Joannesjournals Reviews 

527
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 514 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning product quality, beautiful binding designs, and the wonderful ability to easily customize planners to perfectly fit personal daily needs. Furthermore, consumers consistently highlight the exceptionally fast delivery service, lovely packaging, and the incredible responsiveness and helpfulness of the customer support team. Some reviewers were not happy with minor issues, mentioning that getting started felt a bit complicated, some inserts had slight quality flaws, or small order mix-ups occurred. Despite these occasional hurdles, loyal buyers remain exceptionally pleased with their purchases and continue placing repeat orders.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the stunning design and... See more

Quality

Clients share positive opinions on quality, frequently praising the outstanding craftsmanship, beautiful... See more

Customer service

People report positive experiences with customer service, noting that support agents are extremely helpful,... See more

Order

Reviewers mention positive feedback about order experiences, frequently highlighting exceptionally fast... See more

Delivery service

Consumers find delivery service to be extremely satisfying, expressing widespread appreciation for the very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVE My new planner. Got it in the colour burgundy kiss and honestly it’s a beauty. Not forgetting the very fast delivery.. I ordered on Friday and my planner arrived on Sunday! Also, I a... See more

Rated 5 out of 5 stars

A fantastic Green Edit and some chosen inserts arrived yesterday. I am so very happy with the quality of my goodies and the amazing inserts. I’m pleased I bought the bundle that I can build from, t... See more

Rated 5 out of 5 stars

I ordered two journals and the subscription box. However I hadn’t realised that my journals would not arrive until September because I’d ordered the subscription box . I got in touch with them and Emm... See more

Rated 5 out of 5 stars

Points! So yesterday I placed an order and I paid using points that had accumulated from previous purchases. Guess what it ls arriving today. So not only am I receiving another perfect binder I am alw... See more


Company details

  1. Stationery Store

Written by the company

Welcome to Joannes Journals, a UK-based luxury stationery and wellness brand designed to help people feel more organised, motivated, and positive every day. At Joanne’s Journals, we create beautifully designed planners, journals, wellness tools, stickers, and stationery products that support productivity, self-care, mental wellbeing, and daily routines for both adults and children. Our mission is simple: to make planning feel inspiring, enjoyable, and life-changing. Founded by Joanne, a busy mum of four, the brand was built from a passion for helping others manage everyday life with less stress and more confidence. Every product is thoughtfully designed with a focus on quality, functionality, and beautiful aesthetics, combining luxury stationery with practical wellbeing support. We are proud to have built a supportive and growing community of customers who use our products for organisation, ADHD support, goal setting, mindfulness, school planning, business planning, and personal growth. Customer happiness is at the heart of everything we do, and we are committed to delivering high-quality products, excellent service, and a positive experience with every order. Thank you for supporting Joanne’s Journals, where planning meets wellness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

527 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(527)

521 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impeccable!

Impeccable!
From the tik tok lives to the products, to the community to the new releases. Everything is superb!

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Great quality products

Great quality products - the binders and folios are beautiful, the inserts are crisp, the accessories add personality and when you start, you can’t stop 🫶🏻

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Lovely

The package arrived so fast after ordering and all products are perfect ! Really lovely 🥰

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great quality products and a good range…

Great quality products and a good range of inserts for multiple uses. Love that you can just pick out what you want if you don’t want but a bundle. One major thing is the paper quality - it is excellent. And fabulous customer service is too

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Beautifully crafted products

Beautifully crafted products to meet everyone's desires. Quick and beautiful packaged delivery. Never had any problems with any of my orders. I will definitely be coming back to order more.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Love these planners

Love these planners. Can make it exactly what you want/need and tailor to your requirements. Brilliant small business and can’t do enough for their customers

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I love everything

I love everything. The products are so good quality and the stafd are all so knowledgeable on everything. The customer service is the best you'll find.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

The Christmas journal is absolutely…

The Christmas journal is absolutely stunning! Such high quality products and the inserts provide everything you can possibly think of to be super organised for Christmas. Every time I order from this company the customer service is excellent, my order always arrives very quickly and beautifully packaged.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

I have searched for planner peace for…

I have searched for planner peace for years and had a very specific style in mind. I had been unable to find it until I stumbled upon Joanne's inserts. They are fantastic quality and such a gorgeous elevated aesthetic. Customer service is top notch as well.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

After being a Filofax girl for years I…

After being a Filofax girl for years I converted to Joanne’s Journals over a year ago and haven’t looked back. Best quality products, innovative disc planner newness, great customer service and quick delivery. What more could you want!

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Not just a journal but a way of life!!

The quality of the product and the care and thought that goes into each product, is outstanding. This is backed up with the set up of a supportive community created by Joanne’s Journals and the consistent and open communication through their social media pages and their customer service is phenomenal. You’re not just buying a journal, you’re buying a new and exciting way of life!!

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Cannot recommend enough!

Cannot recommend enough!! Joannes Journals has created a lovely community and a super easy way for me to keep track of everything!! I will be ordering again next week 😌

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love these products

Absolutely love these products. Easy to use, you choose the contents and look. Great for organisation of all areas of life and the company interaction is fantastic often with a personal touch. Great quality products.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Joanne’s Journals - you will become obsessed 🤩

Joanne’s Journals is so helpful. I love all the things I’ve ordered. Gorgeous products, thoughtful inserts, beautiful binders, amazing customer service. Can’t wait for my advent calendar to arrive later this year! I have previously bought the cleaning journal, my organised family planner, mystery boxes 2, 4 and 5 and the Christmas planner, I chose my colour thanks to Jay setting up a poll on the 14 hour TikTok live. 10/10

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Found on TIKTOK

After finding on TikTok i watched a couple of lives and decided to order. Since then i have placed 4 more orders and couldnt be happier. The planners are stunning. I look forward to building my collection

13 August 2026
Unprompted review

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