Purchased the Brown Bandana. Lovely product, well made however the image on the website is nothing like the actual product. On the website its a lighter brown with bright blue hues. The actual bandana... See more
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John Henric - Välkommen till vår värld av accessoarer och kläder för män.
Hyllie Boulevard 40, 215 35, Malmö, Sweden
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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John Henric makes my favourite Oxford shirts, and complimentary delivery with UPS means delivery is quite speedy and very dependable. There was an issue with my recent order, but customer service resolved it quickly. Can recommend!
First time order. Amazing customer service throughout. Speedy service, high quality products, including the sleek packaging! So impressed, will be my first port of call from now on! Thank you JH.
Ordered jackets in the wrong size, and despite advertising an 'easy returns process', it has taken me over a month, many emails and calls, to try and get the products returned. Poor
First time experience and ordered after and through insta. Fast delivery superb trousers. Will order again.
Very happy with the communication, arrived within a couple of days, best of all jacket is first class, very well made, comfortable and stylish. Will definitely be back to shop again soon!
I ordered a cashmere scarf. The quality is not what I expected. Very thin. Trying to return it to Sweden has been impossible. There is no postal code given in any site or return info site. It was shipped UPS but the return quote to return to Sweden is over $200.00
Order local and be safe.
I didn't receive an order I placed in November and whose delivery was extimated last week (it was a present).
On its website, the company does not diplay any Customer Care Phone Number, so I have tried to get in touch via mail several time, without success.
I am trying to solve the issue, and being refunded, contacting PayPal Help Centre.
Exceptional socks. Colours, quality and value for money all outstanding. Very impressed and happy to be a repeat customer. A +
Fast delivery, Perfect products and perfect packaging
Thanks from me
Ordered the wrong color item, but didn't realize this is just a drop shipping site. I contacted them immediately to remedy the issue, they just respond that the order is already placed and they cannot change it even though it has not yet shipped. I would avoid at all cost unless you like to gamble.
Ordered cufflinks, paid for express delivery. Easily tracked and arrived in 2 days. Cufflinks were high quality, excellent product and delivery of service.
I have purchased numerous items from John Henric. Their clothing is good quality, stylish, and very well-priced. Shipment from Sweden to the US is swift. Each package has included a hand-written note of thanks—little touches like that mean a lot. I am preparing another order now for some items I will need on a long voyage. I highly recommend John Henric.
Ordered a scarf and braclet on 16th May so far north received any notification or goods despite payment being made.
I have been buying from them several times. Never had any issues and everything is in excellent quality.
Fast delivery, beautiful ties and fabulous customer service.
Ordered chinos by using the size guide on their website and comparing to my best fitting dress pants. Size 34 shows it should have a 17.7” waist and 13” thigh. Waist is actually just barely 17” and the thigh 11”. I fit in them like a sausage. Contacted customer care a week ago and again 24hrs ago and still zero response. I’ve purchased a merino wool blazer and cotton blazer from them previously but will never order from them again.
Ordered 4 shirts, swimming trunks and a jumper. Three of the shirts were the wrong shirts! The swimming trunks were damaged. I sent these items back, which you have to do at your own cost as no return shipping is provided. I sent the items back recorded delivery from the U.K. . Four weeks later the company has not even emailed me acknowledging receipt of the items, let alone given a refund. I’ve never written a review before but this is hands down the worst customer service I’ve ever received. Avoid at all costs.
great products and prices fast ship to Canada
This is my second reviews , its done voluntarily cos i was so impressed with john henric . First of all i have myself to blame for ordering 2 suspender belts from them - but realized i've already got one. So i quickly emailed them to change , they acknowledged that - but somehow the message must have not gone through as i received the same one . Feeling pretty disappointed i told them about the wrong order. They promptly informed me to keep that one ( which i gave to a friend ) and they will send me the right one .What a great service team, i didn't really wanted to impose on them but they did it voluntarily as i'm loathe to send things back by mail. Thank you for the excellent service and i'm very happy with the service team at John Henric from turning my disappointment to praise for their fantastic service.
Well done JH, its awesome to have such a fabulous place to shop with such confidence that if theres any hiccups , i'm taken care of .
Definently one of the best sites I have bought from! The shirts were amazing quality, and when I faced some problems, the customer support was quick and effective. Definently coming back!
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