Jobyco shipping ltd Reviews 397

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the good service and customer support, often highlighting specific staff members for their professionalism, helpfulness, and dedication. People frequently mention that their shipments arrive safely and on time, with some noting consistent reliability over multiple uses. However, some people were dissatisfied with the company's service, citing issues with delivery times being much longer than promised, sometimes leading to damaged or missing items. There are also reports of poor communication, with customers receiving inconsistent information and experiencing difficulties in tracking their packages.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the service as... See more

Staff

Reviewers highlight ambiguous aspects of staff. While many customers praise specific staff members for their... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers express significant frustration... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise the excellent service,... See more

Product

Users describe ambiguous interactions with product. Some customers report significant issues, such as missing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I used Jobyco shipping for my goods coming from UK and I must say . My experience was good . Thank you Phylis for helping me throughout my service Journey.

Rated 5 out of 5 stars

I have been using Jobyco for over 12 years, and my experience has been mostly positive. Most of my shipments are delivered within 4 to 6 weeks. Though there are occasional delays, I understand th... See more

Rated 5 out of 5 stars

Wonderful and superb customer service. What a good asset to Jobyco. She was too professional; I least expected this from her. Very calm, composed and helpful in answering my queries. She needs a pat... See more


Company details

  1. Freight Forwarding Service

Written by the company

We are driven by the passion to ensure the smooth and safely pick up of your items here in the UK and there in Ghana. In fact this is our main purpose, our commitment. We strive everyday to make sure our customers are satisfied with our services and we go the extra mile to put a smile on their faces. We ship boxes, drums and appliances. Have a question? Feel free to ask us.


Contact info

3.4

Average

TrustScore 3.5 out of 5

397 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

JOBYCO GODFRED THE GEM

Godfred pickup my stuff today @NN1. He was on time, patient and has a good customer relations. Keep it up. Hope timely delivery will also be ensured as such.

25 February 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Rated 5 out of 5 stars

Jobyco is Great 👍🏽

I have been using Jobyco for years and so far I have had a great experience. The driver who pick up last month was polite and I was kept informed of the progress until my items were in Ghana. The boxes were intact. I’m grateful for the years of excellent service.

25 February 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Jobyco always. We look forward to serving you for many years to come!

Rated 5 out of 5 stars

Great service very good company I have…

Great service very good company I have used them for more than 5yrs no problem my good has arrived less than 4wks and is the 2nd time the best in UK

23 February 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Rated 5 out of 5 stars

Excellent customer services and…

Excellent customer services and attention to details. Godfred was helpful. Thanks

21 February 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Thank you so much for this great 5-star review. We really appreciate your business.

Rated 5 out of 5 stars

Great service

Francois the driver was very helpful

18 February 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

This is great to know. Thank you for leaving a review.

Rated 5 out of 5 stars

Great customer service.

This review is well overdue but not forgotten. My telephone encounter was with Peace the customer service rep. Interacting with her was exceptional. She was calm, polite, humble and very patient in dealing with all my queries. Peace is a treasure to behold in your company. The driver Francois was really good at calling and updating me with his pick up plans so as to ensure I am not left in the dark. Keep it up.
My humble suggestion is to use two people for picking up the heavy boxes. Francois picked my boxes all by himself. It's against health and safety regulations to do that.
Jobyco you excel at serving your customers- Great Job and thank you all for the excellent services.

24 December 2022
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

We are glad you enjoyed our service and thank you for the 5-star review. We would let Peace know about your kind words.

We highly recommend that weight of boxes do not exceed 60 kg due to health and safety reasons but in order to serve all our customers, we sometimes overlook this.

Thank you for your loyalty. We appreciate you.

Rated 4 out of 5 stars

Quick and easy to deal with Jobyco when…

Quick and easy to deal with Jobyco when I had goods forwarded to Jobyco to be shipped overseas.
Customer Service I received from Jobyco staff before and after, especially from Felicia was exceptional and to the point always. I whole heartedly recommend Jobyco to anyone in need of their services.
Alexander

17 February 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Thank you so much for taking the time to review us

Rated 5 out of 5 stars

David

David, picked up my shipping today and he attitude and customer service was excellent. I will definitely use Jobyco again because of Dave.

17 February 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

We will share this with the Driver to let him know how he is doing

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