SISTERHOOD Reviews 

This is my 3rd time ordering from Sisterhood, I’m always really impressed with the knitwear, compared to similar brands the quality is really lovely and I’m always complimented on my pieces. I had an issue with shipping but received a response within 10 minutes from customer service resolving this. I highly recommend this brand!

I received a defective dress and, despite multiple follow-ups, didn’t get a reply from customer service. Once the issue reached the owner via Trustpilot, the response was quick and professional. I received a full refund without having to return the item, along with a discount code.

Mistakes can happen, but the way this was handled was fair and considerate, and I appreciated the willingness and care shown to resolve the situation.

Gorgeous clothes and nice customer service :)

I am so incredibly grateful for accidentally coming across this small business. I have bought many items from them where they have been incredibly helpful. They are the kindest people I have come across and understood my struggle to find clothing I feel good in. I took all the items on holiday with me and within the week, I had compliments from so many people on the outfits I have worn which has never happened. I felt so beautiful with all the compliments and it is all because of the amazing help I was given. Thank you so much 🫶🏼

I had high expectations but was really disappointed. I bought a coat for £245. Which I have never spent on a coat, but wanted to treat my self. The coat is so so scratchy, it doesn’t keep me warm at all, it looks almost grey because of the way it’s made with the wool. It’s not comfortable at all. I researched before hand and it said it was comfortable ect. I cut the tag off before I even put it on, as I had such high expectations. But now I am stuck without a coat I can’t wear. :(

Gorgeous clothes, really well made and lovely fabrics. Delivery was quick, and when I exchanged for a different size and asked if it was possible to receive by the weekend they organised a quick turnaround for me - excellent customer service and very quick to reply ! Thank you so much.

Had some queries about a return and how long until I'd receive my refund. Maddie in the customer support team was so helpful and quickly processed my refund! Their replies to emails is so fast. I'll happily purchase from them again! Lovely items and great quality just had to return items due to sizing not quite right!

Slow shipping and returns process, and dress felt incredibly cheap. Not sure I trust their small business/sustainability claims; feels like heavily marked-up fast fashion pieces. Size range is also very non-inclusive; an XL didn't fit me and I'm a UK 12–14. Customer service wasn't great but they said they were new so I'll give them the benefit of the doubt on that.

Very prompt and helpful support with my order.

I bought a beautiful dress from sisterhood which was damaged after washing. I got in touch with customer service and received quick and professional help, and was provided with a replacement dress free of charge. Molly from customer service is so friendly, helpful, and responsive. I will certainly be buying from sisterhood again - the clothes are lovely and the service is amazing.

Awesome clothing items and very good customer service! Shipping is fast and the quality of the clothing is very good!

It’s only my experience with one time purchase, but it wasn’t pleasant unfortunately.
I wasn’t satisfied with the quality of the material of the dress I ordered (it somehow made the new dress look already faded), which is why I returned it and got a confirmation they received my return. In an email it was stated the refund takes 10 business days, though a month later there was no refund and no response to 2 of my emails to the customer service.
The refund was issued only after I made a claim through Monzo.

POOR SERVICE, WILL NOT BUY FROM THEM AGAIN: Don’t rely on or choose the Saturday delivery option — you’ll waste £10 for nothing. My dress hasn’t been even dispached until Tuesday. They don’t respond to e-mails. Really poor experience with their service.

Favourite clothing brand, I have always had great customer service and the team is really responsive!

I absolutely love the brand and have been shopping here since 2019. The designs are timeless, and even after wearing the clothes for years they are still in perfect condition, the quality is superb. The fact that it is sustainable business is a big bonus and the pieces are certainly worth the investment.

I have bought so much from this brand and I love their designs and their approach to sustainability.

Lovely top as described

Great company. Good choice and the quality is there. Always a go to brand. Quick and efficient delivery. Love getting that box with the items wrapped in tissue. Lovely brand!

Truly one of my favourite brands - the clothes are so well made and love supporting an independent, female-owned business! Always have a wishlist of their products on the go as their styles are so timeless

I love Sisterhood's classic yet fun designs. Supremely wearable and quality clothes which stand the test of time. Each piece feels thoughtfully made, balancing effortless style with a flattering fit. It’s become my go-to for wardrobe staples that still feel special — timeless with just the right amount of personality.