I feel fortunate that I chose Joey Med over a different company, They were friendly, communicative and answered all of my questions and concerns quickly and completely. There was one woman in particul... See more
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Joey Med is a modern telehealth platform based in Florida, dedicated to transforming the way people access healthcare for weight loss, sexual health, and travel wellness. Our mission is to provide safe, convenient, and affordable care for adults across the United States. With Joey Med, patients can receive licensed medical evaluations, prescriptions, and treatment plans—entirely online and from the comfort of their home. We partner with Certified Compounding Pharmacies, a licensed compounding pharmacy, to ensure all medications are high quality, pharmacist-reviewed, and delivered discreetly to your door. Our product lineup includes GLP-1 medications like Liraglutide (Saxenda) for weight loss, custom-formulated ED treatments combining Sildenafil, Tadalafil, and Apomorphine, and prescription-based travel wellness kits tailored to support healthy travel routines. Joey Med is HIPAA-compliant and committed to privacy and transparency. Patients start by filling out a simple online medical form. Our licensed providers review every case and, if appropriate, prescribe treatment. We handle fulfillment, tracking, and support to make your wellness journey as easy and secure as possible. Whether you're looking to manage weight, boost confidence, or stay healthy while traveling, Joey Med is here to support your goals with compassionate care and expert medical guidance. Learn more at joeymed.com and join thousands of others taking control of their health—on their terms.
Contact info
2300 Curlew Road, 34683, Palm Harbor, United States
- 888-660-5639
- support@joeymed.com
- joeymed.com
Replied to 54% of negative reviews
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Very happy with Joey meds
Very happy with Joey meds. They were helpful and everything went smooth. I have had a good experience so far and will order again when it's time.
Excellent customer service
Excellent customer service. Good price and fast shipping.
Great customer service and pricing
I started with Joey Meds in November 2025. Initially the customer service was ok and then it actually got bad. Hard to reach anyone, no tracking sent, first order was not sent to the correct address. Second order was hard to get responses. I had an issue with the second orde, I did not receive my full 12 weeks I had ordered. I contacted Joey Meds about this and I have had the best customer service! I have received messages throughout the process to correct this order and everything has been taken care of in a very timely manner. I will continue to order my Tirzepatide from Joey Meds with their continued top notch customer service. Pricing is also great. Highly recommend. Would be 5 stars if the start of my experience would have been better.
Communication was outstanding in every…
Communication was outstanding in every phase of the process from completing the online form to the end result of early delivery. Thank you so much to your entire team. Everyone was professional and a pleasure to work with.
Michael D.
3-month supply
I just received my 3-month supply. I hope this goes well.
I am happy for the opportunity to…
I am happy for the opportunity to receive affordable GLP-1 medication. I have lost 42 lbs. since November. I wish I had more access to medical staff. That is the only reason I gave 4 stars instead of 5.
From the start I didn’t get enough…
From the start I didn’t get enough syringes. I had to buy more. I contacted and that was a waste of time. Several times I asked questions and received no reply or had to wait 3-4 days. Not to mention the fact that I lost 0 pounds. Has zero side effects. I think you gave me garbage.
I enjoyed getting the one on one texts…
I enjoyed getting the one on one texts from my customer service rep who walked me through the process and was available. This service may be for people who are self starters, also my delivery came beautifully packed with dry ice and a full day early. It was delivered UPS and handed right to my husband. I feel like the investment was a great price and value, we both feel very good about it. I started my injections and I went for the full 12 week program and I am so stoked thank you JOEY MED and Kevin for helping with all my questions.
Very easy to get and start
Very easy to get and start. So far I have lost 40 lbs and I will probably get more! 😊
Lilly is great but you must help with…
Lilly is great but you must help with the price many companies better
Prompt and Effective Customer Service
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I was recently counseled on what would suit my personal needs for effective weight loss that pertained to to me as an individual... I also addressed a payment issue I noticed on my credit card and in doing so, customer service rectified it and offered me another deal to compensate me... I look forward to continuing my relationship with this platform.
Communication was good at first them…
Communication was good at first them went down hill after that. It was taking forever for the Dr to approve my second round of meds and I messaged quite a few times asking what the Dr said because I only lost 4 lbs in 4 months. I've been on tirzepatide before and did very well with a different company. I don't know if it's the pharmacy they are using or what!! DEFINITELY WOULDN'T RECOMMEND THIS COMPANY.
Joey Medical was very easy to work with
Great service and fast shipment
My order came pretty quickly and I appreciate their support team with updates on when my order would be ready. Even after I received it, they messaged me letting me know if there are any other questions or support, they are available anytime. I found that so helpful, especially it being my first time using GLP-1 injections. Will definitely reorder.
Got the right medication in a quick…
Got the right medication in a quick timeframe. I was expecting it to take 2 weeks or
More and I got it from start to finish in 1 week.
No longer happy
Well, when I 1st started with JM I was happy. I started with the BOGO offer which was great. This time around the link was still active so I placed my order and the price was not honored and to my understanding, I was locked in for that rate. So, I had to pay the increase. Had I known prev, I may have went elsewhere. I went with them for the deal and the reviews. So be it.
However, they switched pharmacies and the doses have changed. They are now less and they are confusing. I was prev on 10mg and titrating to the next, which should've been 12mg and 15mg, but was only prescribed 11mg and then 13.5mg. The Dr's talk around your questions and don't answer you directly 🙄 when you ask questions about the doses. I feel that the total amount had decreased and that I did not receive full vials with correct amounts as I did with the previous pharmacy. They have advised me that dosing has changedand 13.5mg is now the highest dose, but won't provide info that supports this.
I was once happy and no longer as happy as I was in the beginning when things were more clear.
Hesitant at first...
At first I was hesitant purchasing medication online but Karim did a great job reassuring me. He explained the process, addressed any concerns I had, and answered all of my questions. Karim was responsive and went above and beyond with his great customer service. Delivery was quick and he even reached out the same day I received my package to confirm its delivery and answer any questions. I would recommend to anyone that asks!
There are very helpful and there…
There are very helpful and there meditation always delivers on time
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