They will take your money and not ship your meds for weeks, you cannot get in touch with anyone from their account management/care/customer service team even with a medical issue. They just do not res... See more
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See what reviewers are saying
I have been using Join Layla for a year. I have had a positive experience and have been loosing weight slowly but consistently. Medication arrives well packaged and quickly. When I had nausea they... See more
On the whole, I was very happy until twice. There were some shipping issues . As soon as I ordered within seconds, I sent a message to please hold off sending for a few days since I wouldn’t be ho... See more
My first week I have lost 7 pounds, I’m so thrilled and very thankful that I had trusted Layla, I look in the mirror and I can see the person I used to be and want to be, just within 1 week I feel... See more
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Very easy to use with great results
Very easy to use with great results. Shipping has generally been very fast and any questions I've had have been answered. Plus I've lost about 50lbs
Easy to navigate site and quick…
Easy to navigate site and quick responses to questions
Layla has given me great customer…
Layla has given me great customer service and always messages me back within one day. The product is shipped promptly and his packaged very well. I have had great results.
Support and dr always available
Support and dr always available. Payment option, i luv. Easy
The only reason I ranked this a great…
The only reason I ranked this a great is the price. It will be a year with Layla in March. Otherwise, I have had no issues what so ever with Layla. I have even recommended Layla to a couple of friends.
Horrible customer service
Horrible customer service. My order was not delivered and no one could tell me what was going on. Just awful! Order finally showed up 4 days late. No one ever even checked or apologized!
It took a month to get the first…
It took a month to get the first shipment and I was billed upon ordering and the second month's payment was billed before anything was received. It straightened itself out in the end after I unsubscribed. My doctor was not pleased that I had started taking weight loss drugs without being under a doctor's care. After switching to a weight loss program in my primary care doctor's practice, my medication is much cheaper because I have diabetes.
Great reliable company
Great reliable company. I referred both of my sisters as well, and they are also completely satisfied. Hopefully the cost will eventually come down! Packaging is perfect, and it’s always on time. They answer questions quickly on there message board. Would highly recommend. Have lost 56 pounds in a year.
Generally speaking, they're great.
Generally speaking, they're great. I've been using this option for a while now and I've lost about 45 pounds without trying. I do feel that communication can be less than stellar at times. I think there needs to be some clarifications about their check-ins/ordering processes, perhaps a guide to dosage increases and what max dosages are, and about pricing beyond the first three months. That said, they have always been reasonably responsive to questions and the drug works as indicated. I certainly could never afford the monthly cost of name brand versions, so for me this option is a lifesaver. Since insurance doesn't cover the name brands typically, compounded is currently the only viable alternative for me. Even with the reduced rates compared to name brand they are still pricey when you look at consumer costs of this drug in other countries, and it would be lovely if they would consider price breaks for multiple month commitments (other than for the first three months).
The last batch must have been…
The last batch must have been defective. It gave me a red rash for days after injection. That had never happened. Must have switched suppliers.
Professional and fast service!
It took a lot of communications before…The refill experience
It took a lot of communications before I could get the dose I was expecting when asked for a refill after my initial three months. It was an annoying experience and a delay with almost two weeks.
Timely shipping and prompt response…
Timely shipping and prompt response from the team.
I lost Weight!
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