AKG Employment Reviews 

425
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback about the overall service. Customers frequently praise the employment coaches for being exceptionally helpful, supportive, and professional, making every interaction feel genuinely welcoming. People deeply appreciate the personalized guidance and practical advice that significantly boost their confidence and help them successfully secure meaningful employment. Some reviewers were not happy with the assistance provided, mentioning unhelpful staff members and feeling entirely unsupported throughout their job search process. These consumers felt that communication was lacking and that their specific employment needs were completely overlooked by the team.

What people talk about most

Staff

People report positive experiences with staff, highlighting extremely friendly, helpful, and professional... See more

Customer service

Customers had positive experiences with customer service, noting that the overall support provided was... See more

Service

Customers consistently note positive experiences with service, highlighting that staff members are incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I worked with Mark Taylor at AKG Tamworth. I got placed on the restart scheme and didn’t know what to expect. Mark was a breathe of fresh air, looked at what I was doing, offered valuable suggestion... See more

Rated 5 out of 5 stars

Hi I hope Aisha gets/ luton to see this She has been amazing, certainly doing her job wonderfully but also been a great person to talk to I haven't been well for a while but no judgement just work... See more

Rated 5 out of 5 stars

Clare has been absolutely amazing to work with she’s always checking in with me to see how my progress is getting on and seeing if there is anything I need which is really reassuring and i know she’s... See more

Rated 5 out of 5 stars

Since I started with AKG with Carl Lewis as a work coach, I not only felt valued from the start, but they knew exactly what I needed to return to work after a long period. They were always kind, resp... See more


Company details

  1. Employment Consultant

Written by the company

AKG Employment is part of the AKG group, working to empower people through employment, learning and health. Formerly known as Jobs 22, our mission remains unchanged: to support people into good, sustainable work that enhances their lives. We provide personalised employment services across the UK, helping people overcome barriers, build confidence and find lasting opportunities that match their goals and potential. Whether someone has been out of work for a while, is living with a disability or health condition, or simply needs help finding the right path, we meet them where they are – and support them every step of the way. We’re proud to work alongside AKG Health, whose coaches help participants improve physical and mental wellbeing, and AKG Learning, which offers tailored qualifications and training to build skills for the workplace. We also partner with Intuitive Thinking Skills, whose peer-led programmes help people develop resilience, motivation and mindset for lasting change. Together, we offer more than just employment support – we create wraparound services that put people first. We believe in local delivery with national impact. Our teams work closely with community partners to ensure people get the help they need, when and where they need it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

425 reviews

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No recent history of asking for reviews

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4.5

All reviews

(425)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This programme is not fit for purpose

This programme is not fit for purpose. I was forced by DWP to go on it.

They did everything wrong; they pretended to help me renew a valid form of ID, only to re-use details from my birth certificate to re-order another copy!

They have no motivation or drive, at each appointment, I can literally hear the cynical undertone and lack of confidence in the job hunting process.

This programme is not adequately designed to help people back in to work. Jobs22 cannot be trusted! they’re just another last ditch attempt for the DWP to save face from their National failure!

1 September 2024
Unprompted review
Rated 1 out of 5 stars

If I could give this company a zero I…

If I could give this company a zero I would ...The Biggleswade office is totally ineffective and in my opinion a waste of government money. I have got the misfortune of being placed on the restart scheme by the job centre. The advisors are patronising and have no idea about helping people into work ... The whole process is very intrusive and there is no actual support in finding work, and inflexible they tell you 24 hours before you have an appointment and then are deliberately intrusive and awkward when you say you can't attend said appointment. I am not impressed at àll with the service received in my opinion shut it down and use the money to provide work placements for the long term unemployed.

13 August 2024
Unprompted review
Rated 5 out of 5 stars

You get so much support there

You get so much support there. They offer so much help and are willing to do anything to help get you a job. Paula is definitely so welcoming and friendly and especially towards my little girl who has to join me in my sessions.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

So much support available at jobs22

Paula Walker at Jobs22 is an absolute diamond! So helpful, so supportive, I now not only have one job but two! Each visit to jobs22 in Northampton has been a great experience, and it’s great to feel that there is so much support being offered, nothing was too much trouble for Paula, thank you!

2 August 2024
Unprompted review
Rated 2 out of 5 stars

Jobs 22 is a total waist of time and…

Jobs 22 is a total waist of time and money, u go there and just same old rubbish all they care about is that you have evidance of a job search no real help that u carnt do yourself the only people they are gonna help is poeple who actually have qualifications people like me with no gcse, no real qualifactions, or work experience slip throw the net and made to feel useless that i carnt find a job this is upseeting and stressfull iv been on there for year now with no progress did all there courses to not help me at all as i have done it all over the years and come to a realisation that i need more help that that carnt give thay fail to see this and make me come in every 2 weeks to feel belittled and stupid asking me all questions about why do you think i carnt find a job ect..and when i have a toddler to look after on top of all that all on my own with no help, and he has special education needs suspected. i feel like me as a person is being ignored and when i explain things they just forget and ask same stuff evey week and now i am totaly fed up of this. and i am not the only one who feels this way

6 August 2024
Unprompted review
Rated 5 out of 5 stars

I was helped by Carl Lewis with my CV

I was helped by Carl Lewis with my CV. He went above and beyond and made me feel so much more confident in my abilities. Before I received my call from Carl I felt extremely defeated about my job search journey and now after just an hour phone call, I have been filled with confidence. Thank you so much Carl Lewis

29 July 2024
Unprompted review
Rated 5 out of 5 stars

10/10

very helpful and will definitely help you secure a job if you have been struggling, Julliet was extremely helpful

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Very Professional and Helpful

On each visit I have received tremendous support and a very pleasant service from Matthew Hill. All aspects were explained very clearly and all queries answered well. Very helpful and friendly.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

I got a CV review from Carl

I got a CV review from Carl, who not only reviewed but also adjusted my CV and provided me with materials to study to make me a competitive candidate in my job search. He also continuously followed up to know how my search was going and to ensure I was upskilling myself. He was indeed exceptional and a great help at this stage of my career. I am more than grateful. Thank you so much.

10 June 2024
Unprompted review
Rated 1 out of 5 stars

Was on the restart programme with jobs…22

Was on the restart programme with jobs 22 last year. Most of the time was good. The only time when things turned upside down was on one occasion i went to a class session. When i asked a question which i considered important to me i was told shut up in front of the others in the class. As i am disabled i did not expect to be called a disabled bigot. I have complained but Jobs 22 are not interested and i have been told CEO Ayden Simms will not speak to me.

19 August 2023
Unprompted review
Rated 4 out of 5 stars

Carl was very supportive and…

Carl was very supportive and encouraging which gave me confidence to have a detailed chat with him.He also recommended me online courses in a professional manner and genuinely cared about my CV. I highly recommend him.

27 June 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thanks for taking the time to review us and Carl in particular. We're glad you got what you needed and wish you the very best of luck on your job search journey.

Rated 5 out of 5 stars

Cv Carl Lewis

Carl helped me every step of the way in producing my cv. He explained Everything to myself. I am very pleased with the service he provided.

25 June 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

Thanks for taking the time to review us. Carl is indeed one of our stars and we're so pleased his expertise was of use to you. Good luck with your search!

Rated 5 out of 5 stars

Matt Jobs22

My work coach is Matt and he has been incredible, when I started jobs22 I was going through a difficult time and have had so much support through this from Matt, Matt has recently put me on a course which I passed and it really has boosted my confidence and am really looking forward to getting back to work, Matt has also helped with my CV which has helped me a lot, I feel really supported and actually enjoy going because it makes me look forward to my future and makes me really positive about it, thankyou!

21 June 2024
Unprompted review
AKG Employment logo

Reply from AKG Employment

That's great news. We're sure you'll get something soon. Thanks so much for taking the time to leave a review. We'd love to give Matt a pat on the back so if you could let us know his full name and the site you visit at info@jobs-22.co.uk, we'll be able to give him a shoutout. Good luck!

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