CrowdHealth Reviews 

1,128
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 656 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and the helpful, responsive staff, including dedicated care advocates. Many people appreciate the significant cost savings compared to traditional insurance, noting lower expenses and reduced premiums. Reviewers also find the service user-friendly and a welcome alternative to traditional healthcare complexities. However, some customers noted that the process could sometimes be confusing or require more effort, with a few mentioning that negotiations for charges could be lengthy.

What people talk about most

Service

Customers had positive experiences with service, often describing it as a "breath of fresh air" compared to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the responsiveness,... See more

Price

People report positive experiences with price, finding it less expensive and more affordable than traditional... See more

Staff

Consumers find staff to be positive, consistently reporting that the team is helpful, supportive, and caring.... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of use and the intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband and I signed up a few months ago and have enjoyed Crowd Health so far! Everyone is super responsive when we have questions & helps explain things in detail. We put in a bill for our wellnes... See more

Rated 5 out of 5 stars

I joined Crowdhealth a few months ago. I love that I have a customer care specialist I can contact via text with any questions - it's personal and warm, not bureaucratic. When asked, they have provide... See more

Rated 5 out of 5 stars

Adri, our care advocate, has been so helpful navigating my breast cancer diagnosis. It’s already overwhelming having that diagnosis and she has been great at answering all my questions. Although a lit... See more

Rated 5 out of 5 stars

CrowdHealth has been amazing! We recently experienced our first health event. The team did an exceptional job ensuring that everything was taken care of. Highly recommend!


Company details

  1. Wellness Program

Written by the company

We provide you the tools to escape the tyranny of health insurance. 🧡 Fund humans, not health insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,128)

662 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Customer Service AND Simple User Experience

CrowdHealth is the BEST alternative to insurance. My experience has been better than I could have ever expected. Most insurance companies have terrible customer service and reluctantly help you pay for expenses. CrowdHealth is the opposite. My Care Advocate, Adri, takes exceptional care of me. When I found out that I was pregnant, I sent over several questions, and her first response was a huge "Congratulations!" I couldn't believe it! Since then, she has guided me through using CrowdHealth with ease. Not only is the customer service amazing, but the onboarding and interface makes getting bills crowd funded simple. I recommend CrowdHealth to anyone I can!

26 June 2026
Rated 5 out of 5 stars

Customer service is beyond great

Customer service is beyond great - they are responsive and they actually care. CrowdHealth is an innovative disruptor in its model, but an even bigger impact for me is that I know I'm talking to a person - not AI. And it's a supportive and positive experience rather than the absolute angst of health insurance and the whole medical system. The support from CH and from the community makes more of a difference than one would realize or anticipate.

19 June 2026
Rated 5 out of 5 stars

Incredible Community to Join!!

Amazing to have a community like this--both the members and CrowdHealth employees--at our back!! App works fantastically, turn around time for submitting our bills has been great, and my Care Advocate is always quick to answer questions and help out in any way that she can! There is so much available to us being members, and the company is constantly trying to add value to their offering. If any company has the capacity to take down the insurance industry, it's this one!

25 April 2026
Rated 5 out of 5 stars

Absolutely BLOWN AWAY.

Absolutely BLOWN AWAY. Our family of three (one toddler, myself, and my husband) signed up for CrowdHealth after a job change left us temporarily without health insurance. Previously, we had been paying over $1,000 a month with a $1,500 deductible per person...and that was considered "Gold" insurance on Marketplace. While initially nervous to make the switch—it sounded 'too good' to be true—we have been left speechless at how easy, comprehensive, and generous this community is. Never has getting care been so easy, whether it's for mental health, a child primary care visit, or an upcoming leg surgery I'm now scheduled for. At every turn, the CrowdHealth Advocates have responded to our emails within hours, and my first 'major' event bill was just Crowdfunded, with funds released back to us within a week. I cannot imagine going back to the traditional healthcare system after this!

27 June 2026
Unprompted review
Rated 5 out of 5 stars

I could not be happier than I am with…

I could not be happier than I am with my experience with Crowdhealth! I submitted my bill for labs and it was crowdfunded seamlessly. The representative assigned to me was very helpful as I submitted this first event. She directed me exactly as I needed to be and I was able to follow. The app is easy to use and all is beautifully self-explanatory. I do have a regret and that is that I didn't sign up for Crowdhealth sooner!

26 June 2026
Rated 5 out of 5 stars

CrowdHealth is true proactive health approach

CrowdHealth is the place for someone who is looking for preventive/proactive approach to their heath and have a team in your corner that constantly works for best for your health and helps you navigate the intricacies of current healthcare in US in a highly cost effective and efficient manner! Keep it up!

26 June 2026
Rated 5 out of 5 stars

I’ve been a member for 6 months now

I’ve been a member for 6 months now. I’m very pleased with how things are going. It takes a little more effort than using traditional health insurance, but it’s manageable and I feel good knowing that the crowd is collectively part of the solution to lowering healthcare costs for many people. I truly believe this approach is the best way forward as the existing system is broken.

26 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look