and my sex life has revived! It looks like my 70’s may be better than my 50’s, and MIDI was the means to that improvement.

Rushed Appointments. Practitioner didnt listen or ask enough questions. prescribed hormones that were WAY to high and unecassary.
Surprise medical bills for bloodwork not covered by insurance - that wasnt explained.

I saw an advertisement for testosterone treatments so I made an appointment and this provider told me she couldn’t prescribe as she didn’t have a DEA but changed some other things around and offered to order the labs so I could see a DEA provider. Did the labs and scheduled an appointment a week after having them drawn. That provider never even let me say anything about my interest in talking about testosterone until the last 3 minutes of the exam and told me since my labs weren’t back we needed another appointment. Yet on the website it says labs aren’t required with most meds. I’m on my 3rd visit to get the med I asked for one visit one. I think the clinicians are great, but the scheduling and consistency is an F-. I can’t recommend this service

Scheduling a telehealth appointment with Midi Health was refreshingly simple. The process was straightforward and quick—I was able to book a visit without any hassle or long waits.
The clinician I met with was wonderful. She was kind, compassionate, and really took the time to listen and understand what I needed. I never felt rushed or dismissed. She clearly knew the issues women face in midlife and approached everything with empathy and practical solutions.
Overall, I’ve been very impressed with both the ease of getting an appointment and the quality of care. Highly recommend for anyone looking for supportive, knowledgeable telehealth support.

I was not impressed with my clinician. I was already on HRT and told the nurse I was still having hot flashes and the only thing she did was increase my dosage. This was obvious. There were no blood tests requested and they charged my insurance company $250 as if the clinician, a nurse, was a doctor. That is what my doctor charges me. The call was for 30 min.

I had a great experience with the clinician. I was so excited and hoping for a long-term relationship. However, I cannot reach a human being on billing and insurance. I am caught in a loop of automated responses.
MIDI is in network for me, my insurance, Aetna, confirmed this with me. My bill says my insurance says I’m not covered which is not true. But I can’t speak to a human and I have tried by phone and by email and there is no way to speak to a human. I keep getting emails and text to pay my bill but the law in Virginia requires filing with insurance for network providers before balance billing the patient.One hellish automated response loop.

The price is expensive. I didn't know until my friend was surprised at how I was getting Trizopidile 5mg for around $300, while others were selling it for about $129. I also injected for 5 months and lost 5 pounds. My BMI is 28, which isn't crazy. My friend used Zepbound and lost 20 pounds in less than 2 months. Not good quality and very expensive.

My PA was professional and very thorough. She took time to listen and clearly explained options. She verified my medical history. She answered all my questions demonstrating knowledge and understanding.

If I could give ZERO negative stars I would. Midi scammed me and did not acknowledge AND even are demanding payment for the scam.Its a small payment and I could pay three times that amount but it's the principle of it all ..your company scams. Are you even located in the United States??
HORRIBLE company and the people they have answering the phones on their "call center" can't speak English.
NEVER would I recommend using and NEVER will I use again!

I don't need nor do I want a response or for you to " look into it" and give a reply as to why you justify it.
I just wanted to post my experience and move on.

I felt heard. Doctor F understood my concerns. She was kind and patient demonstrated enough care, I had not felt this from any other outside, local clinician. My exams and presentations were ordered within minutes enabling me to have these done same day. Unheard of! Honestly. Best experience ever!