SISTERHOOD Reviews 

I am so thrilled with my coat purchase! I've been looking for a good quality, sustainable wool coat, from a small business, at a affordable price for a while now and my purchase has ticked all the boxes. It's great quality and the customer service has been amazing. Highly recommend this business!

I LOVE Sisterhood, the clothes are timeless and are such good quality. It's rare to find clothes that last and are worth the price.
It's also great supporting a small vegan friendly company.

A lovely independent brand! Amazing pieces at a great price point compared to so many other similar brands.

Love the fact this is run by 1 woman too!

Recently ordered a few bits from Sisterhood - all absolutely gorgeous and quality fabric. Have had clothes from here before and all have lasted so well! Love xx

My fave brand for timeless contemporary pieces for building a chic capsule collection ❤️🙏 I LOVE the current collection, excited to wear my new pieces ❤️ I also went to the last sample sale, well worth it if you can and the sisterhood girls are gorge ❤️

Amazing customer service!! Love the brand and the quality of the clothes. Would highly recommend!! 🫶🏼

Just obsessed with the whole collection, but just got the Brianna goat and it’s really quality fabric and fits like a glove.

Such a lovely brand and great customer service! I ordered the Yana trouser in the black pinstripe but they were too big when they arrived. I emailed customer service as I was worried the size down would be too small. They were so so helpful in describing the fit and sizing, so I exchanged and they are perfect!

Love love love!

I have been been a Sisterhood customer for quite some time now. I love the designs, and the quality of the pieces is always exceptional. I've received numerous compliments on my new outfits, and I'm excited to add more Sisterhood pieces to my wardrobe.

Customer service was super helpful and ensured my order was perfect.

I highly recommend!!

Quality of clothes is fab and long lasting. They also wash well. I had to return some trousers for a different size over Christmas and received great customer service too.

I am so obsessed with sisterhood. No joke but about 50% of the clothes I actually wear on a regular basis are from here. I decided a couple of years ago to stop buying cheap bad quality clothes and invest in great quality sustainable fashion and create a capsule wardrobe of clothes i will actually wear again and again. The quality and design of the clothes are amazing, the customer service is wonderful when I've needed some help with an order and I love that the brand is sustainable fashion. 10/10 never regretted a purchase and i've got all my friends buying from here too! <3 keep doing what you're doing - credit where credit's due from a fashion lover x

I’ve ordered several things from this brand now and have adored all of it. As soon as I receive my items, they go straight on. I love everything they stand for, their sustainable approach, their classic designs and I think their customer service is incredible.
I had a problem with my most recent order, these things happen and have been so impressed with their response, speedy resolution and thoughtfulness the whole time. Molly in customer service was amazing and so attentive with helping me- she’s a real asset to the brand. I have 0 bad things to say about this company. Couldn’t recommend them enough xx

I ordered items for my daughter for Christmas and was very pleased with the quality. Also found the customer service from Molly really good, as i had to change the size on one of the items. I would definitely recommend Sisterhood

I recently purchased a jumper from Sisterhood, which developed a large hole after minimal use. I contacted their customer service team to report the issue, only to be told that the damage must have been caused "on purpose" by me. This accusation is not only unfounded but also highly unprofessional.

Instead of addressing the fault, the company insisted I return the item for inspection, despite making it clear that they would likely reject the claim outright. Their dismissive tone and lack of impartiality made me feel that returning the item would not lead to a fair resolution.

I offered photographic evidence of the damage. I now have no confidence in their handling of customer complaints and feel forced to escalate the matter further with Trading Standards.

If you value quality products and fair customer service, I strongly suggest avoiding this company.

Awful! I had ordered a coat for pre order months ago, didn’t come in time for when it said it was going to, arrived absolutely massive, returned for a exchange weeks ago , no correspondence, no refund and no new item , no answer to any emails , avoid, clothes over priced anyway

Pretty much terrible from the start.

1. Coat I purchased was said to be shipped by December 17th, in time for Christmas. It ended up not being shipped until January.
1a. I sent a customer support email that was never answered.
2. Purchased a second item which arrived in time but came defective with loose strings and a hole.
2a. Have sent multiple emails to customer support, along with their support form on the website and have had no response.

Seems like poor quality clothing with virtually no customer service to speak of.

Doesn’t reply to emails from customers seeking order status updates.

Sisterhood is the first brand in years that I've been truly excited about - timeless design, a brilliant ethos, quality materials and all at a really reasonable price point. Shipping is fast and customer service is excellent. I have a few pieces from the brand and look forward to adding to my collection!

Molly from customer care was absolutely amazing when dpd messed up my delivery. 🩷

Recently bought a jumper which was beautiful but unfortunately I noticed a fault with it. I emailed the team and they were extremely helpful and promptly solved the issue and offered me a replacement. They were very kind and gracious so could not recommend enough!