Joey Med Reviews 203

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, kindness, and extensive knowledge, making the process smooth and comfortable. Many highlight the exceptional customer service, noting quick responses and clear communication that alleviates concerns. Reviewers are also very satisfied with the product's effectiveness and the efficient delivery service, often receiving their orders quickly and well-packaged. However, some customers also noted issues with delivery, such as receiving warm medication or incorrect shipments, and a few experienced a lack of follow-up or inconsistent communication regarding dosages and order fulfillment. A small number of people were dissatisfied with the customer service, describing it as non-existent or unhelpful in resolving specific problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being friendly,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting their friendliness,... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with the healthy weight loss... See more

Service

Customers had positive experiences with service, often praising the ease of the process, timely... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I feel fortunate that I chose Joey Med over a different company, They were friendly, communicative and answered all of my questions and concerns quickly and completely. There was one woman in particul... See more

Rated 5 out of 5 stars

I'm so pleased with my purchase from Joey Med! The representative answers all my questions and walked me through what the process would be, to alleviate any doubts or concerns about my purchase. After... See more

Company replied

Rated 5 out of 5 stars

I was very hesitant at first and confused on who to go to with, so many companies out there! After texting my 50+ questions for several days and getting consistently quick, transparent, knowledgeab... See more

Rated 5 out of 5 stars

Customer service,Lily, was kind honest and very knowledgeable on compound vs Zepbound. I took my first dose and Lily was correct, compound works so much better with no sign effects. I searched many co... See more


Company details

  1. Online Pharmacy
  2. Weight Loss Service

Written by the company

Joey Med is a modern telehealth platform based in Florida, dedicated to transforming the way people access healthcare for weight loss, sexual health, and travel wellness. Our mission is to provide safe, convenient, and affordable care for adults across the United States. With Joey Med, patients can receive licensed medical evaluations, prescriptions, and treatment plans—entirely online and from the comfort of their home. We partner with Certified Compounding Pharmacies, a licensed compounding pharmacy, to ensure all medications are high quality, pharmacist-reviewed, and delivered discreetly to your door. Our product lineup includes GLP-1 medications like Liraglutide (Saxenda) for weight loss, custom-formulated ED treatments combining Sildenafil, Tadalafil, and Apomorphine, and prescription-based travel wellness kits tailored to support healthy travel routines. Joey Med is HIPAA-compliant and committed to privacy and transparency. Patients start by filling out a simple online medical form. Our licensed providers review every case and, if appropriate, prescribe treatment. We handle fulfillment, tracking, and support to make your wellness journey as easy and secure as possible. Whether you're looking to manage weight, boost confidence, or stay healthy while traveling, Joey Med is here to support your goals with compassionate care and expert medical guidance. Learn more at joeymed.com and join thousands of others taking control of their health—on their terms.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

203 reviews

5-star
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1-star

Replied to 54% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I just recieved my first order and so…

I just recieved my first order and so far the attention and confirmation and communication is awesome. I left a precious company because they offered no support and communication was almost nil. I’m optimistic this company is better based on things so far. I’m will be starting injections Sunday!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I just had to share my experience with JoeyMed because it has truly been amazing from start to finish. The staff is incredibly kind, responsive, and professional—they really make you feel supported every step of the way. Any questions I had were answered quickly, and the whole process was smooth and stress-free.

As for the product… it works. In just 3 months, I’m officially 20 pounds down, and I feel better than I have in a long time. I’ve had little to no side effects, and my energy and confidence have gone way up. You can tell they really care about providing quality treatment and real results.

If you’re on the fence, I highly recommend giving JoeyMed a try. The combination of great support and an effective product made all the difference for me!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

This has been a great experience so far. Everyone I have worked with has been great! They have been incredibly helpful and supportive of me as I worked through the process. The medication was delivered promptly and I knew where it was at every step of the way.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Stellar Customer Service

After a lot of research into weight loss programs I am so happy to have found Joey . From initial contact , to consultation, med delivery and Renata as my partner in the journey I couldn't be more satisfied

25 March 2026
Unprompted review
Rated 5 out of 5 stars

So far my experience with Joey Med has…

So far my experience with Joey Med has been great! Renata reached out to me to make sure I received my med and to see how everything was going. That meant a lot. She’s very knowledgeable and polite. I've just started and looking forward to seeing results. I was scared about trying this at first but now I'm excited about it. Joey Med and Renata 10 out of 10

25 March 2026
Unprompted review
Rated 4 out of 5 stars

New Patient

Just received and administered my 1st dose of the Semaglutide. I was approved without speaking with a doctor directly, which is fine by me but wish there was an online portal to view provider notes and not just the text message I was sent with instructions. Also, knowing the prescriber's name is helpful although this is listed on the vial. Otherwise, Renata in CS who reached out was nice and I did speak with a gentleman in CS when checking on the shipping. They returned my voicemail promptly.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Customer service is right on top of your texts and calls. The doctor is available within a day and sometimes within hours, Rx is shipped the next day. Thank you Joey Med!

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Did not send correct medication for two months.

This was the second time I went with Joey Med, the first time it was for a 3-month starter dose with Tirzepatide. By the last month, the vials weren't doing anything and the BUD had passed.

I reached out about purchasing a second two month dose to continue my progress. They sent me a warm single vial. All medical literature, from the manufacturer and FDS confirms that there is a 28-day window once the medication is punctured and reaches room temperature.

Instead of sending a second vial to fulfull my order, they just refunded my month. Now it will take weeks to find another provider. They did not provide the solution I needed or fulfill the medical request.

20 March 2026
Unprompted review
Joey Med logo

Reply from Joey Med

Hi Leon,

Thank you for bringing this to our attention, and I’m really sorry for the frustration you experienced — I completely understand your concerns.

After reviewing your case, I can confirm that your refund has been fully processed. You should see the funds reflected back to your original method of payment shortly, depending on your bank’s processing time.

We truly appreciate you giving us another opportunity, and we regret that this experience did not meet your expectations. If you have any additional questions or need anything further, please don’t hesitate to reach out — we’re here to help.

Wishing you all the best moving forward.

Rated 5 out of 5 stars

Trying for the first time

Trying for the first time. Lost weight and appetite after the first week's treatment. Renata has been a great help with guidance and questions. Looking forward to continue this journey!

14 March 2026
Unprompted review
Rated 5 out of 5 stars

My experience has been amazing

My experience has been amazing. Every time I have a question they responded very fast. The whole process was easy and I received my medication quickly. Renata was very nice and followed up on my progress.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

So far I have had a great experience…

So far I have had a great experience with Joey. My initial sign up was safe and sufficient. The instructions were clear and accurate and the team was available to help me every step of the way. I am still in my early stage of the program. This is only week 5 but I will say I have received compliments from others while myself I can't really see it. However I will say I can feel the loosen in my clothes. I'm happy about that and trusting the process. Thank you Joey!

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service 5 star

Customer Service 5 star, Christian called me back as soon as he stated. This company is professional. Although they are in the money making business they treat you as a person and not a number. I have been calling an texting for over a month and I never felt pressured to purchase. They were patient enough to educate me so I could make the best decision for My Body. Stay Bless Christian, your kindness and experience goes long ways. You rock!

Forever Grateful,
AP

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Great company.

They were honest about everything. At first I didn’t see results but after consulting with them, they changed the amount and I saw good results.

18 February 2026

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