Many thanks to Simon & Scott who delivered my sofa back to me today. They are a great team, friendly & helpful & made sure sofa was assembled correctly & working properly. Also thank you to Dom, Servi... See more

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Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for. Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Contact info
46-50 Sawmills Rd, Diss, IP22 4DA, Norfolk, United Kingdom
- 01379 644 081
- info@johndoe.co.uk
- johndoe.co.uk
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Great choice, and very helpful sales team
John Doe had a huge choice of chairs, so it could have been difficult to know which one was right. But the sales team were extremely helpful, talked us through the options, and took their time to explain the differences between the various models. Thank you!

Reply from John Doe Carpets and Furniture Ltd
Simon and Scott were done and hated in…
Simon and Scott were done and dusted in 15 mins. Very professional and efficient with a cheerful manner throughout.

Reply from John Doe Carpets and Furniture Ltd
New engineered oak floor.
We have just seen our new floor which was fitted by Jack while we were away. We are delighted. He has done a great job, screeding, fitting the floor and shaving all the doors. Everything was left very tidy. Our only query is that there was not a single plank or even scrap of wood over. Is that correct? Was every single piece used with no leftovers?

Reply from John Doe Carpets and Furniture Ltd
Fantastic service from start to finish! 😊
We recently had our whole house carpeted and couldn’t be happier with the experience from start to finish. 😊
We mainly dealt with Simon in the flooring department, who was absolutely fantastic (as was Sam!). I struggle quite badly with OCD, so organising the carpets was a particularly stressful process for me, but I honestly couldn’t have been treated with more kindness, patience and understanding. Simon went above and beyond to make sure everything ran smoothly while taking my worries into account.
The fitters Ash, Simon and Kyle were also incredibly kind and considerate, doing everything they could to make the process easier for me. On top of that, the quality of their work is excellent - we’re so pleased with the final result!
We’ve since purchased a bed from the furniture department, and the delivery service was just as brilliant.
Thank you again to everyone involved - especially Simon for all his patience and reassurance. We’ll definitely be returning in the future! 😊

Reply from John Doe Carpets and Furniture Ltd
Received our delivery from Simon and…
Received our delivery from Simon and Scott and very pleased. We received a call and text to notify us of the time . They were both friendly ,efficient and helpful. We recommend John Doe for their service and their helpful staff and products

Reply from John Doe Carpets and Furniture Ltd
Great customer service from Simon and Scott
Simon and Scott called in advance to let us know their ETA and arrived promptly, carefully carried in the sofa and dining chairs, assembled and positioned them and explained about care and cleaning. They were knowledgeable, efficient, polite and friendly 😀😀

Reply from John Doe Carpets and Furniture Ltd
Simon and Matty were very helpful in…
Simon and Matty were very helpful in taking out our old sofa and putting the new one in place, polite and friendly.

Reply from John Doe Carpets and Furniture Ltd
Purchased 3 bedroom wardrobes
Purchased 3 bedroom wardrobes. German made and very good quality. Excellent initial sales service from Stuart with the installation today by Simon and Scott which was faultless. Very professional all round and would definitely recommend.

Reply from John Doe Carpets and Furniture Ltd
outstanding
Charlie & Prez came to finish installation of flooring we had them do the whole property I can honestly say you will not find a better company than John Doe the quality of there products the helpfulness of the staff
Charlie and Prez and the rest of the team were fab friendly polite nothing was too much trouble and their workmanship is of the highest standard I cannot recommend Joe Doe highly enough and their workmanship guys that work for are a credit to the company

Reply from John Doe Carpets and Furniture Ltd
Mattress Delivery
Simon and Scott delivered our mattress today. Simon phoned 20 minutes before delivery to let us know that delivery was imminent.
Very professional team.They removed the old mattress and replaced with the new one and Simon explained all the after care procedures for the new mattress.

Reply from John Doe Carpets and Furniture Ltd
Easy ordering and delivery on time
Easy ordering and delivery on time. Simon and Scott were very helpful in setting up the furniture. Would highly recommend the company

Reply from John Doe Carpets and Furniture Ltd
Simon and Scott were very helpful
Simon and Scott were very helpful, pleasant and very professional in delivering my chair, which was exactly as I had ordered it. I recommend this service and company.

Reply from John Doe Carpets and Furniture Ltd
Simon and Scott were superb
Simon and Scott were superb. They arrived on time having phoned me 30 minutes earlier. They were friendly and efficient and couldn't do enough to help. This is why I always use John Doe when I can!

Reply from John Doe Carpets and Furniture Ltd
Fantastic Service
Both delivery people, Simon & Scott, were fantastic. Incredibly polite & courteous, they went above & beyond with their service. Couldn't rate the products or overall service by John Does highly enough. Many thanks to the team!

Reply from John Doe Carpets and Furniture Ltd
Simon and Scott phoned 30 mins ahead to…
Simon and Scott phoned 30 mins ahead to confirm they were on their way as we were last delivery of the day and they were running a little behind. Sofas put in position and everything clearly explained re use and maintenance, and made sure we were happy before leaving. Very pleased with the service we received from these guys and the J Doe in general.

Reply from John Doe Carpets and Furniture Ltd
Furniture delivery
Simon and Scott did a superb job would recommend,no problem.

Reply from John Doe Carpets and Furniture Ltd
Simon and Scott were very efficient
Simon and Scott were very efficient, helpful, hard working and explained everything that we needed to know. So pleased with the fantastic service throughout, from Stewart at the store to Simon and Scott on delivery day. And also the delicious coffee and treats in the cafe.

Reply from John Doe Carpets and Furniture Ltd
Excellent all around!
From first visiting the shop to the finished installation, we were extremely satisfied with John Doe’s service and especially with the floor. Ali, Jason, Kev, Jay and Jack were all punctual, pleasant, professional, and competent. Highly recommended!

Reply from John Doe Carpets and Furniture Ltd
Great Service
We received a call from Simon and Scott half an hour before delivery so we were able to prepare the space. The delivery was on time and both Simon and Scott were polite, friendly and helpful and are a credit to John Doe.

Reply from John Doe Carpets and Furniture Ltd
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