I feel fortunate that I chose Joey Med over a different company, They were friendly, communicative and answered all of my questions and concerns quickly and completely. There was one woman in particul... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Joey Med is a modern telehealth platform based in Florida, dedicated to transforming the way people access healthcare for weight loss, sexual health, and travel wellness. Our mission is to provide safe, convenient, and affordable care for adults across the United States. With Joey Med, patients can receive licensed medical evaluations, prescriptions, and treatment plans—entirely online and from the comfort of their home. We partner with Certified Compounding Pharmacies, a licensed compounding pharmacy, to ensure all medications are high quality, pharmacist-reviewed, and delivered discreetly to your door. Our product lineup includes GLP-1 medications like Liraglutide (Saxenda) for weight loss, custom-formulated ED treatments combining Sildenafil, Tadalafil, and Apomorphine, and prescription-based travel wellness kits tailored to support healthy travel routines. Joey Med is HIPAA-compliant and committed to privacy and transparency. Patients start by filling out a simple online medical form. Our licensed providers review every case and, if appropriate, prescribe treatment. We handle fulfillment, tracking, and support to make your wellness journey as easy and secure as possible. Whether you're looking to manage weight, boost confidence, or stay healthy while traveling, Joey Med is here to support your goals with compassionate care and expert medical guidance. Learn more at joeymed.com and join thousands of others taking control of their health—on their terms.
Contact info
2300 Curlew Road, 34683, Palm Harbor, United States
- 888-660-5639
- support@joeymed.com
- joeymed.com
Replied to 54% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I just recieved my first order and so…
I just recieved my first order and so far the attention and confirmation and communication is awesome. I left a precious company because they offered no support and communication was almost nil. I’m optimistic this company is better based on things so far. I’m will be starting injections Sunday!
Highly recommend!
I just had to share my experience with JoeyMed because it has truly been amazing from start to finish. The staff is incredibly kind, responsive, and professional—they really make you feel supported every step of the way. Any questions I had were answered quickly, and the whole process was smooth and stress-free.
As for the product… it works. In just 3 months, I’m officially 20 pounds down, and I feel better than I have in a long time. I’ve had little to no side effects, and my energy and confidence have gone way up. You can tell they really care about providing quality treatment and real results.
If you’re on the fence, I highly recommend giving JoeyMed a try. The combination of great support and an effective product made all the difference for me!
the meds did not work at all go to…
the meds did not work at all go to natived med works great
Great Experience
This has been a great experience so far. Everyone I have worked with has been great! They have been incredibly helpful and supportive of me as I worked through the process. The medication was delivered promptly and I knew where it was at every step of the way.
Stellar Customer Service
After a lot of research into weight loss programs I am so happy to have found Joey . From initial contact , to consultation, med delivery and Renata as my partner in the journey I couldn't be more satisfied
So far my experience with Joey Med has…
So far my experience with Joey Med has been great! Renata reached out to me to make sure I received my med and to see how everything was going. That meant a lot. She’s very knowledgeable and polite. I've just started and looking forward to seeing results. I was scared about trying this at first but now I'm excited about it. Joey Med and Renata 10 out of 10
New Patient
Just received and administered my 1st dose of the Semaglutide. I was approved without speaking with a doctor directly, which is fine by me but wish there was an online portal to view provider notes and not just the text message I was sent with instructions. Also, knowing the prescriber's name is helpful although this is listed on the vial. Otherwise, Renata in CS who reached out was nice and I did speak with a gentleman in CS when checking on the shipping. They returned my voicemail promptly.
Great service
Customer service is right on top of your texts and calls. The doctor is available within a day and sometimes within hours, Rx is shipped the next day. Thank you Joey Med!
Great service
It was a pleasure speaking with Renata.
Everything went smooth. Great service.
Did not send correct medication for two months.
This was the second time I went with Joey Med, the first time it was for a 3-month starter dose with Tirzepatide. By the last month, the vials weren't doing anything and the BUD had passed.
I reached out about purchasing a second two month dose to continue my progress. They sent me a warm single vial. All medical literature, from the manufacturer and FDS confirms that there is a 28-day window once the medication is punctured and reaches room temperature.
Instead of sending a second vial to fulfull my order, they just refunded my month. Now it will take weeks to find another provider. They did not provide the solution I needed or fulfill the medical request.

Reply from Joey Med
Trying for the first time
Trying for the first time. Lost weight and appetite after the first week's treatment. Renata has been a great help with guidance and questions. Looking forward to continue this journey!
My experience has been amazing
My experience has been amazing. Every time I have a question they responded very fast. The whole process was easy and I received my medication quickly. Renata was very nice and followed up on my progress.
I have been waiting for someone from…
I have been waiting for someone from the medical team or pharmacy to contact me regarding new dose. I had lost 13 pounds in a little over a month. Now, with the dose I was prescribed, cravings are back and no weight loss
So far I have had a great experience…
So far I have had a great experience with Joey. My initial sign up was safe and sufficient. The instructions were clear and accurate and the team was available to help me every step of the way. I am still in my early stage of the program. This is only week 5 but I will say I have received compliments from others while myself I can't really see it. However I will say I can feel the loosen in my clothes. I'm happy about that and trusting the process. Thank you Joey!
Customer Service 5 star
Customer Service 5 star, Christian called me back as soon as he stated. This company is professional. Although they are in the money making business they treat you as a person and not a number. I have been calling an texting for over a month and I never felt pressured to purchase. They were patient enough to educate me so I could make the best decision for My Body. Stay Bless Christian, your kindness and experience goes long ways. You rock!
Forever Grateful,
AP
Just received my medicine can’t wait to…
Just received my medicine can’t wait to see results the staff has been so helpful answering my million questions.I will recommend them to all my friends.
The communication is beyond…
The communication is beyond exceptional. I got my medication on time and quickly. I am thankful to be on this journey with them and wouldn’t pick anyone else.
Great company.
They were honest about everything. At first I didn’t see results but after consulting with them, they changed the amount and I saw good results.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.